How can I use my iPhone overseas?

Episode 1007

Bob from Santa Barbara, CA
iPhone 5

Bob's wife is traveling to Italy on vacation and wants to know if she should bring her iPhone. Leo says that she could pay for an international data roaming plan. They're not cheap and the data caps are small, not to mention the cell call charges.

Another way is to turn off data roaming. She won't have data unless she has Wi-Fi access, like at her hotel. Some apps, like Google Maps, would allow her to cache data while away from Wi-Fi.

How can I get my iPhone to send SMS instead of iMessage?

Episode 1007

Cliff from Tampa, FL

Cliff recently bought a Motorola Moto-X for his wife. He's holding out for the Note 3. Leo says that the Galaxy Note 3 will be announced Sept 4th.

The problem is that they are an iPhone family, and text messages won't send via SMS. Leo says that to go into the person's contact entry and uncheck the box that says 'iMessage'. Then it'll go to SMS. Leo says that iMessage has a flaw that prevents it from knowing when to send a text as iMessage. Leo also says that this is part of Apple's way to keep users in the Apple ecosystem.

Rumors Suggesting 'iPhone 5S' and 'iPhone 5C'

Episode 1003

iPhone colors

As we get towards fall, rumors are flying about when Apple will announce the next generation iPhone. The two rumored iPhones will be the iPhone 5S and the iPhone 5C. The iPhone 5C will be available in a variety of colors, according to reports, and will be lower in cost. Leo says we won't see a lot of hardware advancements as we are on the 'tock' of the 'tick-tock' cycle. We will see the obvious software refinements that we have already learned from the iOS7 announcement a few months back.

What free antivirus should I use on my Android phone?

Episode 1000

Ray from Los Angeles, CA

Ray uses AVG on his Windows computer, and is wondering if he should get AVG on his Android phone as well. Leo uses Lookout, which offers extra features such as the ability to remote wipe the phone, or to track the phone's location. Since AVG has this also, they probably are pretty similar in what the programs offer.

The question is really, is an app like this needed? There are malware programs on Android, but smartphones in general are less susceptible to attack. This is especially true on iPhone.

How can I locate my stolen iPhone?

Episode 999

Richard from Thousand Oaks, CA
iPhone 5

Richard's son had his phone stolen yesterday, and wants to know if there's a way he can track it. Leo says that in order to track the phone, he would have to have enabled the "find my phone" feature in the settings. That would enable him to locate it online and forward that information to the police. It also enables him to remotely wipe the phone. He can also press a button that will emit a loud tone making it very easy to locate.

Which is better, Android or iPhone?

Chris from Victorville, CA

Episode 998

Chris wants to know what Leo thinks of the iPhone. Leo says he prefers Android because it has evolved much faster. Apple only releases a new model once a year.

Leo likes having the systemwide "back" button that Android provides. iPhone users are stuck with the stock keyboard, whereas Android allows for other keyboards to be installed. Android phones also have larger screens. It may be a bit prettier, but it's certainly not more functional. However, this is all Leo's opinion, and the iPhone is right for many people still.

Why isn't iMessages working consistently?

Steve from Marina Del Rey, CA

Episode 995

Steve made the switch to an iPhone from his old Palm Pilot. The interface is very similar to the old Palm, but the iMessage app sometimes defaults to text message instead, charging him. Leo says that iMessage has never really worked right. There are internet only text messaging apps like Google Hangouts that he could use instead. There's also What's App, which also uses data. The addressee has to have a similar setup, though.