laptops

Can a Chromebook run Java?

Lynette from California

Episode 980

Lynette watched all of the speeches at Google I/O this week. And she thought all the talk of the Google environment was interesting. She was thinking about getting a Chromebook but doesn't know if it'll run Java because she loves playing games online. Leo says you have to hack the Chromebook to get Java on it, and Leo doesn't advise that. Just get a real computer.

Why does my computer shut down while playing games?

Norm from Upland, CA

Episode 973

David's laptop shuts down while he's playing Call of Duty. Leo says that's a protective measure. If the laptop gets too hot, it will shut down by design. The best thing he can do is make sure the laptop has free flowing air all around it so it can cool itself. Make sure that dust isn't blocking the airflow slots. Look to see if the laptop's fans are working properly. It could also be the thermal paste has been misapplied to the processor. It may be worth bringing in to get looked at.

What should I look for when buying a laptop?

Episode 970

Charlene from Westchester, NY
Acer Aspire S7 Ultrabook

Charlene would like to get a new laptop that has a large screen. Leo says that will impact her mobility, but if Charlene is looking for a desktop replacement, then it may make more sense to have a larger screen and more power.

Should I get a solid state drive?
Leo says that SSD drives start up faster, run faster, and he doesn't get a computer anymore without them. She should get either a 128GB or 256GB SSD drive.

Why does my laptop shut down after gaming for awhile?

Chris from Virginia

Episode 959

Chris is a gamer and his laptop computer is shutting down after awhile. Leo says that's likely an overheating problem, which is causing the computer to shut down to protect it. The best thing to do is to make sure the laptop has proper airflow, or maybe have a fan underneath it. He could send it to a technician to clean it out as well.

Why does my brand new computer keep crashing?

Judy from California

Episode 958

Judy bought a Windows 8 computer recently, and is having problems with it. Leo says to try and do a system restore - but make sure to backup the data so it isn't lost. If the problems go away after she does, then it was a software issue. If the hard drive continues to crash, then there's a hardware issue and it needs to be returned. As for the hard drive structure getting messed up, it could be a failing hard drive, which can happen at an early stage. She should take it back and ask for a replacement as Leo doesn't think this sounds like something she could have done to cause it.