printers

Why doesn't my printer read my new ink cartridges?

Episode 1516

Diane from Banning, CA

Diane's printer ran out of black ink, and she bought a new cartridge, but the printer doesn't recognize it. She's tried three times. No joy. Leo says that it sounds like a printer issue. You want to be sure you hear the "click" when you put the cartridge in. Perhaps bringing the printer into the store and have a technician take look, perhaps clean it out.

What does my printer's error code mean?

Epson WorkForce WF-2630 All-in-One Printer

Episode 1512

Bob from Pleasantville, NY

Bob bought a new Epson EcoTank printer. His old WorkForce printer got an error code 0X97 and he can't clear it. Leo says error codes are really the domain of Epson and they have good solid tech support. Could it be a corrupted file? Leo says it's unlikely to be the computer. It's more likely an internal printer issue. The chatroom says it's an internal hardware error.

How can I unclog my printer?

Epson Expression ET-2550 EcoTank

Episode 1511

Steven from San Diego,CA

Steven bought an Epson Eco Tank 2550 and it's starting to lose colors. Leo says that it sounds like the printer head is clogged. Epson Eco Tanks have specially coated heads to prevent clogging, but if he doesn't use his printer all the time, it will eventually clog up. That's why a laser printer is better for infrequent use. In the meantime, he can use the ink cleaning procedure several times, and then it will ask if he wants to do the thorough cleaning. It'll use a lot of ink, however, but that should solve it.

Why doesn't my network printer work?

Epson EcoTank Printer

Episode 1507

Geri from Costa Mesa, CA

Geri bought an Epson EcoTank printer, but after only 3 months, it has stopped printing. It keeps dropping offline. So she called into a tech support company called Driver Support and now it all works, after he installed all her new drivers and cleaned out her computer. Leo says that normally, that would be a bad thing to do because they will charge her and then install malware on the computer.

(Disclaimer: Epson is a sponsor)

Why is the image quality so bad on my Epson inkjet?

Expression Home XP-340 Small-in-One All-in-One Printer

Episode 1502

Robert from Bakersfield, CA

Robert has an Epson printer and the print quality isn't good. Leo says that inkjet printers need to be used a lot in order to keep the nozels clean. Ink can dry and it can clog. He can run the cleaning utility several times to clear out the clog. The downside is that it uses a lot ink. But it's the only way to get it back to printing good prints. If he only uses a printer occasionally, a laser printer is a much better option.

(Disclaimer: Epson is a sponsor)

How can I save money with an inkjet printer?

Epson WorkForce ET-4750 EcoTank All-in-One Supertank Printer

Episode 1501

Frank from Huntington Beach, CA

Frank wants to get an inkjet printer, but he doesn't know if they're really worth the money. Leo says that while the printers themselves are cheap, the ink is extremely expensive. And he can't refill the cartridges because 1) they're messy and 2) they often won't work in the printer because of proprietary circuitry. It also affects the print head. So Leo doesn't recommend it. Frank could buy re-manufactured cartridges, but at that point, he may as well just bite the bullet and buy a new one. Plus, some cartridges replace the print head in the process.