Chris is using a Toshiba laptop to run slideshows with a projector. But recently, a wallpaper background took over the screen. Leo says that the laptop may be set to extend the screen, not mirror it. Set the screen to "mirror." That should solve it. There also may be a setting in PowerPoint that will do that.
When Romano turns on his laptop, he can't see anything. The screen is black. Leo says that if Romano can still barely see an image, that means that the backlight has burned out. Older laptops used a florescent backlight and they can die over time. The down side is that by the time it burns out, the laptop is usually so old that it's not worth spending the money to fix. But Romano's laptop is only three years old. If it's not the backlight, it could be the inverter. One place to look for fixing stuff is iFixit.com.
Sam uses Quickbooks and he needs a new laptop. What are choices? Leo says that a basic Dell business laptop would be ideal for it.
The power button on Bob's MacBook Pro has broken and he has to "arc" a pair of contacts to start it back up. Leo says that is a problem because he'll end up shorting it out. It would be better to just leave it on all the time and let it go to sleep. But with a laptop that's as old as Bob's maybe it's time to pull out that hard drive and get a new computer.
VJ's Dell XPS laptop has a design flaw which prevents it from getting a good Wi-Fi signal in most areas. What is his best bet for improving his signal reception? Leo says that since the case of that XPS laptop is metal, it turns his own laptop into a mini Farraday cage. The easiest way to get around this would be to get a USB Wi-Fi dongle that plugs into the USB port. The advantage is that he will get far better signal reception than any internal antenna. And they're only about $20.
Sandra has a MacBook Pro and some liquid spilled on it. Is it beyond repair? Leo says the first thing to do is remove power. But even then, once that liquid gets in there, the keyboard is ruined and the liquid has likely seeped into it and shorted it out. The computer itself is likely dead. But that doesn't mean she's lost her data. If she has to replace the computer, she can pull out the hard drive and get the data off it.
Tom has a five year old Gateway laptop and he's running out of hard drive space. He would like to replace it with a 1TB hard drive and install Windows 10. Leo says that since Tom has Windows 7 on his laptop, he gets a free Windows 10 upgrade. So once he gets invited by Microsoft to install it, he can do that easily.
Mike has an HP Pavilion G Series laptop and the screen has gone black. Is the screen dead? Leo says that it could be. In laptops, it's often a frayed ribbon connector that has obstructed the video signal. Mike should try hooking it up to an external monitor to see if he can see it. If he can, then he'll know the computer is OK but the screen has either died or the ribbon cable has broken. But if he can't see anything with the external monitor, then it's probably the video card that has died or the motherboard has failed.
Cherise is about to buy her first laptop and wants to know if she should buy the new Microsoft Surface Book laptop. Leo says while it looks great, it's still too early to tell, and it may not be the best option for Cherise since she's a Mac user. But Cherise says she's an Android user as well. Leo says that Android phones aren't really that great on either OS because they're designed to be wireless. Leo says that Android should wirelessly sync with either.
Joe is looking to buy a new Apple laptop. Should he wait? Leo says that he expects a new Mac with the Intel Skylake processor to be announced within the next few months. But the news is that Skylake isn't that much more powerful than the last generation Broadwell. So if he really needs it now, there's no real need to wait.