Chris says that financing on the iPad Pro is confusing. Should he just buy it outright or finance it? Leo says that financing on the iPad is far different on the iPad Pro because Apple isn't competing with carriers. But it usually costs more with interest. Apple has sweetened the pot with the iPhone, bringing the interest down to almost nothing. It's still better than buying it on a credit card. Leo advises waiting to see what the financing options are when it comes out. By then, Apple should make their terms and conditions more clear.
David is wondering whether he should get the iPad Pro when it comes out, or get the Microsoft Surface Pro. We don't really know anything about the iPad Pro quite yet. Leo's impressed by it, but it comes down to whether or not software will take advantage of it. Since David will be using it for business, office work, and multitasking, Leo recommends sticking with the Microsoft Surface Pro. The Surface Pro 3 is good, and the Surface Pro 4, which should be out soon, will be even better.
Thomas bought a new iPhone 6s, his first as he leaves the Windows Phone behind. Leo says it's too bad, because the Windows phone was nice, but it just came too late to the party. Thomas is partially blind and he's had to move to the iPhone because the accessibility features are so much better. Leo says that Apple has done a great job with accessibility.
Paul's business uses iPads for his employees and he needs an app to enter data in the field. Leo says that Filemaker has a great app called Filemaker Go that enables users to create custom data forms to enter and then sync to the desktop. He'll also need the desktop app as well. The chatroom says Google Docs will also do the job.
Leo says that the new iPad Mini 4 is essentially the iPad Air 2 shrunken down. The Air 2 wasn't updated. The Mini 4 has about 50% better performance and better graphics from the previous Mini. Leo says it a good size. The larger 12.9 inch iPad Pro won't be out until November.
Paul bought an iPad Air 2 and it reboots itself, so he returned it and got a new one, and it's rebooting again. Sometimes the iPad can crash in the SpringBoard, which is called a ReSpring. But that's just Springboard reloading. If it's a hard crash, that could be a hardware issue. But since Paul replaced the tablet and his app is crashing, that points to a specific app problem. If it's video streaming, then that's an unrelated bandwidth issue. And if the crash persists after he removes the app, then he may need to do a factory restore to reset the tablet completely and reload the OS.
While most of Apple's announcements on September 9 were things we had expected, the iPad Pro's 12.9 inch size has opened people's eyes. When Apple showed it off with the Apple Pencil, it showed promise that it could be a device used for something more than just media consumption. iPads have been great for watching movies, TV shows, reading books, surfing the web, and browsing magazines, but the fact that this is more like a full computer makes it more productive.
Scott has an iPad Mini 2 with thousands of pictures on it. But when he plugs it into iTunes, it won't back them up. Leo says that backing up the iPad should have moved over all the photos. So if it didn't, that's a concern. iTunes should back up everything, then he should be able to restore it all to a new iPad.
Alan is wondering if his iPad 2 could wear out. Leo says only if he bangs it around to physically damage it. Alan says it doesn't work as fast as it used to, though. Leo says that the one flaw of solid state memory is that it gets slower over time. So it may be worthwhile to refresh it from time to time. It's the same advice with mobile devices as with computers. About once a year, it's a good idea to backup your data and then wipe and refresh the device. It won't get it back to 100% of the original speed, but it should get most of the way.
LeAnn just bought a new iPad Air 2 and she's trying to find a good external keyboard for it. Her old one allowed her to type vertically or horizontally with it. Can she get one that will do the same with iPad Air 2? Leo says that the down side of getting a new iPad is that it's thinner and she'll lose out on using other third party devices like external keyboards.