Mobile Phones

How can I get my iPhone to stop asking me to update to iOS 11?

Episode 1431

George from Victor, MT
Apple iPhone 7

George has an iPhone 7 and he keeps getting asked to update iOS 11. His wife doesn't want to upgrade due to battery life issues. Leo says that he has iOS 11 and it runs just fine. A certain percentage may run into problems, even 1/10th of 1% would still be thousands. That's just the nature of the business. George doesn't know how to stop the notifications of iOS 11 other than to just ignore it. Once he upgrades, he can't go back. That's why the conventional wisdom is to wait a few weeks on updates, because there will be patches coming out in short order.

iPhone X Faces Production Issues

Episode 1431

Apple iPhone X

The iPhone X is about to be available for preorder on October 27th, and Leo says that most users have been waiting for it, choosing not to upgrade to the iPhone 8. But Leo says that users who have the iPhone 6S or 7 may choose to merely not upgrade at all, since the performance boost really isn't that significant. The $1,000 price tag could also be giving users pause. Those who will be buying it are likely doing it as a status symbol, not for any measurable improvement. Meanwhile, analysts are speculating that sales of the iPhone may be hampered by available supply.

What happened to camcorders?

Episode 1429

Vinesh from Riverside, CA
Canon Vixia camcorder

Vinesh has noticed that nobody calls about camcorders anymore. Leo says that the show evolves as technology evolves. It used to be primarily about Windows issues. Then it transitioned to internet issues. Then just about any hardware imaginable including cameras, mobile phones and the like. So it evolves constantly because technology is constantly evolving. Now that camcorders are becoming less useful due to how good the cameras have gotten in mobile phones, we don't get those calls much.

Why doesn't my phone charge while I use Waze?

Episode 1429

Bill from Palm Springs, CA
Apple iPhone 8 and iPhone 8 Plus

Bill says that his phone doesn't charge while he's using Waze and is connected to USB for charging. Leo says that some chargers will divide dual USB port chargers, and as such, he won't be using all the charging capacity. Leo advises going with a single port charger and get the highest amperage model he can. That will give him enough juice to charge while he's using it. Leo recommends an Anker charger. Leo also recommends keeping his phone cool. An overheating phone won't charge.

Can I make an image backup of my mobile phone?

Episode 1429

Bob from Philadelphia, PA
Helium Backup

Bob has a dual SIM mobile phone with T-Mobile and he's having trouble going from one number to the other. He couldn't receive calls. He's tried to go to T-Mobile and has also done the factory reset and now he can get calls. But he's lost all his data. Can he get it back? Leo says the safest way to protect his data is to backup his data to his Google account. He can do this by going to "Backup and Reset" in settings. Then he could automatically restore it. This would save his settings, apps, and contacts, but it won't save his music or photos.

Google Announces Several New Products

Episode 1428

Google Home Mini

This week Google announced a ton of new products, including a new Google Home and a donut sized version of Google Home (called the Mini) that Leo says may be better than Amazon Echo. Though Leo says that Amazon has a huge lead, in the long run, Google may have the advantage. Meanwhile, Amazon did get a shot in the arm this week with the announcement that Sonos will partner with Amazon to bring connectivity of Sonos to the Amazon Echo. But that may be short-lived since Sonos plans to work with Google and Apple as well.

iPhone 8 — Is it a Necessary Upgrade?

Episode 1427

Apple iPhone 8 and 8 Plus

Leo got the iPhone 8 and says that if you have the iPhone 6S, you're really not missing all that much. Yes, it's faster, but not that much faster. It's like having a Ferrari, but you can't open it up. It's a fast phone, but not worth $1,000. Leo also says that according to sales figures, the iPhone 8 isn't really selling as well as the previous model. Are people waiting for the iPhone X on October 27th?