routers

How can I find my router's Wi-Fi password?

Episode 1111

Marie from Irvine, CA
Password

Marie had someone set up her router, and she needs to get the Wi-Fi password to set up a new printer. Leo recommends taping a piece of paper with the Wi-Fi password to the router next time so she won't forget or lose it. She can reset the router by powering the router down or unplugging it, then pressing and holding the little reset button for about 10 seconds, then when she starts it back up she can configure the router. But this would require her to set up a new password and reset all of the devices connected to it.

Should I replace my router?

Episode 1106

Ron from North Carolina
Asus AC Router

Ron is buying his wife a new laptop for their anniversary and he's looking at a Lenovo which has AC Wi-Fi. He doesn't think his router can handle it, since it's pretty old. Leo says that routers do wear out and the AC router will give him better reception and speed. Every four or five years, it may be necessary to get a new router.

Why does my router keep going off line?

Randy from Bakersfield, CA

Episode 1105

Tim is having an issue that he can't connect with his mac. Leo says he should try and reset the router by unplugging it and plugging it back in. If that works, then the router just needed to be reset. But you can also reset the wifi on your laptop by turning it off and on. Tim tried that and it disconnects after a few minutes. Then that indicates a bad router and Tim should contact his ISP to get a replacement.

How can I get my iPhone to connect to Wi-Fi?

Episode 1105

Tom from Warren, OH
Asus Router

Tom is having issues connecting his iPhone to his router, and he's looking to get an Asus One router. Leo says that's a great idea because it uses DD-WRT, which is an open source firmware and it's more secure, faster, and offers more options. Leo says that the plaster and metal joists could be acting as a faraday cage to prevent connectivity. And it's not unusual for a weaker signal to have issues in iOS. It just sounds like the signal isn't good and you coudl get an extender, but Leo recommends getting one from the same brand.

Is the Asus router a good choice for me?

Tom from Warren, OH

Episod 1093

Tom is looking to get an Asus Dual Band Router. He's heard good reviews about it. Leo says that routers these days are a dime a dozen; a commodity. There isn't much difference between them, quite frankly. The dirty secret is that they all run the same chip sets. But Asus has started to use the open source firmware solutions like DDWRT. Going with open source firmware allows updates to happen more frequently that keep it secure.

Should I use Watchguard for my Wi-Fi network?

Ken from Toronto, Canada

Episode 1081

Ken is wondering if he should use Watchguard on his Wi-Fi network for added security. Leo says he doesn't need this. These are internet security devices, or firewalls, that he'd run in his house. Routers are not very well designed and are commodity products, so they tend to have security flaws. Getting a better router would be a better way to increase security. Leo suspects Watchguard would be more than he actually needs.