Mobile Phones

Why does my iPhone screen go black when using Facebook?

Apple iPhone 7 and 7 Plus

Episode 1505

George from Victor, MT

George has an iPhone 7 Plus and the screen goes black when he's in Facebook. Leo says that it's possible that his case could be squeezing the phone, causing it to shut down. Also, restarting the phone once a week will clear out any code that could cause problems.

Scooter X says that in iOS 9, there was an issue where Facebook would go dark. So George should make sure he's updated. While he's at it, he should just uninstall Facebook and download and reinstall the app. There could be a problem with Facebook. There was something similar happening a few years ago.

What's a good cheap phone to use with the Wyze Cam?

Wyze Cam

Episode 1504

Jean from Valley Village, CA

Jean wants to get a Wyze Cam, but she can't control it without a phone. So what's a good budget mobile device to buy for it? Leo says that any sub $100 Android phone or tablet should do the trick. But she'll also need internet access with a wireless router or wireless access point to be able to access it from anything. Or she can use a microSD card in the camera itself.

How much cell phone storage do I need?

Google Photos

Episode 1503

Pete from Clinton Township, NJ

Pete wants to know if a 32GB smart phone is big enough for every day use. Leo says it should be, but he'll need to have a storage strategy for things like videos, photos, and even music. Leo recommends using Google Photos. He'll get unlimited high resolution storage, or 15GB of uncompressed storage for free. The unlimited high resolution is really great for everyday images. Leo says he can turn on automatic uploading via Wi-Fi in the app settings and then have the app delete the images from his phone.

Should I erase my phone and start over?

Samsung Galaxy S5

Episode 1502

Joel from Lompoc, CA

Joel has an older Samsung Galaxy S5 and it's just fine. But he isn't sure if he should wipe it and start over. Is that necessary like it is with a PC every once in awhile? Leo says that it's good housekeeping for a computer. It puts it back to the day it first came and gets rid of all the "cruft" he doesn't need. With a phone, it's a bigger challenge because of music, pictures, text messages, etc. Music and Pictures can be backed up to the cloud, or a PC, pretty easily. Text messages, though, is another challenge.

What's a good way to travel overseas with my phone?

Skyroam Solis

Episode 1500

Sarah from Los Angeles, CA

Sarah is traveling overseas and wants an international cell phone plan. Leo says that it depends on where she is going and for how long. A smartphone is very valuable for traveling overseas. Sarah will be in the Middle East, Israel, Syria, as well as some countries in Europe. She should check out prepaidwithData.wikia.com. She can unlock her phone and get a local SIM that will work in each country. The downside is, she'll have a different phone number.

Can I control a phone from my computer?

Episode 1500

Adam from Ontario, CA

Adam wants to know if he can control a mobile device from his computer. Leo says that Remote PC does not work in the opposite direction, unless the phone is physically connected. You could control another laptop from a laptop, or Desktop. But not a phone. So in the case of your phone being stolen, you have to get your carrier or phone manufacturer involved to brick it or wipe is remotely.