Mobile Phones

How can I prevent anyone not in my contact list from calling me?

Episode 1412

John from Santa Monica, CA
Truecaller

John wants to know how he can limit the number of calls on his mobile device to only his contact list. Leo says that's called White Listing and since we're now being bombarded with spam and robo calls, that would be a very good idea. Google Voice can do it, but he'd need to get a new number. He can forward his number through it and Google Voice will then filter out unwanted calls, though.

How can I update my GPS radar device?

Episode 1410

Lee from Rapid City, SD
Escort Passport IQ

Lee has an Escort radar detector/GPS device and he can't update the maps. Leo says that many GPS companies are getting out of the business because every smartphone has GPS and a maps app. The phone is constantly up to date, while the GPS device isn't. Escort has also joined the iPhone generation by making their own app that has crowd sourced radar data like GPS. So GPS devices are rapidly becoming obsolete. There may be a software/maps update at the Escort Radar Forums.

Dick DeBartolo, The Giz Wiz

Episode 1408

Dick DeBartolo

The Kids Connect Phone is a parent's "all-in-one security solution". It is the best way for parents to obtain peace of mind while their children are away from home.

The Kids Connect Phone is GPS equipped, which allows real-time tracking of the phone via the Android or iOS app, or on any web enabled device. Parents can also see where their children have been with the location history feature.

How can I move data from my old phone to my new phone?

Episode 1408

Cathy from Ventura, CA
Samsung Galaxy S7

Cathy has an old Samsung Android phone and she's ready to upgrade. She wants to know if getting a previous model from eBay a good idea. Leo says that she can get a good deal on one, but chances are it won't be updated. So she'd have to have it updated. Leo advises going to XDA Developers to learn how to root the phone to put a new version of Android on it.

Why aren't I getting my Android updates?

Episode 1405

Steve from Denver, CO
Motorola Droid 3

Steve doesn't know if he's getting the latest version of Android or not. Leo says there's so many approvals that are required with Android updates. Google puts them out, but that doesn't mean his ISP or his his phone's manufacturer has released them to his phone. Few have made the pledge to promptly put updates out. What's important, though, is that he gets all the security updates. If he's not getting those, then he's vulnerable and nobody other than Google really cares. That's why Leo prefers to use Google's phones. They get updated automatically.

Why am I having issues with Bluetooth on Android Nougat?

Episode 1404

Shirley from Laguna Nigel, CA
Motorola H720

Shirley has a Samsung Galaxy S7 with a Motorola Bluetooth earpiece. With the recent March update, the connection switches to speaker phone automatically for no reason. Neither Samsung or Motorola know what it is. Leo says that he's tempted to blame Bluetooth because it's kind a dark art. It could also be a setting in Nougat that causes it as well. There is an issue tracker page for bug reporters in Android for wireless settings at issuetracker.google.com.

What's the best app for organizing photos on my phone?

Episode 1402

Craig from Carlsbad, CA
Google Photos

Craig wants to know what photos app to use for his camera? Leo says that he likes Google Photos because it will do an automatic sync backup of all his photos every day. The problem is that his phone has its own photo app as well and so he'll end up with more than one copy of a photo, and it's hard to organize them that way. And it won't pick up where he left off. Apple's Photos app does. But Android phones don't have that capability and neither does Google Photos.