iPhone

Ken has been thinking about getting his mother an iPhone, but Leo thinks the iPhone may be too complicated for elderly parents. Leo got his mother the Jitterbug, and she loves it. It has big buttons, emergency urgent response buttons, and features that help older callers. In Canada, there's the Doro phone, which is recommended by AARP. Members can get the Doro for $10 a month.

Leo doesn't think the Android phones have that same accessibility function as the iPhone. That feature is called "Assistive Touch" on the iPhone and there isn't an equivalent to it on Android. Apple may have even patented it.

No, the standard AppleCare does not cover impact damage or accidental breakage. The phone company may, however. Leo has seen Apple replace broken phones for about $200. When bringing in a broken iPhone, he should make a genius bar appointment. The geniuses have a lot of flexibility, and may be able to help depending on the situation.

There are aftermarket head end units that have Bluetooth capability, and Leo recommends the Alpine stereos. There are a lot of FM transmitting devices, but in a city like Cincinnati, the radio dial is packed with stations. Leo doesn't recommend those unless he lived in an area with few stations.

Leo says that he fears that the iPhone 5 may be a failure because it's essentially playing catch up to last year's Android models with speed and screen size. The new 19 pin connector also may be a disaster because of how much third party accessories it'll break.

Leo advises people to look at Android at this point. Then again, there's a new Android phone every few weeks and that can be maddening.