Jimmy's friend is trying to help her regain her deceased son's Instagram account that was disabled for inactivity. Leo says that another avenue to try is Facebook since they own Instagram. They have a memorial site feature for accounts whose owners are now deceased. Jimmy can try going through them to see if they can be converted as well.
As the first president and CEO of Facebook, Sean Parker had the experience to make the social media network a success. Now, in an interview, Parker is essentially apologizing for letting the genie out of the bottle. Parker says that Facebook has literally changed our relationship with society, our families, and our children. He also says it's a tremendous time suck that impacts productivity.
Kurt just joined Facebook. Leo says it's a love hate relationship. You can reconnect with friends and family, but it's an annoying time suck. But Kurt is getting pushed by Facebook to post an image on his profile. Leo says that Facebook is doing that because they are trying to stop fake accounts. So he uploaded one and now he can't log in! Leo says that Facebook takes the time to verify users before they can re-login. It could take up to 72 hours.
Ivan wants to know what he's giving away when he logs into a site using his Facebook ID. Leo says that's called Single Sign-on, which makes it easier to sign in. Many services, including Google and Twitter also offer it as a convenience. It's a user verification system that doesn't require him to create an account, nor does it give them access to his account. But it gives Facebook, Google, and Twitter access to more information about where he visits. It's safe to use it, but if he's concerned, he can create a dummy account that he'll only use for that purpose.
Justin Rosenstein, the man who created the Like button for Facebook, is now saying that it has become too addictive. He's blocked his own use of Reddit, Snapchat, and has imposed limits upon himself for Facebook. He even instructed his assistant to set up a parental-control feature to prevent him from downloading any apps. He fears a smartphone dystopia, and says that "our minds can be hijacked."
Facebook's top security officer says that it's really hard to keep bad guys off their site. Testifying before Congress, he said that buying so-called dark ads is hard to stop. Leo says that's because they're willing to pay for it. Leo adds that Facebook really needs to do eliminate dark ads completely and have every ad be seen in the light of day so we know who's buying the ads. But Facebook doesn't want to do that.
Mark is looking for an alternative to Facebook. Leo says that he's quit Facebook once and he thinks they're very manipulative in how they manage his feed. So he understands why he would want to leave. He's also noticed that the more time he spends on social media, the worse he feels. It's a time suck. For photo sharing, Flickr is a good site, as is 500PX.com is another. Instagram has a lot of the best of Facebook, but it's owned by Facebook. Think of it as "Facebook lite."
Richard has an old Alcatel phone that lets him post to Twitter, while his LG phone won't. Rich says to try uninstalling the app, then reinstalling it. He should also uninstall any apps he doesn't need. Lastly, he should try HTC Boost Plus. It's an app that scans the phone for junk files and deletes them.
Myrna got locked out of Facebook when she had to reset her account due to malware. Leo says that's Facebook's latest technique for protecting the social network against malware. But like all antivirus utilities, there sometimes can be false positives that can trigger the lockdown. Myrna even ran her own scan with ESET. Leo says that's why he doesn't like antivirus software.
Facebook's Safety Check feature is a good way to tell your friends and family that you're alright if you're in the midst of a disaster like Hurricane Harvey. You can find the Safety Check in the "Explore" section of the mobile app. You can get to it by tapping the hamburger menu on the bottom right corner. Once you tap into Safety Check, you'll see the current Safety Checks around the world or you can create a Safety Check. Then you can see people that are marked safe, and mark yourself safe if you're in an affected area.