updates

Why can't I update Windows 10?

Windows 10 Creator's Update

Episode 1427

Kyle from San Pedro, CA

Kyle is having trouble updating Windows 10 to the Spring Creator's Edition on his HP PC. HP has had problems with the Spring Creator's Update and Leo has a hunch the fall update will have similar issues. Leo says not to force the update. Microsoft will only offer the update when the machine is ready to receive it. It locks up after about 35%. Leo says to get it as a stand alone update and update it that way. He should download it directly as a file and install from a thumb drive. If that doesn't work, he can try the latest update from Microsoft with the media creation tool.

How do I get updates to an unlocked mobile phone?

Samsung Galaxy S7

Episode 1416

Roger from Coosbay, OR

Roger has an old Samsung Galaxy S7, which is now unlocked and carrier free. How will he get updates now? Leo says that he should still get updates from it, but in many cases they come through WiFi and not over the air. So if he's attached to WiFi with it, he should get the update directly from Samsung. That's how Apple does it, but he'll need to talk to his existing carrier to find out.

How can I update my GPS radar device?

Escort Passport IQ

Episode 1410

Lee from Rapid City, SD

Lee has an Escort radar detector/GPS device and he can't update the maps. Leo says that many GPS companies are getting out of the business because every smartphone has GPS and a maps app. The phone is constantly up to date, while the GPS device isn't. Escort has also joined the iPhone generation by making their own app that has crowd sourced radar data like GPS. So GPS devices are rapidly becoming obsolete. There may be a software/maps update at the Escort Radar Forums.

Why aren't I getting my Android updates?

Motorola Droid 3

Episode 1405

Steve from Denver, CO

Steve doesn't know if he's getting the latest version of Android or not. Leo says there's so many approvals that are required with Android updates. Google puts them out, but that doesn't mean his ISP or his his phone's manufacturer has released them to his phone. Few have made the pledge to promptly put updates out. What's important, though, is that he gets all the security updates. If he's not getting those, then he's vulnerable and nobody other than Google really cares. That's why Leo prefers to use Google's phones. They get updated automatically.

Are Java updates safe?

Episode 1397

George from California

George wants to know if he should update his Java? Is it OK to update? Jason says that it's often OK to ignore them, but if it's an important security update, or if it's required for him to use a website, then it's a good idea to stay updated. It's definitely safer security wise to do so. But Jason also recommends getting rid of Java altogether. When in doubt, though, always go directly to Oracle to get updates. That way he'll know it's always official.

Should I update my iPhone?

iPhone

Episode 1395

Barry from San Diego, CA

Barry wants to know if he has to update his iPhone's OS. He's worried the update could brick his phone. Leo says that's always possible with updates, but the benefit of having the latest OS outweighs the slight risk that it could hurt the phone. He should always update because there are security patches and critical updates that are a must. Sometimes there's a bad update, but it's really rare, especially in the iPhone. There's new features in iOS 10 that make the phone run smoother as well.

WannaCry Ransomware Mostly Affected Windows 7

WannaCry

Episode 1388

Last weekend, the WannaCry Ransomware bit several hundred thousand computer systems, including sixteen hospitals in the UK. The ransomware infected the systems and encrypted all data. The reason this one was really bad is that it was a "worm," or a "network aware virus" that would spread out over the local area network to find other computers to infect, and bring the whole establishment to its knees.

Windows 10 Creators Update Rolls Out to Users

Episode 1379

Microsoft is going to start rolling out the Creators Update to Windows 10 starting April 11. This won't be a massive change in terms of how it looks, but there will be a considerable amount of new features. While last year's Anniversary Update was a problem for some people, Microsoft has fixed those bugs over time. Leo's not counting on it being quite reliable, but it is still good advice that if you get offered the Creator's Update on April 11, you may want to wait. You should be able to defer the update for as long as you can.