Andy forgot his password to his Yahoo mail account and he's having trouble resetting it. Leo says the process of answering the secret questions by going to the log in and then click "I can't access my account." You'll then be asked your secret questions. This is also a good idea to add second factor authentication so that when you do reset, it'll let you know via your cellphone. Try that as well.
Henry uses Yahoo Mail, and he got a message from Yahoo forcing him to change his password. Leo says that Yahoo gets hacked a lot and they may have noted some activity on Henry's email and prompted him to change it. But now he can't access his account. Leo says that's a good signal that his account had been hacked. He probably won't have much luck contacting Yahoo to fix it, either.
eBay announced a massive data breach and Leo advises users reset their passwords. What's interesting is that the news broke on Wednesday, and eBay has known about it for three weeks. It makes Leo wonder just how bad the breach was. eBay says it was a leak of encrypted passwords. Regardless of how bad, Leo says it's best to change your password. And if you use that password elsewhere, time to stop doing that and use a password manager like LastPass.
The 'Heartbleed' bug that has affected most of the internet's popular websites has exposed usernames and passwords along with other secure certificate data. Even after a site has fixed this bug, it's still essential for everyone to change their passwords because the data could have been intercepted before the site was patched. This is a great opportunity to create more secure passwords, and to start using a password vault like LastPass.
Walt and is using an old server as a home computer. He uses Alarms.com to monitor his home security system, and it works wired. But when he changes over to the wireless configuration on the camera, one of his cameras will not connect.
Leo says that there may be a DHCP conflict that's preventing it, or the password based security is the issue. He should try turning off security on the router to see if it works. It may be the older camera can't be supported with the newer security standard used by the router.
Securing your smartphone is simple, quick, and very important in the event that it gets left behind somewhere or stolen.
The first thing you can do is put a friend or spouse’s phone number on the lock screen of your Android or iOS device. Create an image with a simple message such as “If lost, please return to Me (212)-555-1212.” Then set that image as the lock screen. If your phone lands in the hands of a good samaritan, this will help them get the phone back to you.
Securing an iOS device
Leo plays and corrects commentary from actress and comedian Faith Salie on passwords. The segment aired Sunday on CBS This Morning. Since Salie isn't a security expert, and is an actress and comedian, Leo doesn't completely lay the blame with her. It's more on CBS for allowing such a segment to air, which could severely misinform people who aren't as tech savvy.
George wants to know if LastPass is a good option to save his passwords. Leo says he uses it for everything. He uses it for password protection not only on his PC and Macs, but also his mobile phones. He also uses it to protect confidential information as well. It's free, with a premium version for $12 a year.