Michael has an older MacBook Pro and he's looking to get a new MacBook Air for DJing. Would it be sufficient? Leo says that MacBook Air with 4GB RAM should work just fine. But doubling up on the RAM certainly wouldn't hurt. Audio isn't that big of a power draw. The 13" MacBook Pro is a great option too, as it's thin, light, and has a gorgeous screen.
There are accessibility features built into the Mac that make it easier to see things on screen. One of those settings is called "Zoom," and it lets you magnify the part of the screen that you need bigger. This can be done system-wide, meaning you can zoom in and out no matter what application you're currently running.
Mike has a Kindle app on his Mac, but it won't open. Leo says to just delete it and install a new one. In his app folder, there will be a file called "Kindle." He can just drag it to the trash. Then he can download and install it again. He may also drag the icon off the dock to get rid of that as well.
Charlotte needs to find laptops for each of her twin granddaughters to use in high school. She uses Macs, but they can't afford that. She's doing a ton of research, but she's having trouble figuring out what to do. Leo recommends a Google Chromebook for school work. They're very inexpensive, and they don't get viruses. And if one gets lost or damaged, it won't be the end of the world.
Rick is having trouble getting his iCloud Drive to sync. It just keeps searching. Leo says that Apple historically has had issues with its network and with sync, and nobody really knows why. That's a good reason to not only rely on it for backup. That's why Leo has third party solutions like the File Transporter.
Mike called to ask Leo if he should put any money into his five year old MacBook or just upgrade. Leo says that it's high time to upgrade to a new Mac since he's going to want to move forward with Yosemite. If he can afford a new one, that's the best option. The connectors of a laptop can start going out after that time.
Patrick needs to get his wife a new laptop. He's thinking of switching to a Mac. Leo says it depends on if she needs Windows for some of her school work. If not, then Macs are ideal because of their security, especially when surfing the web.
Patrick should know that MacBook Airs do not have Retina screens. MacBook Pros are a better choice generally. The MacBook Air 13 is the best for battery life, though. He should get the largest hard drive and most memory he can. Have her look at the screen to decide which one is best for her.
If you're experiencing a dramatic slowdown on your Mac or PC, you may be able to track down the culprit by using a process monitor. This will show you all of the programs and processes currently running on the computer, and how much of your system resources those processes are taking up. If you close out of all programs and still see a process taking up nearly 100% of the system resources, you'll know what's causing the issue. Then you can Google the name of that process and find out how to get it under control.
Tamara is frustrated because iHeartRadio has stopped working on one laptop while it works fine on another. It works on 10.5.8, but not on 10.9.5. What gives? She talked to AppleCare and they've said that something is broken in the most recent version of Apple Safari. Leo advises using Chrome because iHeartRadio uses Flash.
Walter wants to know if his Mac is covered under the recall. Leo says if he runs Mavericks or Yosemite, he can go into "About this Mac" and look at the last tab. It will search his serial number and tell him if his Mac is qualified under the current recall for video issues. Leo also thinks his issue could be a bad ribbon cable or screen. If that's the case, then repairs need to be made. But check for the recall first.