passwords

Why did the user interface of LastPass change suddenly?

Episode 1283

Bonnie from West Los Angeles, CA

Bonnie wants to know why the user interface of LastPass had suddenly changed. Leo says its a good question, and programs do this all of the time to keep them up to date. Leo says a password vault is kind of a special thing, something that people need to trust. LastPass had been sold from an individual to LogMeIn about 6 months ago. One of the reasons he did it is because LogMeIn has more resources, and one of the things LogMeIn paid to do was update it to something more elegant. Bonnie can go back to the old style, however.

Why do I keep getting asked if I want to save my passwords?

Episode 1283

Joan from Anaheim, CA

Joan uses Gmail for her webmail. It keeps asking her if she wants to save her password. Leo says that sounds like her browser is doing that, and she's using Internet Explorer or Microsoft Edge. Leo recommends Google Chrome because both Microsoft browsers have the ability to save the password, but it's not encrypted or protected. It sounds like it's not even doing that, though.

How to Crack the Password on an Old Windows PC

In older versions of Windows, security wasn't a priority as it is in modern operating systems today. If you've forgotten the password for an older Windows PC, there are options to either get around it or crack the password itself. One quick and easy thing to try first is to type in "admin" in the user field, and leave the password field blank. If that doesn't work, there is a hidden administrator account that can be activated.

How can I crack the password on an old Windows Vista computer?

Episode 1282

Joe from Thomasville, GA

Joe's wife can't remember the login on her old Windows computer. Leo says that on older Windows Vista computers, security isn't as good as it is now. There used to be a hidden administrator account. Leo recommends trying "administrator" or "admin" with blank password. If that works, she can get in and create a new account to move her stuff over too. There are also programs that she can run that can crack the password. NT Crack is one. But to use it for college?

Can I modify my router settings?

Episode 1282

Cam from Garden Grove, CA

Cam has an Arris Wi-Fi router hardwired into his computer, but he can't modify the settings. Leo says he should be able to. He should call the cable company and ask them for the password to access the router. Or, instead of using their router, ask them what third party routers they will support and he can buy his own. He'll want a DOCSIS III.

Check out this app: Snoop Snitch in the Google Play store. It will tell him how secure his router is.

How can I get my Yahoo Mail password?

Episode 1280

Perry from Riverside, CA

Perry has his life on Yahoo and he can't find his password. He wants to reset it, but it requires a cell phone number and his cell phone doesn't work. Leo says that with this unique situation, the solution would be to write Marissa Mayer at Yahoo and ask if she can help. She'll likely assign a high level tech support person to help. But there's a good chance that he won't be able to get it unless he can remember the password.

Is the new six digit passcode on the iPhone secure?

Episode 1255

Gary from Cape Cod, MA

Gary has lost the ability to enter a pass phrase and now has to enter a six digit number on his mobile phone. Leo says that it makes it much harder to guess, and when coupled with the feature to wipe the phone after 10 tries, he'll be pretty secure. He also has the fingerprint reader. That six digit code means someone would have to try millions of password combinations. So he's safe.

Why does Apple constantly bug me for my password?

Apple iPhone 6s and 6s Plus

Episode 1247

Steve from Nashville, TN

Steve has an iPhone 6s Plus and he's being driven crazy by Apple constantly asking for his password. Leo says Apple has decided to be the security company, but what bugs him is that they already have a secure method with the fingerprint reader. Isn't that enough? He talked to an Apple Genius and they say it's a bug. But Steve Gibson says there's probably a method to their madness and it's by design.

Why can't my iPad join my Wi-Fi network?

Apple iPad Air 2

Episode 1240

Sam from San Diego, CA

Sam can't connect his wife's iPad to his Wi-Fi Network. He tries to input his password, but it says the password isn't correct, even though his other devices use it just fine. Leo says the iPad probably remembered an incorrectly entered password. Sam should go into Settings, and choose "forget this network." This will erase the password so he can reacquire the network and input the correct password. That should solve the issue. Another possible solution is to shut it all the way off, wait a few minutes and turn it back on.