Stan's wife has an iPhone 5, which is their first computer. They don't really know how to use it, though. What's the best book to get to read? Leo recommends going to the Apple Store and taking their "one to one" course. They'll sit down and show them how to use the phone. Leo says that's the best way to start. Books can be confusing because technology is moving faster than publishers can keep up. If their eyesight isn't that great, that could be an issue with the iPhone, but there's also accessibility features built in that will help.
Kyle wants to know what Leo thinks of camera lens adapters for the iPhone. Leo says he'd have to carry around a second case and the iPhone doesn't have a good enough sensor to give him the benefit of that lens. Leo recommends the OlloClip instead.
Bob's wife is traveling to Italy on vacation and wants to know if she should bring her iPhone. Leo says that she could pay for an international data roaming plan. They're not cheap and the data caps are small, not to mention the cell call charges.
Another way is to turn off data roaming. She won't have data unless she has Wi-Fi access, like at her hotel. Some apps, like Google Maps, would allow her to cache data while away from Wi-Fi.
Cliff recently bought a Motorola Moto-X for his wife. He's holding out for the Note 3. Leo says that the Galaxy Note 3 will be announced Sept 4th.
The problem is that they are an iPhone family, and text messages won't send via SMS. Leo says that to go into the person's contact entry and uncheck the box that says 'iMessage'. Then it'll go to SMS. Leo says that iMessage has a flaw that prevents it from knowing when to send a text as iMessage. Leo also says that this is part of Apple's way to keep users in the Apple ecosystem.
Leo says that there will be two different iPhones. The iPhone 5C, which will be up to 5 different colors, will have a plastic shell, and will be cheaper. Then there will continue to be the higher tier iPhone 5S, which will come in three colors; Black, white, and "champagne." It also will come with a fingerprint reader.
The news was leaked to AllThingsD and the Wall Street Journal that Apple will announce the new iPhone on September 10th. Leo thinks there actually will be two iPhones, the iPhone 5S and a cheaper, iPhone 5C, which will have a plastic shell and come in a variety of colors.
As we get towards fall, rumors are flying about when Apple will announce the next generation iPhone. The two rumored iPhones will be the iPhone 5S and the iPhone 5C. The iPhone 5C will be available in a variety of colors, according to reports, and will be lower in cost. Leo says we won't see a lot of hardware advancements as we are on the 'tock' of the 'tick-tock' cycle. We will see the obvious software refinements that we have already learned from the iOS7 announcement a few months back.
Ray uses AVG on his Windows computer, and is wondering if he should get AVG on his Android phone as well. Leo uses Lookout, which offers extra features such as the ability to remote wipe the phone, or to track the phone's location. Since AVG has this also, they probably are pretty similar in what the programs offer.
The question is really, is an app like this needed? There are malware programs on Android, but smartphones in general are less susceptible to attack. This is especially true on iPhone.
Richard's son had his phone stolen yesterday, and wants to know if there's a way he can track it. Leo says that in order to track the phone, he would have to have enabled the "find my phone" feature in the settings. That would enable him to locate it online and forward that information to the police. It also enables him to remotely wipe the phone. He can also press a button that will emit a loud tone making it very easy to locate.
Chris wants to know what Leo thinks of the iPhone. Leo says he prefers Android because it has evolved much faster. Apple only releases a new model once a year.
Leo likes having the systemwide "back" button that Android provides. iPhone users are stuck with the stock keyboard, whereas Android allows for other keyboards to be installed. Android phones also have larger screens. It may be a bit prettier, but it's certainly not more functional. However, this is all Leo's opinion, and the iPhone is right for many people still.