How can I AirPlay Netflix?

Episode 1228

Jerry from Idaho
Apple TV

Jerry has been traveling around via RV and he's having issues connecting to the internet, especially with his iPhone and Apple TV through hotspot mode. Leo says it's probably not fast enough to stream Netflix through his iPhone. But it's also very possible that AT&T is blocking Netflix or slowing it down. AT&T doesn't like that unlimited plan that Jerry has, and it's possible that they are throttling his connection after a certain amount of data. He's even tried it with Chromecast and it won't work either.

How can I sync photos from my iPad to Mac using iPhoto?

Episode 1228

Jim from Los Angeles, CA
Apple Photos

Jim wants to be able to use his iPad to make annotations on photos and then sync them to his Mac. But Apple has killed iPhoto, and the photos won't sync to iPhoto on the Mac anymore. Leo says that he can't keep using iPhoto because Apple moved to Apple Photos, which won't talk to his old iPhoto desktop app. So Jim will have to update his desktop and start using Apple Photos. Then it'll sync again.

Why does my iPhone say an Apple charging cable isn't supported?

Tom from San Dimas, CA

Episode 1228

When Tom plugs his iPhone into an Apple charging cable, he gets an error message that says "this accessory is not supported." Leo says that the cable may be on the verge of breaking, and as such, the iPhone is showing the error message. It could also be a buildup of pocket lint that is causing the connection to be occluded. Chances are, however, that he just needs a new cable.

Tom should check out this thread on the Apple forums about this issue.

Why can't Siri text for me?

Episode 1226

Alex from Los Angeles, CA
Siri on iPhone and Apple Watch

Alex is having trouble with Siri and using his contacts in iOS 9. Leo says that sometimes connecting a third party app like Facebook to contacts will cause multiple entries and that can confuse Siri. Especially if the contact in question has no phone and has the same name as the one that does. So it would be a good idea to merge his contacts. He should log into iCloud as well and see what his contacts look like. It's likely that Siri is just using a contact that has no number so it can't call or send a text. Merging the contacts will fix it, and it'll clean up his contacts as well.

Can an iPhone user help an Android user?

Larry from Irvine, CA

Episode 1224

Larry wants to help a friend using his mobile phone, but he has iOS and his friend uses Android. Leo says the good news is that they're both computers. It'll be similar, but he'll have to spend a little time getting the lay of the land to learn the unique ins and outs of Android. But it's all minor stuff. The really good news is that the issues that Larry's friend has is with setting appointments and reminders, and going through Google makes it really easy. He'll just enter his Google credentials once and Google will take care of the rest.

Why is battery life on Android so bad?

Josh from Highland Park, CA

Episode 1223

In the battle of Android vs. iPhone, Josh likes both, but he says he prefers Android. Leo says he prefers Android as well, and now that hardware can run it, it's on par, if not better than iOS. But the problem with Android is that while they have better cameras and screens, the battery life has suffered as a result. Android runs a ton of background activity and that kills the battery. iPhone doesn't allow that.