Mike is getting his first smartphone and wants to know what he should get. Leo says that for a first timer, iPhones are popular, but it's not necessarily the best choice. Leo says that a Windows Phone is a good option because it's very easy to use. It doesn't have all the apps, but it has everything a beginner needs.
David wants to backup all his photos in Google. Leo says to install Google Plus on the mobile phone and then turn it on in the iPhone or Android. Then they'll automatically upload.
Lou has an iPhone 5 and has been hesitating upgrading to iOS7, so he hasn't. Leo says that Apple will be releasing iOS 7.1 soon, so it may be wise to just wait a little bit longer. Lou also wants to know why the Lightning connector doesn't work all the time. Leo says that if Lou bought it from a third party, that could be the issue. If it's not charging, it may be that Lou is connecting to a USB port that doesn't have enough juice running through it. USB adapters have different amps. Anything less than 5v x 1 amp, it won't charge. The iPad requires 5.1 v x 2.1 amps.
There's a flaw in iOS and OS X that allows a "man in the middle" to intercept your credit card information. Apple just put out an emergency update to iOS to patch this. The update is OS version 7.0.6 and users should install it immediately to all iPhones and iPads. Hopefully, the OS X patch will be coming soon as well.
Terri has a ton of text messages over the last five years on her iPhone that she'd like to get onto her computer. Leo says that it's more than just texts, it's also images. First, Leo says she should backup her phone. Then get a program called iExplorer, by Macroplant. It will not only get her music, but also will allow her to export text messages to PDF, along with images. It'll also save voicemails.
Michele's daughter is going overseas and she has an iPhone 4S. How can she use a local SIM while she's there? Leo suggests upgrading to the iPhone 5, 5C or 5S through Verizon. It's a world phone and she can then use a local SIM when she gets to where she's going. Asking Verizon to unlock the 4S may not work because it wasn't a GSM phone. And that iPhone 4S wouldn't work where she's going anyway. So upgrade and then you can do what you want.
There's a new app out called "Secret" on iPhone that allows you to post secrets anonymously. It's becoming quite popular with teenagers. Leo says that users can search for "Secret Speak Freely" to try it out.
Joe's iPhone 5 is having issues with Messages. When he erases messages, it doesn't free up any of the space on his phone. Apple says it's a known bug. Leo says there's a program called iBackupBot which will backup his phone, then delete the info and restore what's left to the phone. Or, he can backup his phone to the cloud, then toggle documents and data to off, and then restore.
John has an iPhone 4S phone and his contract is up. He's wondering if he should he wait for the iPhone 6 or get the iPhone 5S now. Leo says that the iPhone won't come out until at least September. We don't know what it will have, but it's a "tick-tock" cycle for Apple, meaning the iPhone 6 will be a big step up. That being said, Leo's not sure what more than can even do since this is a mature product category now. He'd like to see a bigger screen, but that's about it. If John thinks the 4S screen size is fine, then that won't be an issue for him.
Rick entered a date on his calendar on the iPhone via FantastiCal, and his friend noticed that it appears on his calendar as well. Leo says it will do that if he had set it up that way. The calendar will see that he's put a name in the event and email it as an invitation. It's a nice feature, but scary if he doesn't see it coming.
