Social Media

Will my photos disappear if I delete my Google Plus app?

Walter from West Virginia

Episode 1183

Walter wants to know if all the images that he uploads to Google Plus will stay there if he deletes the app. Leo says yes. They will stay there. They shouldn't disappear unless you delete your app. It only deletes the data stored on the iPhone (i.e. cookies, etc). So fear not. Storage is cheap. Google Plus is a great way to back up your photos.So is One Drive. And if you have Microsoft Office, you have unlimited storage. Great option.

How can I download all my photos from Facebook?

Bill from San Bernadino, CA

Episode 1175

Bill's daughter is on Facebook and has a ton of pictures stored there. How can she back them up? Leo says that she can upload every picture she takes to a private album in facebook. Then she can download them. They'll be pretty compressed, however. Google Chrome has an extension called Download DB Album mod, which will "scrape" her Facebook feed and download them all.

Why can't I change the font in Facebook?

Shane from Defiance, OH

Episode 1166

Shane is frustrated because he can't change the font on Facebook in his phone. Leo says that's just how Facebook is. An app doesn't have to honor the accessibility settings of the phone, and Facebook has forgotten that a large segment of the population needs a larger font. But fortunately, the accessibility settings allow him to at least magnify the screen. Facebook also has an alternative app called Paper that may have better settings.

How can I get tech support help through Twitter?

Episode 1152

Don from Mojave Valley, AZ
Social Media on an iPhone

Don wants to know if Twitter is a good way to get the attention of Samsung's support people. Leo says it is. The trend was started by a support person at Comcast with "ComCastCares." And everyone has picked up on that trend. It helps to also have "hashtags" (#) which can make it searchable. A good company will pick up on it and take quick action. But companies are now starting to get mean about the bad press they get on social media.

How can I get the Twitter app to remain where I left off in the timeline?

Episode 1136

Steve from Studio City, CA
Tweetbot

Steve uses Twitter, but on his tablet, the app refreshes the page at inconvenient times. So he ends up using Safari to prevent it. Leo suggests using a third party app like TweetBot by Tapbots instead. Tweetbot is easily the best twitter out there and sadly, it's not available on Android. Leo also says that social media is easily the best way to market, especially for artists.

Check out Steve's movie, "Fear" on Facebook.

How can I use the internet in China?

Episode 1122

Allen from Hawaii
Great Wall of China

Allen is going on vacation to Beijing, China next week and wants to know what apps he can use on his phone. Will he also be able to use remote desktop? Leo says they call China's restrictions the "Great FireWall of China," and access to the internet is strictly controlled and constantly changing what they block. Wikipedia has a list of sites that is constantly updated that shows what websites are blocked and what aren't.

How do I get rid of Farmville on Facebook?

Kevin from Ashville, NC

Episode 1115

Kevin's daughter has a facebook account and when she plays Farmville, it says she's already logged into another account. Leo says to go into the applications screen and delete Farmville, and any others, then just relog in and it'll reassociate with her original account. Samsung Galaxy Note 3 or HTC One? Leo says that the Note has a far better camera. But the HTC One has better features. So it comes down to what you use it for.

Why does my Facebook app automatically play videos?

Episode 1112

Bill from Emerson, AR
Facebook

Bill is having issues with Facebook's latest version of the smartphone app because the videos autoplay and it's hitting his bandwidth caps. Leo says that Facebook is planning to do that so that they can sell advertising on user's feeds. While Leo believes that Facebook needs to monetize in order to pay the bills and stay in operation, it also has a social contract with it's members not to do such things that impact their own bottom line. It's a shame that they don't see that. The good news is, he can go into the settings for his app and turn off autoplay.