Ron has an iPhone 7 and when he asks Siri to call someone, sometimes she gets it right, sometimes she doesn't because he has to unlock his phone first. Rich says that there are a couple of settings in the Siri tab that has to do with authorization and contacts. It has to do with privacy and security. He can enable "Allow Siri while locked" if the phone is locked. He can also go through the process of setting up his "Hey Siri" voice by disabling, and re-enabling Siri in Settings.
Apple's Tim Cook will take to the stage tomorrow from San Jose, in what may be the last keynote to be given before they move to the circular spaceship campus. Operations have already begun there, but the special theater for media events isn't done yet. Leo expects the 10th anniversary iPhone event to be there in September.
There's plenty of credible evidence that Apple is going to get into the home connectivity game with an announcement of a Siri home speaker at WWDC. But Leo says that Siri is the dumbest of all the digital assistants, since Apple has systematically dumbed the service down since they acquired it. So he's not sure how beneficial it would be to have a Siri device over Amazon's Echo or Google's Home. Apple may have the edge with superior hardware, though.
George has an issue with Siri repeating itself seven or eight times when he uses Siri to set alarms. Leo says he may want to try rebooting the iPhone. It should be rebooted every once in awhile to clear things out. He could also do a hard reset by pressing and holding the on/off button and the home button until the Apple logo appears. The worst case scenario is that he'll need to backup his iPhone and then do a DFU recovery (device firmware update).
Ellie is frustrated by Siri's use of punctuation, as it's very inconsistent. How can she teach it to do better? Leo says that Siri is mystifying when it makes that judgement, and there's really no way to fix it. It's not perfect, but it should get better the more it's used. Even if it's 95% accurate, that 5% can still be annoying. Siri is trainable, but whether it actually improves speech recognition is debatable.
Kenny is vision impaired and is looking for a way to have his TV read the channels and menus aloud. Scott says that he's never heard of that and neither has David. The chatroom says the Samsung J5500 can, though. Scott doesn't know if there is much choice out there for that, which is a shame because accessibility is important. If it's in the J series, it's probably in the K Series as well.
Steve updated his iPhone to iOS 9.3.5. Leo says it's important because it fixes the exploit that enables countries to spy on iPhone users. But now Siri isn't working for Steve. He gets an error that he can't understand: "Please Try Again." Leo says a dirty microphone can easily do that. If it's also an issue via Bluetooth, then it points to something else. It could be a bad update. He can still dictate messages, though. Leo says that's a Messages issue then. The only thing he can do is backup his phone and do a factory reset.
Mike has noticed that in iOS, you can ask Siri to enable 'Do Not Disturb' mode. After the latest update to iOS 9, you have to unlock the phone to do it. It's a new security feature. It's possible to turn that off, though. Now it's been fixed, and Apple says it was a bug.
The creators of Siri have moved on to create a new artificial intelligence platform called Viv. It is a new conversational interface, and it is brilliant. The original Siri developers say they believe it is better than Siri.
Richard is visually impaired and bought the iPhone 6s Plus. Richard's friend is hearing impaired and he wants to know if she could use her iPad as a kind of stop gap hearing aid or screen reader? Leo says that using dictation mode with Siri would do it. Google has a good voice dictation mode as well. But if he's talking about remote access via voice, that would be a challenge. But maybe Richard should learn to write apps and create it!