Craig wants a tablet with a keyboard that he can use as a computer or a tablet. Leo says that Acer has great convertibles, and the screen is fully hinged to go all the way around. It's a great bargain. Dell makes some rugged ones, like the Dell ATG. They're more expensive because they're designed to take a beating. But if he's on a budget, Acer is the way to go.
Jack has a daughter at UC Santa Cruz studying Bio Engineering. He wants to get her a new laptop. Leo says to call the university and talk to the office about recommendations. They should also call the Bio Engineering department. The student store will also have a student discount.
The MacBook Pro is a good choice. An i5 will be OK, but the i7 will be better for what she does and will future proof it for the next four years. It has 16GB of RAM. A 13" would be ideal for a student, though, too. It has 512GB storage, and they can always get an external drive if she needs more.
Leo says that he's been using the new MacBook Pro for a week with Apple's firmware fix to solve the thermal throttling issue of its i9 processor during heavy use applications. Leo says it's now mighty fast and is running as it should. The problem as a simple missing piece of code called a digital key. Now everything is as it should be and the internet needs to stop piling on the new MacBook Pro.
Apple announced a 13" and 15" refresh of the MacBook Pro, starting at $1799 and $2399. Leo says that all the Macs released in the last few years have been aimed at professionals, and he believes that the consumer grade Mac is on the way out. Apple really wants consumers to buy iPads, rather than laptops of iMacs. So in the near future, you may have to pay thousands to get that MacBook or iMac. You can get them with an i9 processor and up to 4TB hard drive. So expect to pay around $7,000 to be able to edit your film on your laptop.
Brett needs to connect his laptop to his phone and use it as a hotspot. Leo says that the iPhone does have a hotspot mode, but some carriers will want to charge him for the privilege. He can enable it in the phone's cellular settings. Then he can connect his laptop to his phone via Wi-Fi. This will be impacting his data plan though, so he should keep that in mind. But if his connection keeps dropping, that sounds like an issue with the laptop.
Sue took Leo's advice and bought a Lenovo Chromebook. But she's having difficulty adapting to it. She doesn't know where anything is. Leo says that's because everything is in the cloud. It also asks for her password all the time and she's tired of entering it. Leo says that can be frustrating, but it's vital to protect her data in the Cloud. In the settings, there is a feature that would enable her to turn on a PIN, which would let her log in with a simple 4-7 digit code. She'll have to enter her Google password from time to time yet, but the PIN is a good way around this issue.
Bruce does both Mac and PC work, and he's looking for a laptop that can handle both well. Should he buy a PC centric computer that can run a Mac virtually? Or the other way around? Leo says that there is no way to run macOS on anything but a Mac, especially not virtually. He could do a hackintosh, but not on a laptop. So Leo says go the other way, and get a MacBook Pro running Windows in Boot Camp.
Greg's laptop is caught in a reboot loop. What can he do? Leo suspects that Greg's hard drive is failing, causing the laptop to stall during boot up. Leo says he can use SpinRite by GRC to move the data off bad sectors and mark them to avoid in the future. But the software is expensive and hard drives are cheap. If he needs to get his data, though, it's worth trying. Leo recommends that Greg buy a new drive, and he should get an SSD while he's at it.
Mark has an HP laptop for a backup when his other PC is busy. The internal speakers are not working now, but USB headphones work. What can he do? Leo says that if he can hear sound through the headphones, that means his sound card driver is working. And he can't really replace the hardware anyway because it's soldered to the motherboard. The miniJack, however, doesn't work. Leo says that points to the headphone jack being broken. If he's handy with a soldering iron, he could fix it. But that also doesn't solve the speaker problem.