Wayne has been using Apple Music and it seems to use a lot of data. Leo says that T-Mobile has a great gig going on where they allow users to stream for free, and it doesn't count against user bandwidth caps. But AT&T doesn't offer that.
Steve just got a new ultra high definition 4K TV and wants to know how he can best enjoy it. Leo says there really isn't a lot of 4K content right now and what there is (Netfflix, DirecTV Video on Demand) is heavily compressed. It depends on how good his bandwidth is. 25-50 Mbps down is what he'll need to watch House of Cards on Netflix. It needs to be a consistent 25 Mbps, not "as fast as" like cable providers say. There's also emerging 4K Blu-ray players. When they come out later this year, there will be a flood of content coming out.
Brant has an issue that when he's gaming online, and someone else starts streaming Netflix, suddenly he gets a lot of latency. Leo says that's just because his bandwidth goes down because there's so much being used. One thing Brent can try is QOS (quality of service) where he can set his router to prioritize bandwidth traffic through the ports that gaming and streaming apps use.
This week, Wall Street punished cable companies in trading as news came out that so called cable cutting or cord cutting, is accelerating faster than anyone expected. On top of that, investors and Cable companies are learning that the next generation of viewers aren't watching TV at all. They're watching YouTube. And that's got cable companies and TV broadcasters mighty nervous. But ISPs are jacking up the price of internet to the point where cord cutters aren't saving anything to cut the cable, especially when you add additional services like Netflix, HBO Now and others.
AJ wants to know how the XBox One streaming to PC using Windows 10 works. Leo says that there could be some latency because of Wi-Fi, but according to Paul Thurrott, it's a great feature that works. Leo does recommend, however, connecting via Ethernet instead. Hardwired is always better.
George bought a new TIVO Roamio, but he's having trouble streaming. Leo says to try using the TIVO app. Adding MoCA on his router couldn't hurt either.
Brian has trouble watching streaming video: the internet "cuts out" on him. Leo says it sounds like an overheating router. The router is just a cheap, dumb computer and if it's running a lot of streaming, chances are his router is overheating. If it is, then it may be time to get a new one. Same thing with the modem. He should also try unplugging the router, waiting ten seconds, and plug it back in. If it comes back, then he'll know he needs a new router.
Cynthia is having issues with streaming HBO Go on her PS3. Is this a bandwidth issue? Leo says it likely could be. But if she's streaming Netflix with no problem, then she'll have to look elsewhere. She should try using another streaming option like Roku. Cynthia should log into HBO.com and see if she can stream from her laptop. If she can, then it's an issue with the PS3. She should also connect her hardware via ethernet and see if it will stream from there. Another issue may be congestion when she's streaming wirelessly.
Taylor Swift wrote a letter to Apple saying that she's pulling her newest album, 1989, off of Apple Music. The decision was made because of Apple not paying artists royalties during the three month trial period.
Jim is frustrated because he'll be watching a video on his phone and it'll buffer. Leo says that's a speed/bandwidth issue. Streaming will buffer about 30 seconds of video before starting to get ahead. Then if the packets come out of order or slow down, the buffer is there. If it happens a lot, the buffer will just run out and rebuffer. So it has to do with connection, bandwidth, and the ability of your system to keep up. Faster internet will solve the problem, as will a lower resolution stream.