laptops

Why can't I update Windows 10?

Episode 1364

Chuck from Neenah, WI
Windows 10 Anniversary Update

Chuck can't get the Windows Anniversary update because his old Samsung laptop may not be compatible with it. Leo says that's shocking. If his laptop has Windows 10 on it, then it should work with the Anniversary Update. Can he turn off Windows update? The problem is that he can't turn off the updates in Windows 10, he can only delay it. This is a unique case for Microsoft support.

Can I modify a Chromebook to use Windows or Linux?

Episode 1364

Joe from San Dimas, CA
Samsung Chromebook Plus

Joe wants to know why he can't modify a Chromebook to download other software to it. Leo says he can modify a Chromebook and put Linux or Windows on it, but he'll lose a ton of security.

Joe will have to disable the Secure Boot feature. Then he can put a Linux shell called Crouton on it. Leo's done it before. He may also have to modify the firmware by putting it in Developer Mode. But he may not be able to boot it up. If that happens, he can always Powerwash it to get back to where he started.

What should I get for my first computer?

Episode 1351

Shirley from North Hollywood, CA
iPad Pro

Shirley is retired and is looking for a computer. Leo says that a Chromebook is probably the best option for Shirley, and she'll need an internet connection. Shirley could also get a Chromebook with LTE.

Another option is a tablet like an iPad or Samsung Galaxy Tab. She shouldn't get a cheap one, though. Leo advises getting one with LTE so that she doesn't have to rely on Wi-Fi. T-Mobile is a good option. Leo also advises a deal of $25 with unlimited data from them when she buys the tablet up front. That's a good deal.

What should I get for my first computer?

Episode 1345

Shirley from North Hollywood, CA
Apple iPad Pro

Shirley is retired and is looking for a computer. Leo says that a Chromebook is probably the best option for Shirley, and she'll need an internet connection. Shirley could also get a Chromebook with LTE.

Another option is a tablet like an iPad or Samsung Galaxy Tab. She shouldn't get a cheap one, though. Leo advises getting one with LTE so that she doesn't have to rely on Wi-Fi. T-Mobile is a good option. Leo also advises a deal of $25 with unlimited data from them when she buys the tablet up front. That's a good deal.

Should I buy a Lenovo laptop?

Episode 1344

Dave from Escondido, CA
Google Pixel

Dave has been Christmas shopping online and he found a great deal on a laptop with 16GB of RAM and dual drives with an SSD and a spinning drive. Leo says it's similar to the Mac Fusion drive, where it has the performance of an SSD and the storage space of a spinning drive. Dave is worried that Lenovo has put malware on it, though. Leo says that it was the Superfish adware, and Lenovo got caught doing that -- twice. They have since learned their lesson. Leo likes the Ideapad and at $749, it's a great deal.