iPhone

Why am I having sync issues with iTunes?

Episode 1168

Darren from San Diego, CA
iTunes

Darren has a brand new iPhone 6 and he's having trouble syncing his music to it from his MacBook Pro. He's missing several hundred songs and it keeps looking to sync, wearing down the battery. Doctor Mom says that if he has a music file that he's made himself, it could be blocking the sync. There's also two different bugs that can delay the sync. Here's a MacRumors link on them - http://forums.macrumors.com/showthread.php?t=1786762. If there's a bad track, it will cause it.

How can I use my iPhone in Great Britain?

Episode 1168

Marie from Redlands, CA
Apple iPhone 6

Marie is traveling to Great Britain and is worried about data charges on her iPhone 6. Leo says that Marie can go into her phone's settings and turn off Data Roaming. That's where the real data costs will rear it's ugly head. Then she can just depend on local Wi-Fi. She can also download the maps and keep them in the phone so she won't have to worry about getting lost with no data.

Why is Google Calendar making me sign in all the time on my iPhone 6?

Episode 1168

Bill from Carlsbad, CA
Apple iPhone 6

Bill bought an iPhone 6 and he's had a few issues with it. He's having issues with Google Calendar asking him to re-enter his credentials every time he wants to see his calendar. Leo says to go to Mail, Contacts and Calendars in the phone's settings and add his Google account there. He should check what services he wants, and then he won't ever have to log into it again.

Why can't I change the font in Facebook?

Shane from Defiance, OH

Episode 1166

Shane is frustrated because he can't change the font on Facebook in his phone. Leo says that's just how Facebook is. An app doesn't have to honor the accessibility settings of the phone, and Facebook has forgotten that a large segment of the population needs a larger font. But fortunately, the accessibility settings allow him to at least magnify the screen. Facebook also has an alternative app called Paper that may have better settings.

How can I get photos off my old iPhone?

Episode 1161

Peter from Los Angeles, CA
iPhone 3G by Dan Taylor

Peter has an old iPhone with a ton of photos on it that he needs to backup. How can he move them off directly without using iTunes? Leo says there's plenty of ways to skin that cat. All he needs to do is connect via USB and his computer will create a popup of the Windows Image Viewer which will transfer the images directly to his computer. Leo also recommends Picasa for it. He doesn't need iTunes for it, but he will need iTunes for any other data on that phone.

How can I get a Verizon phone that will be good for traveling overseas?

Episode 1160

Bruce from Irvine, CA
Apple iPhone 6

Leo says the key to getting a "world phone" from Verizon is getting one that will allow a SIM chip. Also, he should make sure the phone he has is compatible with the radio frequencies of the places he's visiting. A newer iPhone would be more compatible than the iPhone 4S because the iPhone 6 is a world phone that runs LTE.

How can I get a smartphone app written?

Spivy from Attalla, AL

Episode 1158

Spivy created a poker game for casinos and he wants to turn it into a smartphone app. Leo says that's a good idea if people like it. But if it's a betting app, with cash involved, Apple won't let him do that. But if it's just a fun game, then he'd just need to find a developer. There are a lot of places to go. eLance is a great place to find them and he can have people bid on the gig. Many are in Russia, India and Eastern Europe. It'll cost him less than he'd think.