Luis has a second generation Mac Mini and the hard drive crashed. The repair techs want to charge him $350 to replace it. Leo says that's nuts, and he can do it it himself. Macs require special tools to open it up, though, because they use friction to keep things together.
Dave feels like his computer is possessed. After awhile, it just goes crazy on him. It's an old Mac and runs OS X Lion. Leo says that the problem may be a messed up keyboard or mouse. A 10 year old mac is long past the time to get a new one and there's new refreshed Macs coming next month. He can also get a refurbished one from Apple and save a few hundred bucks.
Tim updated to Windows 10 and now he can't get online wirelessly. Leo says Tim's Asus uses the Broadcom driver. It's the ASUS T100 driver package and he can get it at asus.com. Then all he'll need to do is install it via thumb drive. He can even do it on a Mac. Then he can install the drivers to his Asus from the thumb drive. He should just make sure the thumb drive is formatted to FAT32.
Brian has the iPad Pro. He is now all Apple and his boss has made him the expert for all things Mac. Leo says that Apple has quite a bit of information online. iTunesU is a great place to start and it's free. He should also look at MacPorts or HomeBrew. Since Brian is a Linux guy, and under the hood OS X is essentially BSD, he'll be right at home.
Jay has backed up his iPhone and installed the iOS 10 Beta. He's having issues with iCloud sync with his iPad and Mac, along with the universal clipboard. Leo says that a beta version will always have some things that don't work. Leo suggests restarting everything to see if they sync back together. He also should make sure everything is updated to the latest version. Being on the same Wi-Fi network also helps.
Tony is having issues with Skype and his Mac. Leo says that he can delete Skype, redownload, and reinstall it. That's how Chris Marquardt got it to work. Microsoft is making serious changes to it, though. The chatroom says that there's a Tech Note in Skype support that says to be sure the OS is up to date, along with Quicktime. Leo says to just delete it and redownload and install it. It's probably a localized issue.
Tanner is into racing and although he has Verizon at home, he still can't get the live racing feed unless he's a mobile subscriber. They want customers to double dip and because they have deals with other broadcasters, they can't just let them have it all with a FIOS subscription.
Abraham wants to create a commercial playlist for a local TV station at his church. TWiT uses Playbox to do this. He can also just use Automator on the Mac with AppleScript.
Automator is widely used in the Mac community and can make automated scripts without a lot of programming knowledge. It's all drag and drop and easy to create a playlist. He can do it by timing, sequence etc. Abraham should check out Automator.us for tips.
Donovan recently received an iMac from 2006 and just got it upgraded to OS X Lion. He would like to mirror his MacBook Pro so he doesn't have to pull it out all the time. Donovan should check out EveryMac.com and it will tell him the most recent version of the OS that his Mac will support. But OS X uses VNC to do it.
Tim has a Mac and every once in awhile he has to run Disk Utility to repair permissions when it runs a little crazy. But it happens quite often. Leo sometimes thinks it's "voodoo" to have to run it, but repairing disk permissions is usually the best thing to do when the Mac starts to act up. What it usually reflects is that the metadata can get corrupted, preventing the computer to write to it. Repairing the permissions fixes that.