John is finding that when he goes to a website, he gets an additional window open with an advertisement. Leo says that's called a browser hijack and it's usually caused by an extension he doesn't recognize. John should look in his browser settings and extensions, and then see if there's anything in there he doesn't recognize. Chances are, there is.
Ron does some things online where his wife and he have separate passwords, and some where they share passwords. Is there a password manager for that? Leo says that it's called shared passwords and almost every password manager supports that. Basically, you send an invite and share it over as long as they are using the same password manager. LastPass has a Family Password manager. One Password is also a good one.
Bob has all his passwords inputted in a spreadsheet. Is that secure? Leo says if it works for him, that's one step better than just using the same password over and over. But if someone gets ahold of that file, they have the keys to his kingdom. That's why using LastPass, which generates complicated and secure passwords is a good idea. Bob agrees, but he doesn't know how to use it to change his passwords. Leo says if he goes to LastPass's help desk, they describe step by step how to do it.
Should he use LastPass on his phone? Does he need the app? Leo says that the app is just a convenience, but it's not really necessary. Android will autofill apps with LastPass, iOS not so much.
Manny also wants to know if Sonos will adopt Dolby Atmos at Home as a standard. Leo says they haven't. Atmos has that upward firing speaker design for the home, but so far, Sonos hasn't adopted it.
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Brad wants to know how to recover his brother's Facebook account without using his email. Leo says that there's an extreme account recovery system that involves sending a picture, and then Facebook will reset it. Here's how to recover his account on Facebook.
Rich is having trouble entering his password on his cellphone screen due to his Parkinson's disease. Leo says that there are plenty of accessibility options including the swiping keyboard. It would let him draw a line from key to key. It may be easier to do that than tapping the keyboard. Leo recommends using the Google Keyboard, GBoard.
Joseph is planning to get rid of McAfee and go with Microsoft's Defender. He needs a password vault to replace what he uses in McAfee. Suggestions? Leo says he uses LastPass. It's very responsive, and its security focus is solid. It's who Leo trusts. But there's also 1Password. Both are highly recommended by Leo.
For years, Leo has advocated using the password vault Last Pass to guard your passwords. But this week, Last Pass got bought by Log Me In, which Leo says doesn't have the best track record regarding software security. There are other options out there, so Leo isn't backing off the need for a good Password vault. But whether it will be Last Pass? Only time will tell. Meanwhile, Leo is using KeePass.
Word is that Log Me In bought Last Pass and Leo says that it casts some doubt on whether Last Pass will be able to remain the password vault he trusts. Only time will tell.
Carl wants to know how Secure Safe works for password protection. Leo says they use a key that only he has, and it backs that up with second factor authentication. So only he has access to his encrypted data. Not even SecureSafe can unencrypt it, and that's exactly what Carl will want. He can store 15 passwords for free. But Leo says they check all the right boxes, so it should be OK. Leo typically recommends LastPass, which has also been vetted by security expert Steve Gibson.