T-Mobile

How can I use MMS on an iPhone on T-Mobile?

Episode 942

Annette from Tustin, CA
Apple iPhone 5

Annette bought a new iPhone 5 and she can't send pics to her friends running Android through text messages. Leo says that since Annette is using an iPhone on T-Mobile, the phone isn't configured right for iMessages, is getting confused and won't default to MMS. Here's a technote from T-Mobile. There's also a youtube video that will walk her through it called How To Fix MMS on iOS 6/6.0.1 iPhone 5/4S/4/3Gs Tmobile.

What third party cellular service should I look at?

Gene from Los Angeles, CA

Episode 936

Walmart has a phone service which offers unlimited texting and calling, and Gene is wondering if that's a good deal. Leo says that Walmart is an MVNO (virtual network operator), meaning they resell another company's service, which is T-Mobile. They also offer Sprint's True Connect. There are some limitations because it may not include a lot of data, if any. He should read closely at what he's getting.

T-Mobile Eliminates Phone Subsidies

Episode 934

T-Mobile

This week, T-Mobile not only announced that they're finally getting the iPhone, but that they would be eliminating phone subsidies, two year contracts and early termination fees. They will offer "financing" for phones, which makes Leo wonder what the difference is. They are also going to lower the cost of their monthly plans. An interesting move as T-Mobile tries to leach more customers from the big two.

Why did my previously unlocked T-Mobile phone suddenly become locked again?

Steve from Mill Valley, CA

Episode 908

Steve unlocked his T-Mobile phone when he went overseas, but when he came back to the US, T-Mobile locked it back down again. Leo said to ask T-Mobile to unlock it again, and they gave him a new unlock code. He can't get to the point where he can enter the code, though. Leo says he can try dialing the code in the dialer as if he's calling it, and that might unlock it.

Leo says when he gets his next phone, he should just buy it unlocked. It won't be subsidized, but then he can put other SIM cards in it and it will never be locked.