Microsoft

Should I run as standard user or administrator in Windows?

Episode 1132

Richard from Placentia, CA
administrator

Richard just bought a new Dell computer and he wants to know if he should change his settings from administrator to standard user. Leo says that a bad guy has the same level of permissions as he has. So if he's an admin, he's letting a bad guy potentially do whatever he wants. If he runs as a limited user, then they can't do anything that an administrator password is required for. He will need to authenticate with the admin password. That's what being just a standard user buys him -- an extra level of protection. Leo says that the kids should definitely be standard users.

How can I get my computer to stop crashing in Outlook?

Rob from Tarzana, CA

Episode 1131

Rob is having an issue with his computer hanging only while Microsoft Outlook is open. Outlook displays his Exchange and Gmail accounts. He's tried several things, including running Outlook in Safe Mode, disabling his antivirus, and turning off add-ons. Leo says to look at the connection as it syncs. He should try changing the polling times. It also goes through the messages and indexes them, but he started with empty PST files which dramatically changes the time it would take to index them.

How can I move my old documents to my new Mac?

Episode 1130

Earl from Lakeside, CA
Apple iMac

Earl has an old iMac and can't transfer his files to his new iMac. He wants to move the program from the old to the new, but he doesn't have any disks. Leo says that Microsoft Word for the Web, which is free, or Google Docs, would work great. He doesn't need new software. He can just backup his data with a USB key and then bring it to the new Mac and use Office for the Web or docs.google.com to open it.

How can I recover my Windows 7 administrator password?

Episode 1128

Kal from Erie, PA
Password

Kal took Leo's advice and created a second user account for his wife, so she wouldn't be using the administrator account for day to day use. But then he lost the administrator password. Leo says there are bootable discs that he can use to reset the password. Here's a support document from Microsoft that will help him reset the password. He can use another computer to create this disc.

What's the future of online gaming?

Episode 1126

Joshua from Nashville, TN
Microsoft

Joshua owns and operates Minecraft servers and he wants to know what the future has in store for online gaming. Leo says that since Microsoft bought Minecraft, it's possible that Microsoft could require Minecraft be run from Azure. But Leo doesn't think there's much cause to worry because the Minecraft culture is very independent. Gamers won't really feel Microsoft's presence in Minecraft for at least a year, but there's not much cause for concern. Since online gaming is social by nature, the future is bright.

What's the best office suite for editing documents online?

Episode 1123

Mitan from Belgrade, Serbia
Microsoft OneDrive

Mitan has a bunch of technical documents and he wants to edit them. Leo says that Microsoft Office Online (formerly Office 365) is the best option. Microsoft is pushing everyone to move their data to the cloud, and Office 365 is in the cloud. There may be some advanced features that aren't available, but it's likely that it'll work for Mitan. He can then store the documents at Microsoft OneDrive.

Access Your Files Anywhere Using Microsoft OneDrive

Syncing files between multiple computers in different locations has been a difficult task. Syncing software will often end up creating duplicates of files because it can't determine which file should take precedence over the others. It also might not delete files in other locations if you delete them in one place, and therefore it isn't "true sync." This is why the concept of the "cloud" took over, and it has solved many of these file dilemmas.