Remember when Apple refused to unlock an iPhone because to do so would unlock all phones? Well the company NSO Group has found several flaws in the iPhone operating system and they've been selling exploits to governments to spy on dissidents. They've apparently had the exploit for three years and have been selling it. Apple has moved to patch the exploits that have been reported, but the question is, have they gotten them all? Leo says there's something wrong about selling the ability to spy on people.
Neil is switching to T-Mobile and he wants to make sure he has a phone that will work with it. He was planning on just buying an iPhone that works on T-Mobile, but after hearing Leo's impressions of the Galaxy Note 7, he's thinking of getting that instead. Leo says that his favorite phone changes pretty regularly. The folks at XDA Developers Forum also point out that reviewers often don't use the phone long enough to discover some of the longer term issues with using them. In the past, these Samsung phones have become slow and wouldn't run as smoothly.
Invitations are believed to be going out for Apple's Fall iPhone event on September 7th. Rumors point to the iPhone 7 removing the headphone jack in favor of either wireless airbuds or via a new lightning connected airbuds. There will also be a dual camera array which will take images in color and black and white to use it to make a more accurate image.
Doug has iOS 9.5.3 installed, and when he taps on the home button, the whole screen drops down. Leo says it's a feature that allows you to use your phone one handed because the iPhone 6S is larger than the previous iPhones. It's supposed to do that whenever you double tap the home button, without actually pressing it down.
Jay has backed up his iPhone and installed the iOS 10 Beta. He's having issues with iCloud sync with his iPad and Mac, along with the universal clipboard. Leo says that a beta version will always have some things that don't work. Leo suggests restarting everything to see if they sync back together. He also should make sure everything is updated to the latest version. Being on the same Wi-Fi network also helps.
Ron knows that the iPhone 7 is coming and he's ready to upgrade, but he needs more memory and hasn't been happy with how Apple handles images. Is there a better option out there? Leo says that since Ron still has the iPhone 4, the 6S Plus would be a huge improvement. Leo says in spite of that, Apple is still behind in design compared to Android, and he's worried about the new design which is believed to get rid of the headphone jack.
Remember the legal battle that Apple fought against the US Government to prevent unlocking of the iPhone's encryption? The US Gov't ended up going to a third party company who had created a hack to do it. Now that hack is being used to unlock and peer into the mobile phones of dissidents and other undesirable elements that the government wants to keep tabs on. Even reporters. Leo says that Apple has pushed out a fix to block it, and everyone should install iOS 9.5.3 to stop it. Otherwise, you're vulnerable.
After John updated his iPhone 5 to iOS 9.3, it's not doing anything. AT&T says that Apple has been having issues with the update and that he needed to contact Apple. So after 2 hours of backing up, reloading, etc. Apple determined it was a hardware issue and that he should buy a new phone. Leo says that one last thing he can do is take out the SIM card and then put it back in. Sometimes it can shake lose.
Michael bought the iPhone 6s as his first iPhone and he finds it very difficult to do certain things that are much easier for Android users. Leo says that's true by and large, but Apple has a set way of doing things in the ecosystem. Recording audio and video calls is useful in Android, but the iPhone requires a third party service which he'll have to pay for. Should he jailbreak his phone for more options? Leo says no. Jailbreaking affects the performance of the iPhone and makes it difficult to update. Right now, he wouldn't be able to jailbreak anyway.
Scott is frustrated with the phone dictionaries because they have a limited vocabulary and it's not very easy in iOS to add a word. Leo agrees, but he can go into the keyboard settings and add the option in. Leo says that autocorrect will learn words over time. Autocorrect should offer suggestions, including the one of the left, which will be the word as he typed it. If he selects that, it will tell autocorrect to add that to the dictionary. Another option is to cancel out the autocorrect entirely.