Paul wants to cut the cord as he's tired of his cable bills getting higher and higher. Can he replace the set top box and save a little money? Leo says that he recently bought a TIVO that can take a "cable card." This is a card that can plug into the DVR. The cable company is supposed to support it by law, but they aren't very helpful in getting it because that set top box is a big revenue stream. So he needs to know if he can get one from his cable company. Leo says to go down to the cable store and get face to face with them about it.
Johnny's app of the week is Cloak. It allows you to go "incognito" as it tells you where your friends are so you can avoid them. Leo says that's interesting, but he really doesn't mind people following him because he's made friends when he's traveling and gotten tips on where to visit.
Jenny's daughter wants a video camera, what should she get? Leo says that since Jenny's daughter has an iPhone, she already has a great camera there. Camcorders are dying. So Leo recommends getting a point and shoot camera with a good zoom. They shoot great HD video these days.
Leo likes the Olympus TG-2. It's a tough camera that's both dust proof and water proof.
Randy is an amateur photographer and he's got a few great images on his iPhone that he wants to blow up larger than a poster. Leo says that a camera phone only has so much data, so it may not look great blown up. 14x19 is probably the sweet spot. The larger he goes, the more defects he'll see in the image. Apple's own photo service is very good, so Leo recommends using that.
Chris' Network Solutions email account has thousands of emails and he's having trouble with them getting to his iPhone. He wants to clear them all without having to delete one at a time.
RJ is looking to upgrade to his first smartphone. He has an old Apple Computer running Snow Leopard. Leo says that since RJ is in the Apple universe, the iPhone is probably the best option. It's certainly the most popular for Mac users. But for someone who has never used a smartphone, a Windows 8 phone is also a great option. It doesn't have as many apps, but as someone just starting out, he won't miss them. Nokia makes the best ones. Android may be a bit too much for a beginner, but that's the third option.
Apple has released iOS 7.1 for iPhone and iPad, and Leo says users should run, not walk, to install it. It solves a lot of problems that have creeped up. It does seem to have battery problems, however. Leo advises resetting the iPhone after you update it, that should clear out the "cruft" and get it back to it's usual battery life. Leo advises going to Settings > General > Reset > Reset All Settings. Don't choose the "Erase All Content and Settings," as that will erase all data as well.
Mike is getting his first smartphone and wants to know what he should get. Leo says that for a first timer, iPhones are popular, but it's not necessarily the best choice. Leo says that a Windows Phone is a good option because it's very easy to use. It doesn't have all the apps, but it has everything a beginner needs.
David wants to backup all his photos in Google. Leo says to install Google Plus on the mobile phone and then turn it on in the iPhone or Android. Then they'll automatically upload.
Lou has an iPhone 5 and has been hesitating upgrading to iOS7, so he hasn't. Leo says that Apple will be releasing iOS 7.1 soon, so it may be wise to just wait a little bit longer. Lou also wants to know why the Lightning connector doesn't work all the time. Leo says that if Lou bought it from a third party, that could be the issue. If it's not charging, it may be that Lou is connecting to a USB port that doesn't have enough juice running through it. USB adapters have different amps. Anything less than 5v x 1 amp, it won't charge. The iPad requires 5.1 v x 2.1 amps.