Greg's 08 MacBook Pro makes a strange noise coming. Now it even autotypes all by itself! Leo says it sounds like a stuck key. He should go through all the keys just to see if one of the keys is sticking a bit. It's common as keyboards get dirty.
Larry is a firefighter and they use a mobile computer GPS utility running Windows. But there's some Panasonic Toughbook laptops that he can't get to work. Leo says that there's a video on how to install it here (YouTube)
The chatroom suggests cloning the hard drives on the ones that do work and then manually inputting the proper activation code. If it works, then he'll know it's a software issue. If it doesn't, then it's a hardware issue.
Tim wants to know if a Chromebook is a good option for general purpose computing. Leo says absolutely. The Chromebook is great because it runs on a simple browser without any other operating system or application required. With Google's services like Google Drive, Mail, Contacts, Photos, etc, he can do just about anything. They're very secure and reliable as well.
Chuck's wife has a Windows 10 computer that keeps going into airplane mode. He has to go to a restore point just to get it connected. Leo says that there is an airplane mode key -- F2 or the Print Screen key -- and if he accidently hits it, it will put his laptop into airplane more.
Joe used to run the mobile division of IBM. He lead the charge to develop the Butterfly keyboard, which opened up the keyboard to be a full sized keyboard and then close back up when you closed the laptop. It was pretty slick and became the highest selling product in IBM history. But it was really expensive and eventually dropped from sight.
Richard has a Dell computer and he upgraded to Windows 10. It didn't work too well, though. It turned out that Dell doesn't support Windows 10 on his computer even though it qualifies. He downgraded back to Windows 7. Leo says that there's some hardware on the laptop that they think doesn't have a Windows 10 driver. But if Microsoft says it's ok, it should be ok. Leo recommends trying it again. Leo says that Microsoft is out of control in trying to get people to upgrade to Windows 10, though. They've even added it to the recommended updates portion of Windows update.
Barry bought a Microsoft Surface Pro 4. Leo says to update it right away if he hasn't. It solves a lot of problems. Barry did that, but his battery life is terrible. He's determined that it's Skype and it keeps trying to connect. Leo says to be sure to get the firmware update. That will improve power management.
Bruce does a lot of writing and traveling, and he's wondering if a Chromebook is a good option or should he bite the bullet and get a Surface Pro. Leo says that if you don't really need all that functionality, a Surface may be overkill. The Chromebook, by contrast is ideal for what Bruce does. It's secure, You backup your data to the cloud, and it's ideal for VPNs, which is what Bruce needs.
Chris wants to know if he can replace the processor in his laptop. Leo says no. It's soldered in. Laptops aren't designed to be upgraded.
Anthony wants to increase the RAM in his laptop. Leo says that he can do that with a special SO DIMM RAM, but he'll need to find out if he can. He can go to iFixit and look it up with their online manuals. Once done, he can go to either Kingston.com or Crucial.com and use the RAM picker to find out what RAM he'll need for it.