Taylor has an iPad 3 with Verizon 4G. Despite having plenty of data left, he gets a message on the iPad saying that he's reached his data limit. Then when he clicks "later" to dismiss the message, it won't let him access data. He's called Verizon, but they are claiming it's an Apple issue.
Thomas also wants to know if the Windows Surface tablet has accessibility. Leo says not as well as the iPad. The iPad is fully equipped with accessibility features. Thomas was considering the Surface RT tablet because he depends heavily on SkyDrive. Leo says there is a SkyDrive app for the iPad that he could use though.
He also uses OneNote, which also is available on the iPad.
Jean has an old Dell from 2007 and it's starting to act up. Should she get a new computer? Leo says that a computer's age is like a dog's age. A six year old computer can't really do a lot of modern things. But just because she gets a new computer, doesn't mean she has to throw away the old one. She can always put Linux on it. She was told that her computer had a virus on it. Leo says that may be, but more likely he wants to sell Jean a computer. The AOL software that Jean is using is more likely just timing out, which is normal. So Jean may not really "need" a new computer.
When Max connects his iPad 2, iPhoto sees it but iTunes doesn't. Leo says that Max may want to upgrade to iTunes 11. Also, he should try enabling the launch iTunes when device connects option. Max can also select the Sync over WiFi option. Leo advises turning off the iPad and then turning it back on. If that doesn't work, he should reset it by holding down the home button in addition to the power button until it turns off. If it still isn't showing up in iTunes on the desktop, he should bring it to Apple.
Hugh overheard Leo talking about an escalator to nowhere. What is that? Leo says he's been addicted to the Simpson's Tapped Out on the iPad. It's free, but to get a nice village going, game players have to make in-app purchases and Leo has built up quite a community of Springfield. It's fun.
Greg likes to download videos and store them on the iPad so he can view them when an internet signal isn't available. How can he download and save them directly on the new iPad?
Leo says that the trend is towards streaming these days, thanks to Hollywood's paranoia. There are ways to do this, though. The easiest is to rip the movie to a computer and use iTunes to sync it over.
George was on Skype the other day and his camera went blank. Leo says that sometimes Skype will forget or get confused if the camera is attached or not. It can also happen if the camera has been taken over by another program exclusively. Try rebooting the computer and then going back into Skype. George says it's on the iPad, not a regular computer. Leo says it could be a bug in the Skype app, and reinstalling it could fix the issue.
Steve bought an HTC Evo 4G with Virgin Mobile and he's having trouble with text messaging through Facebook. When his friend responds, it goes to his iPad, not his phone. Leo says that's probably because they're responding via iMessage. He'll have to delete his phone number from Facebook and then re-register the new one, even if it's the same number.
Ben keeps getting offers from Kim Komando, with warnings that iPads are starting to get hacked. Leo says that he's never seen an iPad get hacked. The very way that the iPad works makes it very difficult for a virus to take over the iPad. Leo thinks there's scare mongering going on here for getting attention to their program.