Gail has an iPhone 4 and she's looking to upgrade to the iPhone 5s. How much storage should she get in it? Leo says the iPhone comes in 16GB, 32GB, and 64GB with $100 bumps each way. If her current phone is 16GB and she's not deleting stuff to make room, then a 16GB is just fine. If she can swing the extra $100, she should get a 32GB just to be safe.
Elena wants to know if she should buy and extended warranty on her iPhone. Leo says that the new Apple Care, called Apple Care Plus, is beneficial because it covers damage. It's $100 (with a $79 co-pay) and it covers two incidents. Leo says that often, Apple will replace a broken iPhone for $200. So an extended warranty is a profit center for Apple, and Leo nevers buys it. In the long run, it's just plain cheaper. If Elena's the type of person who has butter fingers, Apple Care can buy peace of mind.
This week, Apple announced the new iPhone 5S which comes with Touch ID fingerprint recognition, which Leo says is an innovation that explains why Apple never chose to use NFC (near field communications) into their phone. Leo says that Touch ID has the option of being a new way to make purchases. But privacy advocates says that Touch ID could cause people to incriminate themselves as fingerprints are not protected by the 5th amendment. So Touch ID does affect user privacy in a very fundamental fashion. Leo also doesn't see the virtue of a 64 bit iOS operating system.
Apple will be announcing a new iPhone at an event on the Apple Campus in Cupertino on Tuesday. It's going to be a cozy event, though, because the auditorium at One Infinite Loop only holds about 120 people. Leo is guessing it'll be called the iPhone 5S, it will be available in black, white, and champagne, it'll have a fingerprint reader and an upgraded camera. There will also be an iPhone 5C with colors and a plastic back, without a fingerprint reader, and will sell at a lower cost.
Stan's wife has an iPhone 5, which is their first computer. They don't really know how to use it, though. What's the best book to get to read? Leo recommends going to the Apple Store and taking their "one to one" course. They'll sit down and show them how to use the phone. Leo says that's the best way to start. Books can be confusing because technology is moving faster than publishers can keep up. If their eyesight isn't that great, that could be an issue with the iPhone, but there's also accessibility features built in that will help.
Kyle wants to know what Leo thinks of camera lens adapters for the iPhone. Leo says he'd have to carry around a second case and the iPhone doesn't have a good enough sensor to give him the benefit of that lens. Leo recommends the OlloClip instead.
Bob's wife is traveling to Italy on vacation and wants to know if she should bring her iPhone. Leo says that she could pay for an international data roaming plan. They're not cheap and the data caps are small, not to mention the cell call charges.
Another way is to turn off data roaming. She won't have data unless she has Wi-Fi access, like at her hotel. Some apps, like Google Maps, would allow her to cache data while away from Wi-Fi.
Cliff recently bought a Motorola Moto-X for his wife. He's holding out for the Note 3. Leo says that the Galaxy Note 3 will be announced Sept 4th.
The problem is that they are an iPhone family, and text messages won't send via SMS. Leo says that to go into the person's contact entry and uncheck the box that says 'iMessage'. Then it'll go to SMS. Leo says that iMessage has a flaw that prevents it from knowing when to send a text as iMessage. Leo also says that this is part of Apple's way to keep users in the Apple ecosystem.
Leo says that there will be two different iPhones. The iPhone 5C, which will be up to 5 different colors, will have a plastic shell, and will be cheaper. Then there will continue to be the higher tier iPhone 5S, which will come in three colors; Black, white, and "champagne." It also will come with a fingerprint reader.
The news was leaked to AllThingsD and the Wall Street Journal that Apple will announce the new iPhone on September 10th. Leo thinks there actually will be two iPhones, the iPhone 5S and a cheaper, iPhone 5C, which will have a plastic shell and come in a variety of colors.