If you're planning to upgrade to one of the new iPhone 6 models, it's important to back up your current iPhone first. You can backup your phone to iCloud wirelessly or to iTunes on a computer.
Lou is looking to get an Android phone, but he's concerned that it won't have the same apps as the iPhone. Leo says most apps are developed for both these days and Leo says that Lou should get his apps from the Google Play Store.
Will the transition from iPhone to Android be difficult? Leo says no, not at all. Most apps are identical in their experience.
Evan got an iPhone 6 and set up his Outlook account. However, the folders that he has set up appeared without the emails that were inside of them. Leo says that Outlook uses Exchange and it should get duplicated, but it could be stuck. He should try removing it and adding it again. It may also be that the older emails won't show up since the OS doesn't want to overwhelm the phone by downloading thousands of emails. There may be a setting in email that would allow him go to back and get the older email.
Avi is an Android user who's looking to make the switch to the iPhone 6. What's going to be the hardest transition? Leo says that settings are a bit different. What about contacts? Leo says that since Avi is a google user, it'll all be automatic once he logs into it.
Avi will have to get the separate Google App to still use Google Now, otherwise he has to use Siri. But Leo thinks that Avi will like the iPhone.
Mike says with the explosion of third party keyboards on the iPhone now, is there a security issue with it? Leo says that is a legitimate concern. However, Leo doesn't think it's really an issue. Apple does warn you though, that any keyboard can capture keystrokes and send them to the developer. Apple already does that. He recommends using SwiftKey. It will allow him to swipe letters instead of typing. It's more accurate and faster to type.
Leo stood in line starting at 3am Friday to buy the iPhone and he got both the iPhone 6 and 6 Plus. Both have a beautiful design and are very thin. It's the first non Samsung chip running the iPhone as well. The chip is very fast with 2 Billion transistors and a 20NM process, so it's energy efficient. iPhone 6 is a little larger at 4.7", while the 6 Plus has a 5.5" screen.
Neil bought an ICON Windows phone, but he's thinking of returning it because Google isn't syncing right. Should he buy an iPhone. Leo says that the new iPhone 6 is probably the best phone experience you can get. And it supports Google very well. But Leo says you can attach your outlook account to Google through the settings by using Yahoo as the middle man. So you connect the Windows Phone to Yahoo, and then connect Yahoo to Google. You can do the same thing with LinkedIn. And they're free.Once you have that connected, then you can go to Google natively and have all your contacts.
Sue says it's time to get a new phone. Leo says it's a good time to buy one. The iPhone makes a really good first smartphone and with a new one being announced next week, the time is perfect to get deals on them. Another good option is the Motorola Moto G if you want Android.
Max had a Blackberry Curve with Verizon and it just died. He can get the iPhone 4S for .99, and is wondering if that would be a good deal. Leo says they should give him .99 for the iPhone 4S! It's fine for what Max is doing, but it's three generations behind, and will be the last model that he can install the most recent OS on. Max will be able to install iOS 8, but it will be really slow. If he doesn't care, then sure, it'll work. Leo also says that within days, he's likely to see a similar deal for iPhone 5.
Joe is getting his first smartphone and he's looking at Walmart's StraightTalk which offers unlimited talk, text, and data. Leo says that unlimited doesn't necessarily mean true unlimited. After a few GBs, they'll throttle it down to an almost unusable speed. And StraightTalk is an MVNO through AT&T or Sprint. So he'll have to check what network he would be using, and what the coverage is like in his area.