Steve recently installed Norton AntiVirus off his Windows Vista machine, and now he's having all sorts of trouble. Now he gets a master boot record error. Leo says that's the file that starts up the computer and it's damaged. And there's also a other problems Steve is dealing with. This is why Leo hates Norton. Norton can quarantine system files and that messes up the entire works. You also probably didn't uninstall all of Norton, either. At this stage, you need to just bite the bullet and reinstall Windows. And do it with Windows 10 while you're at it. Another option is to use Linux.
David has an old PC and he needs to get Windows XP for it. Can he still buy it? Leo says not in regular stores. He could find it on eBay, but he would need to make sure it's an official copy of XP. He'll have to be sure it has a hologram on it, serial number, etc.
Joe has an old Vista computer that he uses mostly for syncing an old Windows Phone PDA. Joe would like to take that laptop and put Linux on it with an SSD. Leo says that Linux is a good idea, but that Vista laptop is probably not fast enough to get any great benefit from an SSD. But he should definitely install Linux on it. Leo likes XUbuntu and LUbuntu, which is designed to run on the older hardware.
Charles is thinking of getting a computer with Linux. Should he buy one? Leo says that Dell does offer computers with Linux under Project Sputnik. So if he needs a new computer, that's the way to go. He doesn't have to buy one, though. He can install Ubuntu on an older computer for free. XUbuntu and Lubuntu are designed for older, slower hardware.
Fernando can't download Windows XP Service Pack 3. Leo says that's because they've stopped supporting XP. Can he get it elsewhere? Leo says not to go anywhere but Microsoft to get updates. It's just not safe, especially from Softonic. They usually add stuff that will install other things he doesn't want. But really, he's no less secure without it if he just follows the following guidelines:
Jay is trying to install Linux on an old laptop and it just won't install. He's trying to use Lubuntu. Leo says Jay is going to want to use Ubuntu's Package Manager for the installer and Chromium is the default browser. It could be an issue with the library. He should check with Chromium to see if the browser is having issues with it. He may need to go find the missing library and install it. This is why Linux is a third party OS, and not mainstream. It's so open source that he has to support himself on it.