Terri has an old Razor flip phone and she's about to have it disabled by AT&T. Leo says that if AT&T is doing that for network reasons, then they should give her a free phone to replace it. And you should be able to get another flip phone if you want. But if you want a smart phone, then you'll have to remember it will cost a lot more, with the data plan. If you're ready for that, then how exciting! There's a lot more you can do with it. What Leo recommends is having your son's take you to the AT&T store and see what you're options are.
Earl wants an unlimited data plan. Leo says that Sprint and T-Mobile both offer unlimited data plans. If he's not ready to jump to another carrier, he can save data by managing the settings in his iPhone. If he has iOS 8 or later, he should look under his usage settings. He can disable cellular data for individual apps.
Rojit is getting an iPhone for father's day and he wants to know if he should wait for the iPhone 7. Leo says that if he can wait until September/October, then he'll get the latest and greatest running iOS 10. We know that it's coming in the fall. We also hear that there will be an improved dual camera, and the talk is that Apple is going to eliminate the headphone jack and use the Lightning port. It may not be enough to wait for. If he got one today, he'll be fine. Then he'll be set up to get the iPhone 7s next year.
Sandra dropped her mobile phone and had the screen fixed at Staples. Now Siri doesn't work, and neither does the speaker. Leo says that the problem with third party repair sites. Leo says that Apple's attitude takes away our right to repair and it's hard for third parties to learn how to repair the phone properly. Had she brought it back to Apple, it would have been either repaired or replaced properly. At this point, her only option is to bring it back to Staples until it gets fixed properly.
Dan was using his iPhone 5s and he got a message that someone is trying to sign into a device using his Apple ID. Apple says that they don't send out messages like that. Leo says that isn't really accurate as he's gotten those as well. Any time you sign into a new device, you get that message. If it comes with a suggestion to change the password, however, then that could be a ploy to steal his Apple ID from a browser. He should never do that.
Chuck would like to connect his iPad to his TV wirelessly without anything in between. Leo says he can only connect to his TV with the Apple TV. It uses Airplay. On the Android side, his TV may support Android's DLNA or MiraCast without additional hardware.
Dennis got an iPhone 6s Plus a few months ago and he can't seem stop the storage from filling up his phone. Leo says that the iPhone caches a lot of data. If he plugs it into his computer, he can take a look at it in iTunes. It will show him a graphical representation of the space used in "other." The only real way to clean it up is to backup the iPhone, erase it, and then restore it. That will get rid of all the cached stuff. He can go into Settings > General > Storage and Usage, and clear everything out piece by piece.
Gary has an iPhone 5S and he's hearing rumors that the iPhone 7 is coming out in the fall. He wants to upgrade to get more storage. How can he make room on his phone in the meantime? Leo says that since Gary is thinking of upgrading because he's running out of room on his 32GB model, he suggests backing up those photos into the cloud. Gary can turn on the iCloud Photo Library for storage. He can find that in Settings > Photos and Cameras > iCloud Photo Library. He may need to buy more storage and can get 200 GB for $2 a month.
Dan's daughter is graduating from high school on Friday and he wants to be able to broadcast the graduation ceremonies to family all over the world. How can he do it and have great audio? Leo says that everyone has gotten into live video streaming with Periscope, Meerkat, and Facebook Live. The benefit of Facebook is that they'll even save it to his account so that people can watch it any time.
Preston's music is in the cloud now, but he wants to know how he can listen to that when he's not on the internet. He's using Apple Music. Leo says there's a button in Apple Music for downloading music, and as long as he's a subscriber to Apple Music, he can download and play the music even when he's offline. He just needs to find a playlist or album he likes, and look for the download button. Sometimes music services will phrase it a little different, and say "Cache" or "Pin" instead of "Download."