Richard watches the BBC through their iPlayer (and likely through a VPN) and now it suddenly takes forever to load on his laptop. It's OK on his desktop, though. Leo says the BBC has probably locked it down for international users. The BBC gets its money through a TV license fee that viewers pay for. So many people use a VPN to get around that.
Alvis has a MacBook Pro with a Kensington Lock. But on the new MacBook Pro, there's no way to use the lock to keep a new MacBook secure. Rich says that he can stick a third party hoop onto the laptop. There's also a USB lock that could work. But then again, the USB-C port means he can't do that either.
The chatroom suggests MacLocks.com for ways to lock up his system, and most are third party solutions.
Mike wants to get a new laptop for doing presentations. Rich recommends a 2-in-1 laptop that allows him to bend the screen over so it can be used as a tablet. The best of the bunch is the Lenovo Yoga. It's a great business machine.
Brian is looking to get a new Intel 8th-gen Core laptop. Leo says that the last few generations of processors really haven't had much of a boost in performance, making it really difficult to justify buying a new PC just for the processor. But if one needs a new PC, Leo recommends the Thinkpad X1 Yoga. It's a 2-in-1 that allows customers to turn it into a tablet.
The battery from Tim's Surface Laptop is starting to swell. Leo says that indicates that the battery is about to fail. Tim wanted to call in to say that Microsoft's service was fantastic for him.
Serenity wants to get a larger laptop to replace her desktop. Leo says if she doesn't mind the extra weight, a laptop is not a bad idea for a desktop replacement. She also wants a convertible for tablet use. Leo likes the two-in-one versions like the Lenovo ThinkPad Yoga. It's in its second generation and it's beautiful. She can also pay extra and get the OLED version.
Chris wants to know what Leo thinks of the new Max-Q design for Nvidia powered laptops. Leo says it's for hardcore gamers. But it is thin and light, and uses less power to save battery life. It's still about 10-15% slower than the desktop GTX1080. But for laptop performance, it's impressive. And at $1,000, it had better be.
Cathy is looking for a monitor that she can use with her laptop when she's at home. Leo says that any modern laptop will have an HDMI port and that will connect to an external monitor. In fact, some can support up to three monitors!
What size should she get? Leo says to go with the Dell 27". It's very affordable and the color quality is really good. ASUS also makes monitors, and they are very wide for gaming. It would be great for what Cathy needs as well.
Johnny is a Microsoft developer and he has noticed that his laptop battery has expanded, creating a bulge and warp. So he had to get it repaired. But Microsoft wants $600 to repair it!But there's a silver lining in that Microsoft replaced the laptop for free instead. But it took a few months. Leo says that's irresponsible because a laptop with a bulging battery is basically a bomb waiting to go off. Leo says it's stories like that which led Consumer Reports to ding Microsoft for its terrible long term reliability.