iTunes

Is there a good alternative for iTunes?

Episode 1178

Rick from Baltimore, MD
iTunes

Rick s frustrated with iTunes. It seems to have a mind of its own. It wants to manage his own personal music and deletes some of it randomly. Is there a substitute that gives him more control over his music and podcasts? Unfortunately, iTunes has taken up all the air in the room in this category and most of the alternatives have dried up. But there are some third party programs to consider:

Why am I having sync issues with iTunes?

Episode 1168

Darren from San Diego, CA
iTunes

Darren has a brand new iPhone 6 and he's having trouble syncing his music to it from his MacBook Pro. He's missing several hundred songs and it keeps looking to sync, wearing down the battery. Doctor Mom says that if he has a music file that he's made himself, it could be blocking the sync. There's also two different bugs that can delay the sync. Here's a MacRumors link on them - http://forums.macrumors.com/showthread.php?t=1786762. If there's a bad track, it will cause it.

How can I get photos off my old iPhone?

Episode 1161

Peter from Los Angeles, CA
iPhone 3G by Dan Taylor

Peter has an old iPhone with a ton of photos on it that he needs to backup. How can he move them off directly without using iTunes? Leo says there's plenty of ways to skin that cat. All he needs to do is connect via USB and his computer will create a popup of the Windows Image Viewer which will transfer the images directly to his computer. Leo also recommends Picasa for it. He doesn't need iTunes for it, but he will need iTunes for any other data on that phone.

How can I make ringtones in iTunes 12?

Episode 1151

Laxman from Arizona
iTunes 12 ringtones

Laxman has been trying to make new ringtones using iTunes, but they don't show up in iOS 6. Leo says that there was a problem in iOS 8 that it was deleting ringtones. But that's been fixed in the latest update, iOS 8.1.2. It's still possible to do ringtones in iTunes 12, but it's a long and involved process. He should check out this procedure sent by a member of the chatroom -

Class Action Lawsuit Continues Against Apple

Episode 1142

Gavel

A class action lawsuit against Apple is ongoing over the iPod and an old sync feature. The suit is all about the fact that Apple iTunes would erase an iPod if it wasn't recognized by the computer. The lawsuit represents 8 million users for about $350 million, of which half will go to lawyers, of course. That leaves everyone else with a settlement of about $0.50 a piece.