Paul just upgraded to an Apple iPhone 6 Plus, but every time he gets a call from a landline, he gets an echo. Could it be the Wi-Fi calling feature or noise suppression? Could it be a T-Mobile issue? Leo doesn't think so. But it could be a delay when talking from Wi-Fi or cellular to the landline. This is an odd issue that often happens on the radio show. And they've never been able to track it down. Leo says to get Apple to replace the iPhone. If it still happens, it's the network, not the phone.
Sharon is finally upgrading from her iPhone 4, and she's wondering if the iPhone 6 is a bit too large. She can also get the iPhone 5 for free, so she's wondering what she should do. Leo says that the iPhone 5 really isn't free, she's just paying for it over time.
Sharon would probably like the iPhone 6 better. It's only $70 down. If she's paying for it over a two year contract anyway, she really should go with the iPhone 6. She'll have the Touch ID fingerprint reader for security, and a host of other features that make it worth it.
Mark has an iPhone 6 Plus, and he clicked on a link in his email from "Fedex" which he later realized was a bogus phishing scam. Leo says it's unlikely it'll impact Mark. Phishing scams are designed mostly at Windows applications and even then, unpatched versions of Windows. Since Mark is neither, it's highly unlikely anything bad will happen to his phone. But it's good that he realized it, even if it was too late. Next time he'll know beforehand.
Mark is thinking about trading in his iPhone 5S to get a 6 Plus. He's thinking about buying Apple Care Plus. Worth it? Leo says it depends on what the deductable is. He'll get two incidents a year and the deductible is $79 per incident. So if he drops his phone a lot, it's worth it. But it's a money generator for most. Leo doesn't use Apple Care, preferring to self insure. But he also says that for kids, it's a must.
Today's photo myth is about the iPhone camera app. People think it doesn't do much, but Chris says that with iOS 8 you can do quite a lot and Chris uses it a lot. In the edit feature, there's a dial icon that gives you light, color, and b/w conversion. You can also drill down into adjustments and get exposure, white balance, and other features like saturation, color, and cast. It's giving you professional control that Chris really likes. And it's non destructive, so it doesn't change the original image.
Dan bought an iPhone 6 and he loves it, but he needs more battery life out of it. He's looking for a good external battery, but is overwhelmed by all of the options. Leo says unfortunately the iPhone has no removable battery, which is the tradeoff for it being so thin. The iPhone 6 battery life is better, but with the larger screen, it needs more juice. That's one of the reasons Leo likes the Samsung Galaxy Phones -- he can swap out the batteries with a backup. Many people use Mophie Cases, which have a battery built into them. But they make the phone quite a bit larger.
Doug ordered a new iPhone 6 Plus. He has his old iPhone 4 backed up. He also has his Samsung phone backed up. He wants to restore the apps he had from his old iPhone, and his calendars and contacts from the Samsung, to the new iPhone 6 Plus.
Leo says backup the iPhone 4 to iTunes and restore it to his new iPhone. Then sync the contacts to Google and log into his Google account on the iPhone 6 Plus. It'll sync and his contacts and calendars will be there.
Barbara dropped her old iPhone and now she needs to get a new phone. She wants something simple that will be easy to use. What should she get? Leo sent his mom the Samsung Galaxy Note 3. It has a simple mode which is nice. But Leo doesn't recommend Android to electronically challenged users.
Jackson is having trouble uploading his documents onto his school network via his iPhone and iPad. It will only let him upload photos. Leo says that's by design. On iPhone and iPad, he can only access files from the program that created them. So it won't let him upload anything from anywhere, only in the app he's using. This helps keep iOS secure.
Joe recently bought an iPhone and iPad, but there are programs at work that Apple doesn't support. So he's using his old HP laptop for those. Now he's having issues syncing calendars and contacts, and Apple hasn't been much help because they don't support Microsoft.