Mike used to use Word for DOS for writing screenplays, using stylesheets to handle formatting. Now he's trying to print his old files and he can't, even though he's loading it into Word for DOS. What can he do? Leo says that printing to DOS is fairly ancient. He can copy to LPT1 and print it, but it won't get him the results he wants. He may be able to import them into modern word. The Chatroom says he could try Microsoft Works as an intermediary, if he can find it.
Stan can't print from Word, but he can print from everything else. Leo says that it sounds a bad install with Word. The only real solution to that is to uninstall and reinstall Word. There is a repair utility that comes with Word, so he could try that. If that doesn't work, then reinstalling is his best bet.
From the chatroom, there is a link to troubleshoot printing problems in word at support.microsoft.com.
Brian has opened up word documents and find them to be completely blank. Leo says that's an indication of a corrupted file and could be a sign of a failing hard drive. Leo also suggests trying to use an open source editor like Open Office, which may be more forgiving.
Sarah took a class in Microsoft Word 2010 and she found it confusing. Leo says that Microsoft didn't want people "burrowing" and so they created a ribbon user interface to help people do more with a click. The guy who created the Word Ribbon is also responsible for the look of Windows 8, the most hated OS ever.
Susan's Word documents have become corrupted on her desktop. Leo says that there may be an issue with Office 2000 that's causing it. Leo thinks that she may have different versions of the same file and that when she saved it, one version got corrupted. She had copied and pasted from a PDF into Word, and could have caused an issue.
The consensus from the chatroom is that the file is in .docx format, and it's not supported by the version of Office that she's trying to open that with.