Mike used to use Word for DOS for writing screenplays, using stylesheets to handle formatting. Now he's trying to print his old files and he can't, even though he's loading it into Word for DOS. What can he do? Leo says that printing to DOS is fairly ancient. He can copy to LPT1 and print it, but it won't get him the results he wants. He may be able to import them into modern word. The Chatroom says he could try Microsoft Works as an intermediary, if he can find it.
Scott is a long haul trucker and he wants a printer for his cab. He has heard that the constant jarring and jiggling while driving on the road will turn the ink into gel. Is that true? Leo isn't sure, but an inexpensive laser printer would work better because it uses a powdered toner that is placed on with static electricity and heat. So the vibration wouldn't likely affect printing.
Carl has trouble reading manuals when he buys a product because they are so small. Even in the PDF it's hard to read. Leo says he can zoom in on a PDF to make it easier to read. Carl is wondering if he can print it and have it larger. Leo says it depends on his printer. The driver has to determine the font size of a document, but he should look in his settings to see if he can make it bigger. Then he can do a print preview to verify. He should look for a "fit to page" setting.
Stan can't print from Word, but he can print from everything else. Leo says that it sounds a bad install with Word. The only real solution to that is to uninstall and reinstall Word. There is a repair utility that comes with Word, so he could try that. If that doesn't work, then reinstalling is his best bet.
From the chatroom, there is a link to troubleshoot printing problems in word at support.microsoft.com.
Ann tries to print something and it seems to be dead. It won't send the file to the printer. She gets an error message that Leo says is a trackpad error. But there's another error that says printer off line. Leo says that means it still thinks it's jammed. And windows has stopped the device because of continual problems. Leo says that could point to the trackpad failure. It's definitely a hardware issue. But Leo advises uninstalling the printer and then reboot the computer. Then try reinstalling it. See if that frees it up to print.
Ryan wants to be able to get large printouts of Google Maps, around 60" by 50". He'd also like to fill in some ancient places for education purposes. He would have to become a developer to do this. There's an API that would allow him to tell Google Maps what he wants and what he wants to add.
Ryan can get more information on how to do this at developers.google.com
Roland wants to know how he can print his playlist on iTunes. Leo says that iTunes can print either an album list, CD case insert or music list. There's not much choice of the format and he'll end up with a lot of data he may not want. If he could export it into a CSV and then insert it into a spreadsheet, he can choose what he wants.
To export the playlist, he should go to File > Library > Export Playlist. Choose plain text document. Then he can import that into a spreadsheet.
Wade has a Chromebook and wants to know how he can scan with it. Leo says that the Epson All-In-One will scan to Google Drive. He can set up his Chromebook with Google CloudPrint and Google Drive, and then he can scan directly to it. Leo says that a Chromebook really is the answer for most people because they can store everything in the cloud and it's just simpler, more secure, and there really isn't anything you can't do with it.
(Disclaimer: Epson is a sponsor)
Phillip can't get his Chromebook to print to his printer through Google Cloud Print. Leo says that it may be that Phillip's HP printer doesn't support cloud printing. Google says that HP printers are supported, but it doesn't mean all printers are. Phillip says he has to keep his Windows machine on and connected or the printer goes offline. Leo says that if the printer is shared through the computer, then it would have to be that way. If the printer is a Wi-Fi printer and is connected directly to his Wi-Fi network, then it should be connected to Cloud Print.
John bought a Samsung Galaxy tablet and he's having trouble wirelessly printing due to a print spooler error. Leo says that a print spooler is computer storage to spool out the document so that the printer can handle it. If the spooler is broken, that means the print driver is broken. So John should download the latest driver, uninstall his current one, and reinstall it. That should solve it.