Since Apple released iOS 7, there hasn't been a jailbreak available for it -- Until now. But it doesn't come with a recommendation from Leo. There's only ever really been one reason to jailbreak an iPhone, and that's to install apps that haven't been approved by Apple. Instead, all previous iOS jailbreaks have come with an app store called "Cydia," which is well-known and fairly safe, or at least as safe as a jailbroken phone can be. The new iOS 7 jailbreak, however, comes with an unknown secret Chinese app store installed.
Carol bought an AT&T phone but can't unlock it without a phone number to use it on Straight Talk. Leo says it's not likely that she'll be able to get AT&T to unlock it. Leo said that Carol bought it at the subsidized price, so she'll have to go with AT&T for two years. Unless it's a used iPhone, in which case Leo says that Carol can get it unlocked. If she's an AT&T customer in good standing, she can. But since Carol isn't, then she'll have to go to with AT&T Straight Talk in order to use it.
Hank wants to know if hotspotting on the iPhone can turn it into a repeater. Leo says it can be a wireless hotspot, but the carrier would have to allow it. Sometimes he would have to pay extra depending on the carrier. Then in the settings he could turn on the hotspot which will turn it into a Wi-Fi access point.
Ronny was having issues with his hotspotting feature on his iPhone 5, and when he took his phone in about it, they wanted him to backup to iTunes. He doesn't know the password for it, though. Leo says that the password for his backups is usually the same as the computer's password. If the company had set it, and he doesn't know what that is, he'll have to get the password from them.
Allie is thinking of getting an Android tablet, but she's having trouble connecting her laptop and her Samsung device. Leo says that Allie needs to download a Samsung utility called KIES. It will connect with her phone and update drivers. Leo says it can be tricky to connect her phone to the laptop to move data, though. That's why Apple and Android have both moved to connecting over Wi-Fi. Leo also recommends getting DoubleTwist.
Andrew has been noticing that when he shuts down Android apps, they still appear to be running when he goes into Manage Apps. Leo says on all mobile devices, there's no need for programs to actually shut down. On modern versions of Android, iOS, and even on Windows 8.1 or RT, apps don't necessarily close. The operating system just takes care of it on its own. When the user does something else, the OS will halt the CPU for that app, reclaim the memory, and eventually close it. It will still be in the "recent apps" section, though, but that's more for the user's convenience.
Chris wants to go with a new phone and service (he uses Sprint) because he can't get 4G in his area. What Android device should he get?
Leo says if he's bought a lot of apps on iPhone, it may be worth just changing carriers and get the iPhone unlocked. If he can't do that, then both Android and Apple have so many apps now that he can make the switch and still get apps that he likes. Leo hates the iPhone keyboard anyway. He should choose the carrier that's best in his neighborhood.
Kira has to replace her four year old Blackberry, and wants to know what to get next. She really likes the keyboard. Leo says that just about any smartphone can do what Kira is looking to do (Gmail, Facebook ,etc). The downside is that physical keyboard phones are dying out.
Wendy needs to buy a new smartphone. Suggestions? Leo says that the first thing to do is look at your carrier. It impacts what phone you get because you may not have a choice of the phone you want. And Third party carriers like TING ties into Sprint. Page Plus has Verizon. Metro PCS is T-Mobile. So it's important to pay attention to coverage maps. And you won't be able to subsidize if you're not going under contract and that means full price.