network attached storage

What can I do if my NAS has gone bad?

Episode 1468

Bruce from Villa Park, CA
Western Digital Sentinel DX4000

Bruce has a network attached storage (NAS) drive and he's getting an error message. He's worried he's lost the data. Leo says that if the network RAID was set to RAID 0 or "scary RAID" then there's a chance that's the case. But if it was set as "redundant" then if one drive has gone bad, replacing it will fix it. The error message Bruce is getting indicates the entire Western Digital NAS has been corrupted and the only thing he can do is reboot the NAS and see if it self-corrects. Bruce also said that the error occurred with all the drives taken out of the machine.

Why can't Windows see my network storage?

Episode 1453

Keith from Orange County, CA
Synology DiskStation DS216

Keith has two NAS drives attached to his network and none of his Windows-based computers can see the shared data folders, but his Android devices can. Leo says that since Keith's Chromebook and Android devices are based on Linux, it can probably see it without any emulation or extra drivers. The NAS could have a non-standard file sharing protocol that won't allow Windows to see it because it can't understand it.

What NAS should I get?

Episode 1422

Eric from Hutchinson, KS
DiskStation DS416

Eric is looking to get a new NAS and wants to know whether he should get a Drobo or Synology? He wants everything on RAID that can be swappable. Leo says that Drobo is USB and is essentially a very large, fast USB external drive system. But for network attached storage, Leo prefers Synology. It's a computer with massive storage on his network.So it really comes down to what he'll want to use it for.

How can I sync both my computers without losing data?

Episode 1378

Angelo from Rancho Cucamonga, CA
File Sync

Angelo bought a Toshiba Laptop with Office 365 and One Drive backup in 2013. When he started to back it up to the cloud, he bought a second computer and now he's lost a lot of data because files were removed when syncing to the secondary computer. So it's deleting files off his original computer. Microsoft doesn't know what to do about it. Leo says that's a good reason to have more than one backup. One Drive is not a backup. It's a file sync system that matches two folders, or two hard drives to make them equal. That means syncing deletes as well as copying files.

Will my new computer use my old hard drives?

Episode 1371

Dave from West Michigan
Synology DS216J NAS DiskStation on Amazon

Dave wants to know if his old RAID hard drives can be read by his computer. Leo says it depends. If mirrored, maybe. They're identical. But maybe not. He shouldn't make any assumptions. Dave should copy the data off it and then he can take each of them and put them in their own enclosed drives, or use a new array like Synology. Synology also does a disk check periodically to keep it healthy. When he puts them in, they'll check the hard drives as they are building the raid.

How can I move my old NAS data to Synology?

Episode 1355

Tim from Massachusetts
Synology DS216play

Tim took Leo's advice and bought a Synology networked attached storage drive. Leo says that with what he can do with it, it's well worth the cost. Tim has several legacy NAS's and wants to know how to mount them to the Synology and move the data over. Leo says that Synology has an external connection, letting him do drive to drive copies from the command line.