Mac

What's the fastest drive I can get for my MacBook Pro?

Brian from Fairview, TN

Episode 1463

Brian wants to upgrade his MacBook Pro RAID drive and wants the fastest drive possible. Leo says that a Thunderbolt 3 external drive would be the fastest you can get for it. Leo recommends the Envoy Pro EX from OWC. It's also bus powered. But a 6TB drive is over $1,000. So it's not cheap. And you want to be sure you get fast drive that can handle it. Otherwise you're paying for speed you're not getting.

What the best way to migrate my data from Windows to Mac?

Episode 1452

Scott from Orange County
MacBook Air

Scott has a Windows 7 laptop and he's tired of dealing with all its problems. As a result, he got a MacBook Air for Christmas. How does he transfer all his data from the Windows laptop to the MacBook? The Migration wizard didn't really work for him.

Leo says to bypass all of that and just move it over manually. It's the best way to do it. He should just plug in an external drive, formatted for Windows. Then drag and drop his "My Photos" folder over. Then he can connect it to his Mac, open Apple Photos, and import them.

Why am I having problems booting into my Mac?

Episode 1429

Terry from Amarillo, TX
Apple iMac

Terry is having problems booting up his Mac unless it's in safe mode. Leo says that it sounds like there's a corrupted kernel that is clobbering everything. He recommends backing up his data, wiping the drive and then reinstalling the OS and programs. The Mac makes it easy to do, too. If he bought his programs in the Mac App Store, he can just install all the apps he owns. Terry shouldn't install anything he doesn't need. It's better to just install as he goes. It's also an indication that his hard drive may be going bad, so it may be time to get a new drive.

What happened to my hard drive?

Episode 1423

Danny from New Jersey
Disk Warrior

Danny left his laptop on while flying and when he went to open the laptop, the drive disappeared and he doesn't know what happened. Leo says it sounds like the drive had been jostled to the point that the computer couldn't read it. It could still be connected, though. It's likely that the disk catalog was damaged or corrupted. He could run disk utility, but Leo isn't all that confident that it will work for him. Drive Rescue could perhaps fix the problem. Disk Warrior is another.

Why doesn't text in Word work properly via remote desktop?

Episode 1421

David from Pleasanton, CA
https://www.microsoft.com/en-us/store/d/word-2016/cfq7ttc0k5d7

David can't highlight text in Excel or Word when he's in remote desktop with his Mac to his 64-bit Windows PC. Leo says that there may be an issue with the functions in remote desktop and he can verify that by trying with another PC. The Mac isn't using any resources, it's just a window. So there's something wrong with the 64-bit Windows PC that David's trying to access. Leo says that there's possibly bad rendering going on with Windows Remote Desktop. Alternatively, install Office for the Mac.

How can I get details on the signal strength of my wireless network?

Episode 1411

Keith from Phoenix, AZ
WiFi Explorer

Keith wants to know how strong his WiFi network is. Leo recommends WiFi Analyzer. For the Mac, there's WiFi Explorer. It will give him a line graph with signal strength according to channel. It's $20.

He can find other WiFi analyzer apps at netspotapp.com. It may be that all he needs to do is reset his WiFi settings.

Can I repair my TV?

Episode 1407

Sheila from Ontario, CA
Samsung HD TV

Sheila's TV died right after her warranty went out. They wanted several hundred dollars just to diagnose it. She can't even have a local place do it because they've gone out of business due to not getting any parts. Leo says the trend is now to make it albeit impossible to repair products, and there's a Right to Repair movement in many states to make repairability the law. But the sad fact is, in most cases a TV just isn't repairable or worth the money to fix. She'll be better off just getting a new one. However, Sheila's Samsung may be subject to recall.

Take Screenshots in Windows and Mac

Taking screenshots used to be something that would require a third party program. This was especially true if you wanted more sophisticated capabilities, like the ability to annotate screenshots. While there are still third party programs for doing this, many of these features have been integrated right into the Windows and Mac operating system. Here's how to make use of the screenshot features in Windows and Mac.