John recently got a pair of hearing aids. But he can't take phone calls with them. Leo says that's a limitation of the hearing aids, which may not be A2DP compatible. But the problem is, his new Samsung Galaxy S10 mutes intermittently. What gives? Leo says to try un-pairing, and then re-pairing. Leo also says this has been a known issue with Samsung phones over time. There's a feature called "Easy Mute", that will need to be disabled. It's in the settings.
Vinny bought a new Samsung Galaxy S10+. Good choice? Leo says it is! But the S10+ design is very sensitive, Leo had to get a clear case to stop accidentally triggering something when he holds it.
Tom bought an unlocked Samsung Galaxy S9 while he was travelling and now that he's back, it won't support WiFi calling. Leo says that Verizon supports VoLTE, so contact Verizon and ask them to turn on HD Voice. Tom can also turn it on with the MyVerizon app or the Verizon Account page.
Samsung recently announced the Samsung Galaxy Fold for nearly $2000, and now Huawei has a Mate X tri-fold mobile device for $2600!
Leo says that folding phones are a feature looking for a market. Do we really want a folding phone? Not at around $3,000. We want more screen real estate, sure. And really, the only way to get over 7" on a mobile device is to fold the screen. But Leo suspects they will break very easily as time goes on. Leo also says that Huawei's model is DOA since it's been banned from the US market due to spying concerns.
David is getting his first smartphone, and is buying a Samsung Galaxy J3 V. Leo says that while technically, it's a smartphone, it's one of the lower end ones. It only has 16GB storage, for instance, which isn't much when you consider the room being eaten up by the operating system. It's also probably not up to date with the OS either. Look to see if the system is updated in the settings. Leo says to get it updated as much as he can. If it has support for microSD cards, then he can add extra storage for music and pictures.
Not to be outdone by Samsung's near $2,000 folding smartphone, Huawei introduced an opposite-folding Android device, and listing it at just under $3,000! Leo says he wouldn't advise buying either of them, as it's unknown just how long that folding plastic screen will last.
Thanks to new technology that has brought about curved and bendable screens, foldable phones are going to be the thing this year. Samsung is believed to be announcing a foldable phone in February.
Caleb has made the switch to a Google Pixel Android phone and has moved everything to over. He's replaced everything except his iPad, so now he's looking for an Android option. Leo says a Chromebook is a good choice and many are convertibles.
Paul is getting ready to cut the cable on his telephone service and he's moved his number to Google Voice. But how can he get his phones to work with Google voice? Leo says that phone numbers are portable, and as such, his home phone number can be ported to Google Voice. And then he can have his mobile phone ring when his number gets called. Up to 5 different phones can do that.
Diane got the Samsung Galaxy Note 9 and she loves it. She hears that she can make it her main computer, is that true? Leo says if she gets the optional DeX Pad dock, she can. She'll just connect her phone to the dock, and then the dock is connected to a keyboard, monitor and mouse. And since she's already spent $1,000 on her phone, what's another $70 for the dock?