Derek wants to create a website for his business and add e-commerce to it. Leo says that's a smart idea. Every business should have a website. It's his digital brochure. Having an e-commerce site is huge because it gives him customers all over the world. And there's a variety of options including Shopify or BigCommerce. They are experts in building online stores. They can also help him with marketing. It's the easiest, but they do charge a fee for it.
Walter wants to know if all the images that he uploads to Google Plus will stay there if he deletes the Google Plus app. Leo says yes, they will stay there. It only deletes the data stored on the iPhone (i.e. cookies, etc). Google Plus is a great way to back up photos, as is Microsoft's OneDrive. With OneDrive, if he wants Microsoft Office, he'll have unlimited storage.
Bill's daughter is on Facebook and has a ton of pictures stored there. How can she back them up? Leo says that she can upload every picture she takes to a private album in facebook. Then she can download them. They'll be pretty compressed, however. Google Chrome has an extension called Download DB Album mod, which will "scrape" her Facebook feed and download them all.
Michael is having trouble with Facebook. He wrote a graphic novel that has a disabled character as the hero. He's trying to raise money on Kickstarter, but Facebook isn't letting him promote it to the people who have liked his page. Nobody is getting his posts.
Shane is frustrated because he can't change the font on Facebook in his phone. Leo says that's just how Facebook is. An app doesn't have to honor the accessibility settings of the phone, and Facebook has forgotten that a large segment of the population needs a larger font. But fortunately, the accessibility settings allow him to at least magnify the screen. Facebook also has an alternative app called Paper that may have better settings.
Karl got a message that Facebook is going to start charging to like pages. Leo says it's fake. Facebook isn't going to do that. They make money on the traffic and advertising. They may charge to promote a page, but that's about it.
Don wants to know if Twitter is a good way to get the attention of Samsung's support people. Leo says it is. The trend was started by a support person at Comcast with "ComCastCares." And everyone has picked up on that trend. It helps to also have "hashtags" (#) which can make it searchable. A good company will pick up on it and take quick action. But companies are now starting to get mean about the bad press they get on social media.
Steve uses Twitter, but on his tablet, the app refreshes the page at inconvenient times. So he ends up using Safari to prevent it. Leo suggests using a third party app like TweetBot by Tapbots instead. Tweetbot is easily the best twitter out there and sadly, it's not available on Android. Leo also says that social media is easily the best way to market, especially for artists.
Check out Steve's movie, "Fear" on Facebook.
Allen is going on vacation to Beijing, China next week and wants to know what apps he can use on his phone. Will he also be able to use remote desktop? Leo says they call China's restrictions the "Great FireWall of China," and access to the internet is strictly controlled and constantly changing what they block. Wikipedia has a list of sites that is constantly updated that shows what websites are blocked and what aren't.
Kevin's daughter has a facebook account and when she plays Farmville, it says she's already logged into another account. Leo says to go into the applications screen and delete Farmville, and any others, then just relog in and it'll reassociate with her original account. Samsung Galaxy Note 3 or HTC One? Leo says that the Note has a far better camera. But the HTC One has better features. So it comes down to what you use it for.