Michael is having trouble with Facebook. He wrote a graphic novel that has a disabled character as the hero. He's trying to raise money on Kickstarter, but Facebook isn't letting him promote it to the people who have liked his page. Nobody is getting his posts.
Shane is frustrated because he can't change the font on Facebook in his phone. Leo says that's just how Facebook is. An app doesn't have to honor the accessibility settings of the phone, and Facebook has forgotten that a large segment of the population needs a larger font. But fortunately, the accessibility settings allow him to at least magnify the screen. Facebook also has an alternative app called Paper that may have better settings.
Karl got a message that Facebook is going to start charging to like pages. Leo says it's fake. Facebook isn't going to do that. They make money on the traffic and advertising. They may charge to promote a page, but that's about it.
Don wants to know if Twitter is a good way to get the attention of Samsung's support people. Leo says it is. The trend was started by a support person at Comcast with "ComCastCares." And everyone has picked up on that trend. It helps to also have "hashtags" (#) which can make it searchable. A good company will pick up on it and take quick action. But companies are now starting to get mean about the bad press they get on social media.
Steve uses Twitter, but on his tablet, the app refreshes the page at inconvenient times. So he ends up using Safari to prevent it. Leo suggests using a third party app like TweetBot by Tapbots instead. Tweetbot is easily the best twitter out there and sadly, it's not available on Android. Leo also says that social media is easily the best way to market, especially for artists.
Check out Steve's movie, "Fear" on Facebook.
Allen is going on vacation to Beijing, China next week and wants to know what apps he can use on his phone. Will he also be able to use remote desktop? Leo says they call China's restrictions the "Great FireWall of China," and access to the internet is strictly controlled and constantly changing what they block. Wikipedia has a list of sites that is constantly updated that shows what websites are blocked and what aren't.
Kevin's daughter has a facebook account and when she plays Farmville, it says she's already logged into another account. Leo says to go into the applications screen and delete Farmville, and any others, then just relog in and it'll reassociate with her original account. Samsung Galaxy Note 3 or HTC One? Leo says that the Note has a far better camera. But the HTC One has better features. So it comes down to what you use it for.
Bill is having issues with Facebook's latest version of the smartphone app because the videos autoplay and it's hitting his bandwidth caps. Leo says that Facebook is planning to do that so that they can sell advertising on user's feeds. While Leo believes that Facebook needs to monetize in order to pay the bills and stay in operation, it also has a social contract with it's members not to do such things that impact their own bottom line. It's a shame that they don't see that. The good news is, he can go into the settings for his app and turn off autoplay.
At about 3 am Sunday morning, a 6.0 magnitude earthquake struck Northern California. Leo awoke from his bed and immediately went to Twitter, where he found tons of breaking news. Leo says that if you want to know what has happened, Twitter is the place to go. CNN didn't announce the news of the earthquake until 40 minutes later, while Twitter had the magnitude, epicenter, and other details within a few minutes. Leo says that Twitter is great for breaking news because you get details practically as they happened from people who are witnessing it. It's like the first draft of history.
Facebook is testing a new "satire" label for articles that appear real, but are featured on numerous satire sites like "The Onion." Leo says that's a good idea because most people who share articles don't read them fully and as such, are easily fooled. He thinks it's a good thing for Facebook to take this step.