Ring

Why won't my internet connected door lock work?

Episode 1435

Brian from Nashville, TN
August Smart Lock

Brian says that he's having issues with his internet connected door lock. It's connected to a ZigBee hub, and it's only 11 feet away from the door lock and the hub is hardwired to the router. The company's support told him he'll need to get a repeater. Leo says there are routers coming out now that have Zigbee built-in, which could be one solution to these problems. Ultimately the real solution is that these things won't be using ZigBee or Z-Wave, the devices will be talking to the Google Hub or Apple HomeKit.

What wireless doorbell should I buy?

Episode 1422

Jorge from Moreno Valley, CA
Ring

Jorge wants to get a wireless doorbell. Suggestions? Leo says that he uses Ring, and they are also a sponsor. There's also Skybell. But these smart internet enabled doorbells represent a security risk because they're connected to the internet (called Internet of Things) and often they aren't updated. So if someone can break into his network, they may be able to break into his house or system. With that warning, Leo says that Ring does a great job.

What's the best home alarm option?

Episode 1407

Paul from Los Angeles, CA
Ring Video Doorbell

Paul is looking for a good alarm system for his home. Leo says that the easiest way is to go to an alarm company like Bay Alarm. He'll need a phone line for it, and they charge a monthly fee for monitoring. Leo says that all of them are about the same, though. He can do it himself with SimpliSafe. He'd install his own sensors and cameras, and it monitors for a more affordable rate.

What's a good home security camera?

Episode 1309

Chris from Woodland Hills, CA
Nest cam

Chris has a few security systems with cameras and the alarm monitor (ADT) is obsoleting them. So he'll have to get new cameras for his system. Leo recommends decoupling the camera from the service and do the camera setup himself. The Nest cam works with Wi-Fi and they have their own cloud based storage. The cameras aren't cheap, but they're probably cheaper than ADT. Ring has one that's solar powered called the Stick Up cam.

How can I customize my Ring doorbell tone?

Episode 1282

Paul from Louisville, CA
Ditto Wearable Tech for Smartphones

Paul has a Ring Doorbell and an Arlo motion detection camera connected to his mobile phone. The problem is that the Ring notification is so brief, he misses it. Can he use a watch to get a better notification? Leo says it's very annoying that you can't customize the Ring notification, especially if more than one person in the office has it. The Ring works with the Apple Watch and it would give him haptic feedback that buzzes his wrist. He'd feel it, but it's also distracting. The Galaxy Gear S2 would also be good if he's on Android.

What are the best battery powered security cameras?

Episode 1282

Daniel from Las Vegas, NV
Netgear VueZone Wire-free Video Monitoring System

Daniel wants to know about wireless home security cameras. He's looking for a good 5GHz camera that can be battery powered. Leo says that battery powered cameras aren't always on -- they use motion detection.

NetGear's VueZone is a good brand. 5GHz, on the other hand, isn't as good as 2.4GHz, even though it's less congested. The higher you go in frequency, the more likely the signal will bounce around and get interference. The batteries do last for a year in those cameras, though.