T-Mobile

Data Roaming with Mobile Phone in Iceland?

Bob from Downey, CA

Episode 1368

Bob is going to Iceland and Finland and wants to know where he can get prepaid wireless SIM cards. Leo says to check out Prepaidwithdata.wikia.com. You'll be able to find out which SIM to get for your phone in the country you're visiting. The phone needs to be unlocked, but as long as you're in good standing with your carrier, they should be willing to unlock your phone for you. Many carriers like T-Mobile are starting to offer international data roaming for free at speeds as fast as LTE.

What phone carrier is best for tethering?

Episode 1357

Mike from El Segundo, CA
Samsung Galaxy S7

Mike got a Samsung Galaxy S7 and he's concerned about the same battery issues happening to the S7 that happened to the Note 7. Leo says that's not a concern as it's a completely different design. We have no one to blame but ourselves since we're always demanding a thinner phone. Leo would rather have a thicker phone and better battery life.

Mike's Galaxy S7 has cracked twice. What case should he get? Leo says that it really doesn't matter if he's clumsy. Leo doesn't even use a case.

How can I get updates for my Note 4 if I moved to T-Mobile?

Episode 1352

Sundar from Maryland
Samsung Galaxy Note 4

Sundar recently switched to T-Mobile with his Samsung Galaxy Note 4. He's worried that he isn't get the security updates since the phone was from another service. Leo says he'll need to go into his phone settings and change the APN settings. T-Mobile has directions on how to do that here. He should understand that a Note 4 is an older phone and he may not get them anyway.

Why does my iPhone have volume problems when calling?

Episode 1324

Marlene from San Pedro, CA
Apple iPhone 6s

Marlene has been through 3 iPhones and she is constantly having issues being able to hear her calls after 15 minutes. Leo says it's unlikely that it's a phone issue since it happens from phone to phone. Leo suspects that it's an issue with her wireless carrier (T-Mobile). The SIM card could also be the culprit. If she's replaced that, then it's still a mystery.

In the Chatroom, one member says he has the same issue with MetroPCS which uses the T-Mobile network. So it has to be T-Mobile. If they can't fix it, they may not cop to it.

Do I need to buy a new iPhone to switch from Verizon to T-Mobile?

Episode 1318

Neil from Phoenix, AZ
Apple iPhone 6s and 6s Plus

Neil is switching to T-Mobile and he wants to make sure he has a phone that will work with it. He was planning on just buying an iPhone that works on T-Mobile, but after hearing Leo's impressions of the Galaxy Note 7, he's thinking of getting that instead. Leo says that his favorite phone changes pretty regularly. The folks at XDA Developers Forum also point out that reviewers often don't use the phone long enough to discover some of the longer term issues with using them. In the past, these Samsung phones have become slow and wouldn't run as smoothly.

What's the best cell phone company?

Neil from Phoenix, AZ

Episode 1309

Neil wants to know what cell phone provider is the best. He keeps hearing that Verizon is the best nationwide, and Leo says they may be. But the question is, what is the best cellphone company where Neil lives? He should ask his friends and neighbors what they use and if they like it. Leo really likes Google Fi. It uses three different carriers and switches to whatever is best, be it T-Mobile, Sprint, or US Cellular. If he travels overseas, Google Fi doesn't charge for international data roaming in many countries.

Can I get an iPhone with unlimited data?

Episode 1269

Ellie from Honolulu, HI
Apple iPhone 6s and 6s Plus

Ellie has a friend who wants an iPhone with unlimited data. Leo says Sprint and T-Mobile are the two carriers that offer unlimited data. They're very affordable as well. In fact, T-Mobile has a pay as you go deal for $30 that includes unlimited data and texting, and 100 minutes of calling. That's a bargain. If she doesn't mind a Google Nexus phone, then Google Fi is a great pay as you go plan.

How can I use an older Android phone on T-Mobile?

Episode 1260

David from Los Angeles, CA
Samsung Galaxy Grand Prime

David has finally convinced his girlfriend to move over to T-Mobile. Now he's upgrading his Moto and is going with the Samsung Galaxy Grand Prime. Leo says that it's essentially a Samsung Galaxy handset. And for $100, he'll also get a SIM card and removable battery. Dave has also found that it's been upgraded to Lollipop. Leo says that Dave's girlfriend is golden if that's the case.

EFF Confirms T-Mobile's Binge On Program Is Just Throttling All Video

Episode 1252

T-Mobile's CEO John Legere was caught in a lie by the EFF about its Binge On program. Binge On allows T-Mobile customers to stream video from a number of partners without counting toward data caps. It does this by downgrading all video to 480p, but T-Mobile has claimed that the video is also being optimized in the process. The EFF investigated this claim and found out that T-Mobile is simply throttling video streaming.