Gary has a ton of devices attached to his network, including home automation devices. It's called the "Internet of things," where all those devices are accessible to the Internet. But is it secure? Leo says it's possible that his network can be breached through them, but that's theoretical. It hasn't happened yet. More likely, his router will be overwhelmed by all the connections. So it may be time to upgrade it.
Sam can't connect his wife's iPad to his Wi-Fi Network. He tries to input his password, but it says the password isn't correct, even though his other devices use it just fine. Leo says the iPad probably remembered an incorrectly entered password. Sam should go into Settings, and choose "forget this network." This will erase the password so he can reacquire the network and input the correct password. That should solve the issue. Another possible solution is to shut it all the way off, wait a few minutes and turn it back on.
Jay bought a new router to add to his network but he's not improving his experience at all. Leo says if he's looking to expand his network, then it's a good idea to set one in bridge mode to just pass on the signal. It may be that Jay's DSL modem can't be a bridging router. Steve Gibson says that two routers handling the Network Address Translation will work fine. So Jay shouldn't do anything and see what happens. Maybe a simple reset will work. But Leo says putting one in bridge mode is best.
Helen has an iPad, but she can't log into her Wi-Fi with her Zoom modem/router. Leo says that's an odd issue, especially since it can see the tablet. Leo says to try and "forget" the Wi-Fi in her iPad settings and then try and reconnect. That way she can re-input the password. It could be remembering the wrong password.
Che just bought a new Dell XPS Desktop and it's started to slow down drastically. He does a speed test, like Leo taught, and the desktop is much slower than his laptop. Leo says to try plugging the desktop directly into the router with an ethernet cable, and see if the speed improves. If so, then he's narrowed it down to the router. Leo says it could the hardware, but he could try reinstalling the Wi-Fi connection. There may also be conflicting Wi-Fi drivers at work between the hardware driver and the Windows driver. That can confuse Windows and slow things down.
Don just picked up the Dell XPS 13 per Leo's recommendation with the touch screen and he loves it. Leo says when buying a PC these days, it makes sense to "load it up" to future proof it and use it longer.
Tom wants to know what brand to use for powerline networking, where you use your electrical wiring as a network infrastructure for your network. Leo says he's become a convert to powerline networking. It's gotten a lot better in the last few years. He just plugs in this special kit and he's getting about 20 MB per second, which isn't too bad.
Phillip's girlfriend is having issues with her Wi-Fi. Leo says that it could be an interference issue with metal frames and dead zones in her home. Would a range extender work? Leo says that they can if she gets one from the same manufacturer as the original router. But if the main home is using a router from the carrier, then that could be a problem. It would be better to buy a new router with the extender and match them together. Another option could be powerline networking.
Jordan has a website and wants to be able to change servers without having to change his email address. Leo says that's what GMail is great for. All he has to do is go into settings and setup mail forwarding to a standard Gmail account from his domain name. That way if it changes domains, his email still goes to the same place.
Anthony is buying a newly built home and it comes with Cat5 Ethernet cable. He's wondering how the Wi-Fi performance will be. Leo says it depends on the design, but he may need to get a few access points and salt the house with them here and there. Leo recommends staying within the family of his main router.