Michelline doesn't want to have a paid iCloud account. Leo says that she doesn't have to buy anything, but she does need an Apple account. That's mostly so that she can have iCloud and a way to track her phone in the event that it's stolen. She doesn't want to pay for iCloud, though. Leo says she'll get 5GB for free and that's good enough for most people unless she's backing up photos and videos. $2 a month gets her 200GB and that's plenty for photo backup. Leo also recommends using Google Photos.
Ginger is ready to buy her first smartphone. She's with Sprint, but she's thinking of moving to Verizon. Leo says it depends on her location for what carrier is best. One service that Leo uses is Google Fi. It uses Sprint, T-Mobile or Wi-Fi.
Leo suggests going to fi.google.com to request an invitation. The service is limited to phones to Google's pure Nexus line. But for the first smartphone, Leo usually recommends an iPhone. Leo suggests choosing her carrier and then deciding which phone from there.
The FBI, through a court order, has demanded that Apple unlock an iPhone which was used by one of the terrorists in the San Bernardino mass killings. Even though Apple has opened 70 iPhones for the FBI, they have never actually altered iOS to create what they believe would be a 'back door' to every single phone. A judge agreed with the FBI that Apple must comply, but Tim Cook has taken a public stance of resistance to the court order. Even more surprising, the FBI changed the password themselves already.
The Old Geek is worried about bad flashlight apps which could be malware. Leo says there's nothing to worry about. Both the Android and iOS app stores scan all apps and disable those that have malware. And even better, today's modern OS offers that flashlight capability natively.
Apple's stock is down 18% despite a profit of 18.4 billion last quarter, which is more than 6.13 billion a month for the last 3 months on revenue of 75.9 billion. That makes their profit margin 40%. The stock market didn't like the news, however. The growth, which is the important thing to the stock market, is only 1% on the iPhone. The big growth last year and this quarter was Apple entering the Chinese market, but they have saturated the market and then can only sell another phone every few years. But in the last 90 days, there were 1 billion registered active users.
Matthew wants to upgrade either to an LG G3 or a Samsung Galaxy Note 4. Leo says both are great options, but they're a generation behind. The LG G4 and Samsung next gen Galaxy Note will be out by March. And if he goes with the LG G3 or Note 4, they may get stuck in Android Marshmallow due to carriers.
Of those, though, Leo says the Note 4 is a better option because he can get a backup battery. Apple may be announcing a smaller iPhone based on the iPhone 5s size called "iPhone 5se.
It would be as fast as the modern iPhones, though, and would cost less.
Gary has lost the ability to enter a pass phrase and now has to enter a six digit number on his mobile phone. Leo says that it makes it much harder to guess, and when coupled with the feature to wipe the phone after 10 tries, he'll be pretty secure. He also has the fingerprint reader. That six digit code means someone would have to try millions of password combinations. So he's safe.
Ellie wants to know how to use the Apple Watch as a voice recorder. Leo says that she can get an iPhone app called Just Press Record that will connect to her Apple Watch and use it as a recorder. It costs $2.99. It transmits the recording both to the iPhone and the Cloud. She can even share the recording via email. There's also an OS X version for $4.99.
The talk around tech town is that come March Apple will announce a smaller iPhone, about the size of the iPhone 5s. They will also announce an update to the Apple Watch, but Leo says it will likely come out in September.
Leo says it isn't harmful at all, and Apple even sells an external battery for the iPhone 6/6s. In general with these charging cases, when you charge the case it will also charge the phone. On the Mophie cases, there's a switch for when you want to switch to the battery. When it comes to Lithium Ion batteries, though, the best thing to do is keep it charging. The battery will last longer if it stays charged vs charging and discharging. It's definitely not good to let it fully drain.