Samsung

Why does my mobile device mute on its own?

Episode 1576

John from Redondo Beach, CA

John recently got a pair of hearing aids. But he can't take phone calls with them. Leo says that's a limitation of the hearing aids, which may not be A2DP compatible. But the problem is, his new Samsung Galaxy S10 mutes intermittently. What gives? Leo says to try un-pairing, and then re-pairing. Leo also says this has been a known issue with Samsung phones over time. There's a feature called "Easy Mute", that will need to be disabled. It's in the settings.

Folding Phones, A Feature Looking for a Market

Fold

Episode 1571

Samsung recently announced the Samsung Galaxy Fold for nearly $2000, and now Huawei has a Mate X tri-fold mobile device for $2600!

Leo says that folding phones are a feature looking for a market. Do we really want a folding phone? Not at around $3,000. We want more screen real estate, sure. And really, the only way to get over 7" on a mobile device is to fold the screen. But Leo suspects they will break very easily as time goes on. Leo also says that Huawei's model is DOA since it's been banned from the US market due to spying concerns.

Did I get a Good Deal on my Mobile Phone?

Galaxy

Episode 1570

David from Los Angeles, CA

David is getting his first smartphone, and is buying a Samsung Galaxy J3 V. Leo says that while technically, it's a smartphone, it's one of the lower end ones. It only has 16GB storage, for instance, which isn't much when you consider the room being eaten up by the operating system. It's also probably not up to date with the OS either. Look to see if the system is updated in the settings. Leo says to get it updated as much as he can. If it has support for microSD cards, then he can add extra storage for music and pictures.

Can I use Google Voice with my old phones?

Old phone

Episode 1557

Paul from San Diego, CA

Paul is getting ready to cut the cable on his telephone service and he's moved his number to Google Voice. But how can he get his phones to work with Google voice? Leo says that phone numbers are portable, and as such, his home phone number can be ported to Google Voice. And then he can have his mobile phone ring when his number gets called. Up to 5 different phones can do that.

Can I use my phone as my only computer?

Galaxy Note 9

Episode 1550

Diane from Chicago, IL

Diane got the Samsung Galaxy Note 9 and she loves it. She hears that she can make it her main computer, is that true? Leo says if she gets the optional DeX Pad dock, she can. She'll just connect her phone to the dock, and then the dock is connected to a keyboard, monitor and mouse. And since she's already spent $1,000 on her phone, what's another $70 for the dock?