Larry upgraded his MacBook Air to OS X Mavericks. He's turned on the firewall and File Vault, and used a separate account that isn't the admin account. Is there anything else he needs and will Apple push a notification when there's an update? Leo says yes, Apple will, then he can log into his Admin account and update.
Dennis goes overseas a lot and listens to both audio books and podcasts. He has an audio library now of several hundred books. But recently he's been unable to transfer purchases from his iTunes account. It requires him to erase his iPod to transfer them. Leo says that's copy protection nonsense. One thing Dennis can do is download them again from Audible.
Mike wants to know if there is any one service that can offer all his entertainment needs: music, movies, tv shows, eBooks, audio books, etc. Leo says that Apple and Amazon would probably be the closest, but the entertainment world is pretty fragmented between Netflix, Hulu, Amazon, Audible, and others. Leo says that people are basically used to the idea of paying several smaller fees a month instead of one large cable bill. The irony is, people aren't really saving anything, which was the main force driving cord cutting.
Beyonce released a surprise album with great success on social media sites. Each song has an accompanying video, and there were tons of photos shared on Instagram as well. But since the album was sold exclusively on iTunes the first week, other retailers including Amazon, Target, and other retailers are now saying they won't carry it. Walmart will be carrying it, however, because Beyonce was shopping there for Blue Ivy. She also was giving 750 $50 gift cards to people at Walmart. The album sold 600,000 units in the US first 3 days and 820,000 worldwide.
Ronny was having issues with his hotspotting feature on his iPhone 5, and when he took his phone in about it, they wanted him to backup to iTunes. He doesn't know the password for it, though. Leo says that the password for his backups is usually the same as the computer's password. If the company had set it, and he doesn't know what that is, he'll have to get the password from them.
Allie is thinking of getting an Android tablet, but she's having trouble connecting her laptop and her Samsung device. Leo says that Allie needs to download a Samsung utility called KIES. It will connect with her phone and update drivers. Leo says it can be tricky to connect her phone to the laptop to move data, though. That's why Apple and Android have both moved to connecting over Wi-Fi. Leo also recommends getting DoubleTwist.
Micheline keeps getting Microsoft's message saying that she's not backing up her hard drive, even though she has Carbonite. Leo says that's because Windows doesn't understand Carbonite, so she can go into the security settings of Windows by clicking on the flag in the system tray, and disable the warning.
Scott Wilkinson chimes in on the Disney decision to pull its titles from iTunes and Amazon. Scott says that the user agreement for iTunes says that it is the responsibility of the user to keep and backup the titles they purchase, and not rely on streaming or leaving it up in the cloud. Leo says that just underscores the myth that people "own" a movie they buy. We really don't own them, we own a license to view them. If the content provider wants to pull the title, it can.
With their upcoming streaming deal with Netflix, Disney has taken steps to pull select titles of Disney and Pixar films off of iTunes and Amazon. Leo says that the worst part of this development is that those who purchased the films from iTunes and Amazon are unable to download them or stream them, even though they paid for them. Hopefully, Disney will come to its senses and give them some sort of accommodation.
Leo discusses this further with Scott Wilkinson a little later on in the show.