Mobile Phones

Should I buy the iPhone 8?

Episode 1425

Howard from Chatsworth, CA
iPhone 8

Howard has an iPhone 7 and is thinking of getting an iPhone 8. Rich says he should save his money. The battery life won't be any better. The A11 processor is faster, however, so if not having that is a deal-breaker, then get the iPhone 8. If not, the next spec is the camera. Is it better? Yes, but not $800 better. Then there's the resale value of his old phone, which will be cut in half. So he's still going to have to spend at least $300-$400 to upgrade. The iPhone 8 does have wireless charging, but Rich says it's too new.

How do I transfer my data to a new phone?

Episode 1425

Ron from Laguna, CA
SMS Backup and Restore

Ron wants to transfer all his data and contacts from one phone to another. He wants to transfer everything from a Samsung Galaxy S4 to a Motorola Moto X. This includes contacts, photos, and voicemails. Rich says that voicemails are handled by the carrier, so they should be carried over automatically. Calendars, contacts, and photos can all be synced through the cloud with Google, and chances are a lot of that data is synced up already.

Why does Siri sometimes not make phone calls?

Episode 1424

Ron from Chatsworth, CA
Siri & Search in iPhone Settings

Ron has an iPhone 7 and when he asks Siri to call someone, sometimes she gets it right, sometimes she doesn't because he has to unlock his phone first. Rich says that there are a couple of settings in the Siri tab that has to do with authorization and contacts. It has to do with privacy and security. He can enable "Allow Siri while locked" if the phone is locked. He can also go through the process of setting up his "Hey Siri" voice by disabling, and re-enabling Siri in Settings.

Should I return my iPhone 7?

Episode 1424

Paul from Diamond Bar, CA
Apple iPhone 8 and 8 Plus

Paul got a great deal on the iPhone 7, but now that the iPhone 8 is out, he's wondering if he should take it back and get the iPhone 8. Rich says that the iPhone 7 is a year old, and he'll only spend another $100 to get the iPhone 8. It'll be faster, have a better camera, and double the storage. It's definitely worth paying the extra money, and since he's within his two week return period, he should go for it. But Paul may also have to pay a restocking fee. So it's best to ask about that. He won't want to pay $50 for that mistake.

Apple Launches iPhone 8

Episode 1424

Apple iPhone 8 and 8 Plus

Apple released the iPhone 8 and iPhone 8 Plus this week. Rich says that while a decade ago there were lines around the block, this time around, there was nobody waiting to get one. That's not because the iPhone falls flat, however. Quite the opposite. It's because most people are ordering their iPhone 8 online. It could also be that people are waiting for the iPhone X, though he believes the iPhone 8 may be a better phone.