iPhone

Why does Siri sometimes not make phone calls?

Siri & Search in iPhone Settings

Episode 1424

Ron from Chatsworth, CA

Ron has an iPhone 7 and when he asks Siri to call someone, sometimes she gets it right, sometimes she doesn't because he has to unlock his phone first. Rich says that there are a couple of settings in the Siri tab that has to do with authorization and contacts. It has to do with privacy and security. He can enable "Allow Siri while locked" if the phone is locked. He can also go through the process of setting up his "Hey Siri" voice by disabling, and re-enabling Siri in Settings.

How can I export my contacts from my iPhone?

iPhone 8 and 8 Plus

Episode 1424

David from Logansport, IN

David wants to know how he can print out the contact list from his iPhone. Rich says that the best way to do this would be to export his contacts as a CSV (comma separated values) file, and then he can open it into a spreadsheet like Excel. There may be an app that will do it for him, but if he uses Google contacts, he can export them from there.

Code Leak in iOS 11 Says New iPhone will be iPhone 8

https://www.flickr.com/photos/iphonedigital/31439357870

Episode 1421

Code embedded into beta releases of iOS 11 reveal that Apple may be calling the new iPhone the iPhone 8 and 8 Plus. The same code indicates that the tenth anniversary iPhone will be called iPhone X. But Leo doesn't buy it. He says that Apple has never used the X in anything but OS X, and that the current trend for higher end models is to call them the Pro line. So Leo believes the tenth anniversary iPhone will be called the iPhone Pro. But the 10th anniversary is still significant and unique. We'll find out on Tuesday, Sept. 12th.

Why is my iPhone using so much data?

Apple iPhone 7 Plus

Episode 1418

Bill from Simi Valley, CA

Bill has a family plan with Verizon and one of his kids has been using up most of the data resulting in three overage charges. The problem is, he doesn't use it much. Leo says he'll need to look at the phone and see what it says. He should look at the cell usage in the settings. If it roughly matches, then there's something that the iPhone is doing that is burning up bandwidth. The good news is that he can look at the data usage by app in the iPhone's settings.