Alex is having trouble with Siri and using his contacts in iOS 9. Leo says that sometimes connecting a third party app like Facebook to contacts will cause multiple entries and that can confuse Siri. Especially if the contact in question has no phone and has the same name as the one that does. So it would be a good idea to merge his contacts. He should log into iCloud as well and see what his contacts look like. It's likely that Siri is just using a contact that has no number so it can't call or send a text. Merging the contacts will fix it, and it'll clean up his contacts as well.
John is a Mac user and tried a Samsung Galaxy Note 5, but he had to go back to the iPhone. Leo says that being all in with Apple does make it far easier because it syncs across the board. And that's not by accident.
George hates that his front facing camera has such terrible resolution. Leo says that's because there's enough space for two higher resolution cameras on the same phone. But that's changing since most images are being shot are selfies. So the front facing camera is getting better. But it's slow in adoption.
Dean is helping a disabled person with some technology and he needs a good large screen that can help him text and find things. Leo says that a smartphone allows users to do a lot of things, and the iPhone's accessibility settings are the best. Leo recommends going with the iPhone 6s Plus for the larger screen.
Larry wants to help a friend using his mobile phone, but he has iOS and his friend uses Android. Leo says the good news is that they're both computers. It'll be similar, but he'll have to spend a little time getting the lay of the land to learn the unique ins and outs of Android. But it's all minor stuff. The really good news is that the issues that Larry's friend has is with setting appointments and reminders, and going through Google makes it really easy. He'll just enter his Google credentials once and Google will take care of the rest.
Thomas bought a new iPhone 6s, his first as he leaves the Windows Phone behind. Leo says it's too bad, because the Windows phone was nice, but it just came too late to the party. Thomas is partially blind and he's had to move to the iPhone because the accessibility features are so much better. Leo says that Apple has done a great job with accessibility.
In the battle of Android vs. iPhone, Josh likes both, but he says he prefers Android. Leo says he prefers Android as well, and now that hardware can run it, it's on par, if not better than iOS. But the problem with Android is that while they have better cameras and screens, the battery life has suffered as a result. Android runs a ton of background activity and that kills the battery. iPhone doesn't allow that.
Better looking screen, improved camera, and that Rose Gold finish. And yes, Leo says it is a golden rose and not just "pink." So based on the new improvements, Leo says that if you've been thinking about the iPhone, the iPhone 6S Plus is the one. Live photos is interesting, in that the images come to life. It begins recording when you enter camera mode and when you snap it, it saves a second and a half of video on either side of the shutter press with it. Leo says it's unknown how widely Live Photos will be supported, but Facebook says it will be built into the iOS app.
If you're ever involved in an accident or have a medical emergency, your smartphone can play a critical role. But when it's locked, the information isn't accessible for emergency personnel to retrieve. That's where "ICE," or "In Case of Emergency" standards come in. You can set up your phone so that it will remain secure, while still making it possible for first responders to get to the critical information they need.
Mike wants to know if the OnePlus Two is a good deal. He recently returned the Motorola Moto X and is looking at getting one to replace it. Leo says that the OnePlus Two has started to leave him cold, and the Motorola Moto X doesn't have security features like a fingerprint scanner. Leo says that while the Moto X has a 21 MP camera, it doesn't have good low light performance without optical image stabilization. And the battery life has left him disappointed because it doesn't last all day. Neither does the OnePlus Two, however.