iPhone

How can I cut the cord and yet, keep my cable service?

Paul from San Diego, CA

Episode 1075

Paul wants to cut the cord as he's tired of his cable bills getting higher and higher. Can he replace the set top box and save a little money? Leo says that he recently bought a TIVO that can take a "cable card." This is a card that can plug into the DVR. Your cable company is supposed to support it by law, but they aren't very helpful in getting it because that set top box is a revenue stream. So you need to know if you can get one from your cable company. Go down to the cable store and get a face to face with them about it.

What's the best video camera for a kid?

Episode 1074

Jenny from Cypress, CA
Olympus TG-2

Jenny's daughter wants a video camera, what should she get? Leo says that since Jenny's daughter has an iPhone, she already has a great camera there. Camcorders are dying. So Leo recommends getting a point and shoot camera with a good zoom. They shoot great HD video these days.

Leo likes the Olympus TG-2. It's a tough camera that's both dust proof and water proof.

What's the best photo printing service for iPhone pictures?

Randy from Hermosa Beach, CA

Episode 1074

Randy is an amateur photographer and he's got a few great images on his iPhone that he wants to blow up larger than a poster. Leo says that a camera phone only has so much data, so it may not look great blown up. 14x19 is probably the sweet spot. The larger he goes, the more defects he'll see in the image. Apple's own photo service is very good, so Leo recommends using that.

What should I get for my first smartphone?

Episode 1067

RJ from California
Apple iPhone 5s

RJ is looking to upgrade to his first smartphone. He has an old Apple Computer running Snow Leopard. Leo says that since RJ is in the Apple universe, the iPhone is probably the best option. It's certainly the most popular for Mac users. But for someone who has never used a smartphone, a Windows 8 phone is also a great option. It doesn't have as many apps, but as someone just starting out, he won't miss them. Nokia makes the best ones. Android may be a bit too much for a beginner, but that's the third option.

Apple Releases iOS 7.1 Update

Episode 1066

Apple has released iOS 7.1 for iPhone and iPad, and Leo says users should run, not walk, to install it. It solves a lot of problems that have creeped up. It does seem to have battery problems, however. Leo advises resetting the iPhone after you update it, that should clear out the "cruft" and get it back to it's usual battery life. Leo advises going to Settings > General > Reset > Reset All Settings. Don't choose the "Erase All Content and Settings," as that will erase all data as well.

Why won't my iPhone charge with a Lightning connector?

Lou from San Diego, CA

Episode 1061

Lou has an iPhone 5 and has been hesitating upgrading to iOS7, so he hasn't. Leo says that Apple will be releasing iOS 7.1 soon, so it may be wise to just wait a little bit longer. Lou also wants to know why the Lightning connector doesn't work all the time. Leo says that if Lou bought it from a third party, that could be the issue. If it's not charging, it may be that Lou is connecting to a USB port that doesn't have enough juice running through it. USB adapters have different amps. Anything less than 5v x 1 amp, it won't charge. The iPad requires 5.1 v x 2.1 amps.