How can I connect two routers onto my network?

Jay from Providence, NC

Episode 1236

Jay bought a new router to add to his network but he's not improving his experience at all. Leo says if he's looking to expand his network, then it's a good idea to set one in bridge mode to just pass on the signal. It may be that Jay's DSL modem can't be a bridging router. Steve Gibson says that two routers handling the Network Address Translation will work fine. So Jay shouldn't do anything and see what happens. Maybe a simple reset will work. But Leo says putting one in bridge mode is best.

Should I buy my own modem and router?

Episode 1227

Frederick from El Segundo, CA
Asus AC3200

Frederick has AT&T for his internet access. He's switching to Time Warner Cable and he's wondering if he'll get the 100 Mbps with the modem they'll be renting him. Or should he buy one himself? Leo says Time Warner will tell him what modems they support and he can then buy that. Leo recommends a DOCSIS 3 modem.

Should he get a modem/router combination unit? Leo says no. Use the router separately and daisy chain them together. He'll save a lot of money over the course of the year by just buying it himself. Leo likes the Arris modems.

Why can't I connect to the Internet?

Episode 1222

Jill from Jasper, GA

Jill got a new wireless router and now it's kicking her off the internet, replicating the same problems of her previous router. Leo says that a router dropping the connection from time to time is often a sign of a failing router. Leo advises getting the Asus 3200. Cheap routers are a false economy as they don't perform well, so Jill should spend a little money and get a better router.

How can I get better Wi-Fi reception?

Phillip from Camarillo, CA

Episode 1222

Phillip's girlfriend is having issues with her Wi-Fi. Leo says that it could be an interference issue with metal frames and dead zones in her home. Would a range extender work? Leo says that they can if she gets one from the same manufacturer as the original router. But if the main home is using a router from the carrier, then that could be a problem. It would be better to buy a new router with the extender and match them together. Another option could be powerline networking.

Google Announces New High Performance Router

Episode 1213

Google announced a new router called OnHub, but it's not cheap at $200. It has 13 antennas in it to guard against congestion. It looks at each of 11 bands periodically and switches to the best, uncongested band for best performance. It also has "Quality of Service" so users can prioritize web traffic. And you can control it via your Android or iOS device. It runs on and Leo has a hunch it's for home automation.

Find out more at

How can I extend my router to handle more wired machines?

Casey from Los Angeles, CA

Episode 1205

Casey has a router with four ports, but he has more printers and computers than that. Leo says to get a router extender that he can plug into one port on the router, which can extend it to handle up to 10 additional ports. Any brand will do. A router switch is a bit more intelligent -- it can switch automatically between them to keep the network running faster. But an extender will work.

Why does my office network refuse to reroute URLs?

Dave from LaMesa, CA

Episode 1202

Dave's office is having trouble rerouting URLs within his office network. Leo suspects there's a redirect block on the network. It could be a rule that's been put on the network. Another option is to flush the DNS cache to wipe out that file so it can properly reroute. He can open a command line (windows Key +R) and type IPConfig /flushDNS. This way it won't rely on the list of DNS settings on his router or network and then moves on to the DNS registrar for the proper DNS address. It then will put the proper DNS in his router and it shouldn't happen anymore.

How many connections can my router handle?

Episode 1201

Ashley from Minnesota
Asus Router

Ashley is concerned about the "internet of things," where so many devices are internet enabled, and the router being able to handle so many connections. Leo says that most routers can handle 50-100 connections. So that's not an issue to worry much about.

Having said that, a dual band router does connect better. What's the best router to get? Leo says getting an 802.11 AC router, which can aim at the devices (called beam forming). Leo also likes open source routers like those that can run DD-WRT software. Asus is a good brand.