Kimberly broke the screen on her high-end Dell, and the fix for it is about $490. Leo says that is an expensive price. Kim could just hook an external screen to it and use it as a desktop. She could also hook it up to a TV screen if she was traveling. It seems like a lot of money just to fix a screen. Leo says a third party laptop repair could save Kim some money. Dell is definitely over charging her.
Rene is interested in the Samsung Chromebook, but is wondering what Leo thinks of it. Leo says that they're pretty good, but there's little in the way of software or storage. All work lives in the cloud. The browser is the Chrome OS and that's what she would work on. For most cases, it's fine as she can rely on Google apps. If she wants to do more, though, then it'll be lacking. There's very little she can do offline.
Stan's daughter had her computer stolen at school and he wants to know if there will be any great deals for Cyber Monday. Leo says not likely. They're about as low as they can get already now. Acer is a good third tier brand, but he shouldn't get the cheapest one. A touch screen is a good idea to factor in moving forward for Windows 8. Leo says that Dell has great prices for Stan's budget. It's what he uses. He should get the best that he can afford.
Paula's son wants a PC to play Minecraft on for Christmas. Leo says that for Minecraft, any PC will do because it's not very demanding. As her child's tastes in games matures, though, he may require a more powerful computer that can handle the graphics. There's a lot of choices for her budget of $600. Leo likes Acer for entry level computers. For gaming, PCs are generally better and she'll likely want a desktop over a laptop. Asus and Dell are good options as well. Avoid going to a "big box" store because they usually are selling older models.
Mike needs to buy his son a laptop for school, and wants to know how he can get the most "bang" for his buck. Leo says that the Dell i5 for $549 is a pretty good price, especially since it comes with Microsoft Office. Mike is wondering if it will handle gaming via Steam? Leo says maybe not with the lower end hardware. Laptops are rarely fast enough for high performance gaming. More RAM helps, though. But he'll likely have to tone down the graphics on the game itself.
Luca's Mac goes to sleep and goes into hibernate mode. Is that normal? Leo says it is and he can't turn off hibernate anymore in OS X. Will it hurt anything? Leo says not at all. It's designed that way. The sleeping computer refreshes the RAM and still checks his mail, syncs to his calendar, etc.
According to the chatroom, he can turn it off with a terminal command. Check out this Apple forum post for more info.
Dan is looking to get a Lenovo Ultrabook for home use, but wants to know what model he should get and how much RAM to put in. Leo says for everyday use, an i5 Ultrabook with 4GB of RAM would be ideal. The only reason he'd want 8GB of RAM would be for media applications like Photoshop or video editing. For that, he'd want not only 8GB of RAM, but the i7 processor as well.
Nelson is looking to buy a refurbished MacBook Pro, but is wondering whether or not it's a good idea. Leo says that in many cases, a refurbished item is brand new, having been returned and unable to sell as new. Leo's suggestion is to buy directly from Apple. He'll get the same warranty as a new product that way and will be assured the refurbished item has been gone over and certified, not just repackaged or resealed.
Dave is going to get a 13" MacBook Pro with Retina display, and is wondering how much RAM he will need. Leo says that 4GB is just fine with the base models. If he wants to spend another $100, he can double the RAM, but it's not necessary. He could put that towards an SSD.
Carl is sick and tired of his old laptop because it's too slow for video editing, and is thinking about getting an AlienWare laptop.
Leo says that AlienWare is owned by Dell. They run really well, are well made, and use superior components, but they aren't cheap. They tend to be heavy, too. They are aimed primarily at gaming, but will work just fine for video editing.