iTunes

How can I play my iTunes music with my home theater?

Episode 1495

Henry from Los Angeles, CA
Sonos Connect

Henry has a home theater system running iTunes for playing music and he wants to expand it to other rooms. But since Apple has discontinued the Airport, what can he do? Leo says that the good news is, there's a better way to do it. Apple has released the HomePod for that purpose, but Leo would wait since it's so new and early in its development. He recommends Sonos Connect. He can connect speakers to it, or he can buy Sonos speakers with the built-in connection. Then he can control it by phone or by Amazon Echo.

How can I reset my iPod?

Episode 1491

Stacey from Los Angeles, CA
Apple iPod Nano

Stacey made a one letter error setting up her iPod and she can't download any music on it. She went to the Apple store and the Genius punted and said to call Apple Care. Leo says that the music industry insisted on using a single iTunes account authorized to an Apple account. Stacey should be able to authorize the iPod using her Apple account. If she resets the iPod through iTunes, she should be able to set it up as a new device.

How can I rip my CDs and put them on a media server?

Episode 1488

Walt from Irvine, CA
Synology NAS

Walt has a few hundred CDs and he'd like to rip them, put them on a music server, and then donate them. Leo recommends ripping in a lossless version called FLAC. FLAC is a great because if one needs to re-burn to a CD, they can. If using iTunes, he should use Apple's own lossless codec. Using a Mac that stays on all the time would work, but Leo recommends using a Network Attached Storage device and have that run as the music server. It can also do double duty backing up the network. Leo recommends the Synology brand.

How can I transfer data from my old iPhone to my new iPhone?

Episode 1451

Evelyn from Lake View Terrace, CA
Apple iPhone 8 and 8 Plus

Evelyn just got a new iPhone and wants to transfer all her settings and data from her old iPhone 5. Leo says the first thing she'll want to do is backup the old one in iTunes. Make sure to select encryption, because it won't backup her passwords without it. Then she can plug in her iPhone 8 and iTunes will then ask if she wants to restore. She can just select that, and then it'll backup her passwords, download the latest apps, and any other data she wants. Here's a support page from Apple on how to do it.

How can I get data off a dead iPod?

Episode 1447

Paul from Montecito, CA
iPod

Paul has an iPod with some unreplaceable media on it. It won't let him charge anymore and he's afraid he's lost his media. Leo says it depends on how old it is. He should look on the back and see what the model number is. Chances are, the battery just doesn't hold a charge anymore. He may be able to replace the battery. Before he does that, though, he should try and get it powered up by connecting it to his computer. If it powers up, then he can get the data off with iTunes. If not, that model iPod has a spinning hard drive in it, so he could remove it.

How can I transfer data from an old iPad to a new iPad?

Episode 1445

Barb from Rancho Mirage, CA
Apple iPad Pro

Barb wants to give her old iPad to her granddaughter. She wants to know how she can transfer her old data onto her new iPad and then wipe the old one. Leo says to connect her iPad to her computer and fire up iTunes. Then she can run the backup and sync utility (it should run automatically). Then, she'll check the iPad icon on iTunes and see when it's synced. She can also check encryption. That will encrypt everything including passwords. She'll just give it a master password, and then it'll backup the iPad.

Why can't I play iTunes playlists to my Bose wireless speakers?

Episode 1418

Joe from Harbor City, CA
Bose SoundTouch 10

Joe connected his Bose network-connected speakers to his Mac, but he can't get the music to play via iTunes. Leo says it sounds like the Bose software is conflicting or doesn't know where to look for his music in the iTunes library. Joe should look in his settings to see where it thinks his music library is. It may just be looking in the wrong place. He did that, but the Bose SoundTouch software also only shows 30 of his files. Leo says it could have damaged his playlist database.