unlocked phones

Can I unlock my iPhone X?

Episode 1437

Howard from Mission Viejo, CA
iPhone X

Howard is going to get an iPhone X, but can he get an unlocked one? Leo says not yet. Apple will eventually do that, but if he buys the Verizon version, a SIM from any carrier will work because they have all the radios and Verizon is under an order from the federal government to unlock all phone's LTE SIMs. It's not exactly an unlocked phone per se, but it works like one.

He should check out iMore's article: "Here's now to buy an iPhone X that's unlocked."

How do I get updates to an unlocked mobile phone?

Episode 1416

Roger from Coosbay, OR
Samsung Galaxy S7

Roger has an old Samsung Galaxy S7, which is now unlocked and carrier free. How will he get updates now? Leo says that he should still get updates from it, but in many cases they come through WiFi and not over the air. So if he's attached to WiFi with it, he should get the update directly from Samsung. That's how Apple does it, but he'll need to talk to his existing carrier to find out.

Will European cell phones work in the US?

Carol from Manhattan Beach, CA

Episode 1238

Carol wants a bronze gold Samsung Galaxy Note IV but they're only sold in Europe. Will it work in the US? Leo says it will with T-Mobile. She should check out Expansys.com and make sure it's carrier unlocked. She'll also want to be sure that all US frequencies are supported. It may not support LTE. But Leo gets his phones from Expansys. They'll tell you if it supports all the frequencies in the US.