Social Media

How can I get control of my Facebook page?

Matthew from Menaffee, CA

Episode 1307

Matthew has a Facebook page for his business and he complains that negative reports wreak havoc on their page and he can't get access to moderate it. Leo says that Facebook is ultimately the moderator, but at a billion and a half users, it can be problematic to get Facebook to do things. Most of it is now automated. There are better places like Google Groups, Google Plus, or he could even create his own custom forum that gives him more control.

How can I get started in social media?

Steven from San Diego, CA

Episode 1303

Steven has created a new tooth brush that fights bad breath. However, he's been told he needs to get on social media. But he's scared about hiring someone to do his social media. Leo says don't! Do it yourself! And since his wife did an amazing job on his website (check out NeutralizerPlus.com) she can easily navigate the waters of social media. Go with Facebook and Twitter, and maybe Snapchat for the younger crowd. That's it. Also have a YouTube channel.

Twitter Gets Hacked, Exposing 32 Million Accounts

Episode 1296

Twitter security officials have admitted that the social media site was hacked this week, exposing the passwords of over 32 million twitter accounts. Though hackers posted the passwords online, officials say that they are confident no other information was obtained.

Leo says that if you are a Twitter user, you may want to change your password, and even better, use a password vault to generate it.

Read more at TechCrunch.com.

Why doesn't Facebook allow pseudonyms?

Episode 1271

Naomi from Denver, CO
Facebook sign

Naomi has been helping a senior with surfing the net through a Chromebook. Leo says that Chromebooks are a great option for people that have limited uses like just checking your email and Facebook. It's a solid option, especially for retired people. It's more secure, reliable, and far less expensive than a general purpose computer which is really overkill for most people's needs. A Chromebook is fantastic in that regard.

Why do I need to connect to the internet to play games?

Bob from San Jose, CA

Episode 1257

Bob bought some games and they demand that he connect to the internet. Leo says that some games have a social aspect to them and the requirement is so he can post scores online and talk to others. So he'll have to be cautious to read the lables to see if it requires the connection. It's also for in-app purchases. Leo says it's poor planning, but that's how they get people.

Can Gamergate be combated?

Louis from Hollywood, CA

Episode 1233

Louis is disappointed that this year at South by Southwest they cancelled discussions about Gamergate. He finds it sad that people are cowards and shrink away from internet bullies and trolls. Leo agrees and says that Gamergate came about because hardcore gamers decided that anyone changing gaming, especially women, were the enemy. As such, they've taken to the Internet to bully them online, mostly through Twitter.

How can I direct people to my crowdfunding campaign?

Joe from Gardena, CA

Episode 1222

Joe created a site called NoParkTicket.com, where you put your information in about street sweeping or other parking related restrictions. That goes into a database, and then people can get that information when they're looking to park somewhere. He found crowdfunding campaign sites like Kickstarter, IndieGoGo, and GoFundMe, and he's wondering how he can get people to go to that.

Why do I have to use my real name on Facebook?

Jack from Anaheim, CA

Episode 1220

Jack is a teacher and he uses Facebook to keep an eye on his at-risk students in case they post suicidal thoughts online. Now Facebook is questioning whether he is a real person or not. Leo says Facebook's new policy requires users to use the same name as is on their ID. This is to prevent bogus accounts from being created, or from identities being stolen. It's likely someone complained to Facebook that Jack wasn't using his right name, even though there's a very good reason not to. Jack could Google student names and then look at their Facebook page without logging in, though.

How can You prevent spammers from friending you on Facebook

Episode 1219

There's a new friend scam going on Facebook where phantom accounts try to get you to add them. Kim Schaffer had that issue last night and went to her settings and changed it to friend of friends only. Leo says that it's a spam scam, but he isn't really sure what there is to gain by it. Another new scam is called Facebook Kidnapping where other people will copy all your images and create another account. Leo recommends being very picky about friending people. Keep your privacy settings limited and only friend people you know or are recommended by others.