Bob is going to Iceland and Finland and wants to know where he can get prepaid wireless SIM cards. Leo says to check out Prepaidwithdata.wikia.com. You'll be able to find out which SIM to get for your phone in the country you're visiting. The phone needs to be unlocked, but as long as you're in good standing with your carrier, they should be willing to unlock your phone for you. Many carriers like T-Mobile are starting to offer international data roaming for free at speeds as fast as LTE.
Mike got a Samsung Galaxy S7 and he's concerned about the same battery issues happening to the S7 that happened to the Note 7. Leo says that's not a concern as it's a completely different design. We have no one to blame but ourselves since we're always demanding a thinner phone. Leo would rather have a thicker phone and better battery life.
Mike's Galaxy S7 has cracked twice. What case should he get? Leo says that it really doesn't matter if he's clumsy. Leo doesn't even use a case.
Sundar recently switched to T-Mobile with his Samsung Galaxy Note 4. He's worried that he isn't get the security updates since the phone was from another service. Leo says he'll need to go into his phone settings and change the APN settings. T-Mobile has directions on how to do that here. He should understand that a Note 4 is an older phone and he may not get them anyway.
Marlene has been through 3 iPhones and she is constantly having issues being able to hear her calls after 15 minutes. Leo says it's unlikely that it's a phone issue since it happens from phone to phone. Leo suspects that it's an issue with her wireless carrier (T-Mobile). The SIM card could also be the culprit. If she's replaced that, then it's still a mystery.
In the Chatroom, one member says he has the same issue with MetroPCS which uses the T-Mobile network. So it has to be T-Mobile. If they can't fix it, they may not cop to it.
Neil is switching to T-Mobile and he wants to make sure he has a phone that will work with it. He was planning on just buying an iPhone that works on T-Mobile, but after hearing Leo's impressions of the Galaxy Note 7, he's thinking of getting that instead. Leo says that his favorite phone changes pretty regularly. The folks at XDA Developers Forum also point out that reviewers often don't use the phone long enough to discover some of the longer term issues with using them. In the past, these Samsung phones have become slow and wouldn't run as smoothly.
Neil wants to know what cell phone provider is the best. He keeps hearing that Verizon is the best nationwide, and Leo says they may be. But the question is, what is the best cellphone company where Neil lives? He should ask his friends and neighbors what they use and if they like it. Leo really likes Google Fi. It uses three different carriers and switches to whatever is best, be it T-Mobile, Sprint, or US Cellular. If he travels overseas, Google Fi doesn't charge for international data roaming in many countries.
Albert wants to know how he can watch TV over the air on his smartphone. Leo says that there used to be a way to do it, but third party apps have mostly gone away. Many of the cellphone carriers have TV apps, though. T-Mobile has a TV app called T-MobileTV.
Ellie has a friend who wants an iPhone with unlimited data. Leo says Sprint and T-Mobile are the two carriers that offer unlimited data. They're very affordable as well. In fact, T-Mobile has a pay as you go deal for $30 that includes unlimited data and texting, and 100 minutes of calling. That's a bargain. If she doesn't mind a Google Nexus phone, then Google Fi is a great pay as you go plan.
David has finally convinced his girlfriend to move over to T-Mobile. Now he's upgrading his Moto and is going with the Samsung Galaxy Grand Prime. Leo says that it's essentially a Samsung Galaxy handset. And for $100, he'll also get a SIM card and removable battery. Dave has also found that it's been upgraded to Lollipop. Leo says that Dave's girlfriend is golden if that's the case.
T-Mobile's CEO John Legere was caught in a lie by the EFF about its Binge On program. Binge On allows T-Mobile customers to stream video from a number of partners without counting toward data caps. It does this by downgrading all video to 480p, but T-Mobile has claimed that the video is also being optimized in the process. The EFF investigated this claim and found out that T-Mobile is simply throttling video streaming.