Apple's latest operating system, Mac OS 10.11 "El Capitan" is now available. With any new operating system, if you rely on your computer for work, it's always best to wait to ensure that it will work for everything you need. A good rule of thumb is to wait until the second update after the release.
Michael wants to add a few additional monitors to his Mac Pro but the HDMI connectors aren't working. Leo says it's odd that the HDMI can't be used in conjunction with the Thunderbolt connector, but that could be. He should check out this tech note from Apple.
Jay's Mac Mini is starting to crash every 4 hours. What can he do? Leo suspects overheating. It's pretty small, and they do get pretty hot. He could try opening it up, but he'll need a "spudger" to do that. He should probably take it in and talk to a genius.
Matthew wants to transfer old files from his old computer to his new computer. Leo says that Matthew can use an ethernet cable, Firewire or even Thunderbolt and put the old computer into "target disk mode." This will treat his old Mac as a hard drive that will mount on the new Mac. Then it's just a simple drag and drop of his files.
Jenny's granddaughter needs a new computer because hers is about 7 years old. Leo says before she looks to buy a new computer, she could try reinstalling the operating system. It's probably free for her and it would make her computer faster. But at the end of the day, it sounds like her granddaughter wants a new computer. Leo believes that Apple is going to announce new laptops in October, so if she can wait, it'll be worth waiting for. Apple doesn't really raise prices with new computers, they just improve performance.
Jay's Mac Mini keeps hibernating on him. Leo says that there's a great app called Caffeine that will keep the Mac Mini from sleeping. It's free. But Leo also recommends updating his OS in order to fix the flaw that causes that. Hot Corners will also help.
Pat is a watercolor artist, and is wondering what computer, printer, and DVD player she should get. Leo suggests getting something that would allow her to draw into the computer, though. For that, Leo would recommend the Microsoft Surface tablet, even though Pat has always had a Mac. He recommends that because of the stylus and the touch screen of it. To do a similar thing with a Mac, Pat would need to spend more to get a Wacom Cintiq, which is very expensive.
Pat has four macs in various locations and wants to know if they will all be synced with iCloud like DropBox does. Leo says yes and no. It will sync, but not via a folder. The key is all the same Macs running the same shared Apple ID. Can she go work on different macs simultaneously? Leo says that could be problematic. To do team operations, a good third party app is GitHub.
Cynthia plugged her iPhone into her laptop and when she did, it shut down her Mac. She was told that it could do that with a third party USB cable. Leo says it's not likely a compatibility issue, but it could be a short in the cable. What about a message that says "battery needs service?" Leo says that's more likely the issue as batteries do stop charging after about 500 recharge cycles. So Leo believes the shut down was coincidental. Getting a new battery should solve that problem.
Michael has an older MacBook Pro and he's looking to get a new MacBook Air for DJing. Would it be sufficient? Leo says that MacBook Air with 4GB RAM should work just fine. But doubling up on the RAM certainly wouldn't hurt. Audio isn't that big of a power draw. The 13" MacBook Pro is a great option too, as it's thin, light, and has a gorgeous screen.