Mac

Why doesn't my iPhone sync with my Mac?

Jay from Chicago, IL

Episode 1317

Jay has backed up his iPhone and has installed the iOS 10 Beta. But he's having issues with iCloud backup now in his iPad and Mac. Also the universal clipboard. What gives? Leo says that a Beta version will always have some things that don't work. Leo suggests restarting everything to see if they sync back together. You also want to make sure everything is updated to the latest version. Being on the same WiFi network also helps. One user says you have to have bluetooth turned on as well. It could be that it uses Bluetooth to sync.

Why can't I get Skype to work on my Mac?

Tony from Buffalo, NY

Episode 1308

Tony is having issues with Skype and his Mac. Leo says that he can delete Skype, redownload, and reinstall it. That's how Chris Marquardt got it to work. Microsoft is making serious changes to it, though. The chatroom says that there's a Tech Note in Skype support that says to be sure the OS is up to date, along with Quicktime. Leo says to just delete it and redownload and install it. It's probably a localized issue.

How can I automate a TV playlist?

Abraham from San Diego, CA

Episode 1290

Abraham wants to create a commercial playlist for a local TV station at his church. TWiT uses Playbox to do this. He can also just use Automator on the Mac with AppleScript.

Automator is widely used in the Mac community and can make automated scripts without a lot of programming knowledge. It's all drag and drop and easy to create a playlist. He can do it by timing, sequence etc. Abraham should check out Automator.us for tips.

Does repairing permissions on a Mac really work?

Episode 1279

Tim from Melrose, CA
Apple MacBook Pro

Tim has a Mac and every once in awhile he has to run Disk Utility to repair permissions when it runs a little crazy. But it happens quite often. Leo sometimes thinks it's "voodoo" to have to run it, but repairing disk permissions is usually the best thing to do when the Mac starts to act up. What it usually reflects is that the metadata can get corrupted, preventing the computer to write to it. Repairing the permissions fixes that.

Why can't I install Windows 10 on my Mac?

Episode 1272

Mike from Louisville, KY
Windows 10 Start Menu

Mike is trying to use Windows 10 on his iMac with a Fusion drive and it won't take. Leo says that the Fusion drive causes issues with Windows 10. The key is to get the drivers from Apple. Mike tried those and they wouldn't load. Leo says that points to either a bad ISO download or a bad driver download. He should start over. Download the ISO and the drivers again and see if his luck improves. He'll also need the 64 bit version of Windows 10 to run in Boot Camp, and his Mac needs to be a late 2012 or newer.

Why is my Mac running so slow online?

Richard from West LA, CA

Episode 1271

Richard has a friend who's Mac is running slower. Is that because her machine is getting older? Leo says maybe, but it may also be that her hard drive is getting less reliable. As the hard drive gets older, it starts to have to work harder to process data. It begins to cache data more. So replacing the hard drive, especially with an Solid State Drive, can make a world of difference in speed. Updating your OS can also help, though if it's too old, you may not upgrade to the latest (El Capitan). Leo says there's a few easy things to do like resetting your browser and clearing the cache.

Can I upgrade to OS X El Capitan on my Mac?

Episode 1270

Ronnie from West Hollywood, CA
Mac OS X El Capitan

Ronnie has an iMac that runs OS X Lion and he's stuck with it, according to a salesman at Apple. They said it won't run El Capitan. Leo says that the retail guy is wrong! Apple offers a free upgrade for Lion. What he may be talking about is that if he erases the hard drive, he can install the OS over the air by downloading and installing. In that case, it will download the OS that came with the Mac. But then he could upgrade for free. A ten year old Mac can upgrade to El Capitan.