routers

How can I find out what devices connect to a router?

Episode 1374

Isaac from Los Angeles, CA
WiFi Pineapple

Isaac is a cop and wants to know if routers collect data of what connects to it or sees it. Leo says only if the device was connected to that router. Just seeing it is another matter, and that's unlikely. Android has an app called WiFi Collector from NirSoft, but that's the opposite direction from what Isaak wants. Leo says that the WiFi Pineapple from HakShop could work for this.

What's the best router to handle 1GB of bandwidth?

Episode 1372

Matthew from Grinnell, IA
Asus AC5300

Matthew's cable provider has introduced a 1GB down, 50MB up package for $139. Leo says that's a bit expensive, but it's pretty nice. What router will support that kind of speed? Leo says his stream is only going to be as fast as his slowest hardware connection. Asus's AC 5300 is a higher end router which will likely handle it no problem. It would be more expensive, but Matthew may want to consider building his own using the PFSense firewall.

How can I use my computer and a VOiP phone at the same time?

Episode 1371

Gloria from North Hollywood, CA
Ooma Telo

Gloria wants to cut her phone service and use Ooma. Is that a good idea? Leo says that with one computer plugged into the internet, she can, but she'll also need a router so she can give access to others. A simple wireless router from Asus or DLink would work well. She should go for the dual band or tri band router. The WireCutter suggests the TP-Link Archer C7 (v2). She can find out more about it at thewirecutter.com.

Why is my Wi-Fi so bad?

Episode 1371

Steve from Redlands, CA
Wi-Fi

Steve's Dell Inspiron laptop drops Wi-Fi all the time. Dell claims to have fixed it via remote access, but it didn't work. Leo says that it's likely the person at Dell tech support had very little training and was following the directions in the notebook. All too often it doesn't fix the problem. What he'll need to do is call them back and ask to have his case escalated to tier 2 or even tier 3 level support.

How can I update my Nexus 6?

Episode 1371

Mike from St. Cloud, MN
Google Nexus 6

Mike has a Google Nexus 6 that isn't updating. He's tried to get Nougat on it, but it won't update. Leo says that the Nexus 6 may not be getting updates anymore, especially through Verizon. Leo says he may have to root the phone to get it updated. Google didn't offer a major update to the Nexus 6, and the security update for March was pulled because it broke Android Pay. They do plan to update to version 7 soon.

Improve Your In-Home Wi-Fi

Wi-Fi is great when it works, but all too often there are problems that cause disconnects or slowdowns. If you have a large house, or there are too many walls that make it hard for signal to travel through, you may need more than just one wireless router.

One option for improving your reception is to set up a secondary Wi-Fi access point to extend your current Wi-Fi router. You'll want to buy an extender from the same company that made the router you already own. Set up the extender in "bridge mode" and it will rebroadcast the signal and extend its range.