Chris is a grad student and is looking to replace his desktop with an iPad. Leo says it can be done, but he wouldn't. He likes to be able to open multiple windows for research while having a window for Word to write with. He wouldn't want to write a paper on an ipad since it's pretty much sandboxed.
Heather's preschool and buy a bulk deal on computers and she wants to know what's best. Leo says that Google's Chromebook may be the best option. All it has is a browser, and you use extensions that are online. But if you have dedicated software, then that's not going to work. What brand computers? HP, Dell or Apple? Leo says that Apple is a better choice because there's no real issue with security and you can actually run Windows on it if you need to. But they're twice as expensive as a garden variety Windows machine. Still, it's a better option.
Wendy is considering getting a computer for her Mom. Leo says that computers are too complicated for most people, especially seniors. He recommends an iPad. It's a lot easier, and you can use SIRI to open apps, dictate email, and surf the net. And there's a 12.9" iPad rumored to be coming next month. Leo also says that Wendy will have to get one with LTE and that will be an additional monthly cost.
Scott travels a lot and he needs to connect to work a lot. So he's looking for a good laptop that he can remotely connect in. And what should he use to do so? Leo says that services like GoToMyPC and LogMeIn work with https secure logins, and that's a good solution, but they are costly. VPNs work really well because they essentially burrow a hole directly to your network that others can't get into.
Jane wants to know if she should fix her old computer or buy a new one. Leo says that every computer is fixable, but is it worth spending the money to do so? Leo says that often repair men charge a fee to evaluate the computer because more than likely the person will decide not to fix it, and that's the only money they're going to see.
Jane says her computer has been overheating. Leo says that's a typical problem and could indicate the computer will die soon, so it's a good idea to keep her data backed up. She should make two copies and keep one off site.
Tina is a software instructor and her Dell Laptop is dying. So she bought an Asus 10" laptop and now her Asus is being recalled. She's returning that and now she's got no backup laptop to do her job. She's looking for something small that she can use.
Leo says that an ultrabook is ideal for Tina. It's thin and light, and has a decent sized 13" screen. It's also great on battery life. Tina's budget is $500, so Leo advises Lenovo's business class laptops.
Tim wants to know if the Microsoft Surface Pro 3 tablet is worth the money. Leo says he's not a fan of Windows 8.1, but if he needs a lightweight Windows laptop that can become a tablet, the Surface Pro 3 is a nice alternative with a gorgeous screen. It's very light and portable. The keyboard is nominal, not great. But all in all, it's a good choice if you need a Windows option.
Mackenzie took Leo's advice and got a Lenovo Carbon X1. But the native resolution on a hi-def display doesn't scale properly and text is extremely small. Leo says that Apple's retina display has solved it by using half resolution that will double when doing photo and video. But since Mackenzie is using a Windows laptop, he'll have to deal with the lower 1080p resolution.
Jeff's laptop is over 10 years old and he's ready to finally get rid of it. But there's so many choices for replacing it. Leo says it's important to think about anything out of the ordinary or unusual he'd want to do with it. If he has a specific software package that requires a certain operating system, that could help make the decision. Should he get Windows 7? Leo says that some machines come with Windows 7, including some from Dell. But Windows 8.1 is the current version and even though people hate it, it's the OS moving forward.
Gehrensen is going to college and is thinking about what portable computer to take to school. He's thinking about a tablet. Leo suggests going to the school bookstore or ask some professors what they recommend. The bookstores will often give student deals. Some professors don't like students typing on laptops during classes, and a tablet wouldn't make noise. It's not as easy to type on, however.