Nancy has an iPad 2 and now she's running out of room. She's downloaded all her pictures. But she's worried about Apple deleting her iCloud backup if she hasn't backed up within 180 days. Leo says it's easy to just turn on iCloud backup on your iPad in the settings and it'll do it automatically. But if she's run out of space, then Leo advises to either go in to the settings and delete the iCloud backup, or you can pay .99 a year for 20GB. Then you won't get that warning. She'd also like to take her videos off her iPad, but she doesn't have a computer.
Terry found an iPad in the street and has been trying to find the owner for a month. She wants to know how she can unlock it so she can find the owner. Leo says that after a month of searching, she's really done enough. There really isn't a way to unlock it once the owner has set it to unlock. There's probably stuff they don't want them to see. Can she use it? Leo says it depends. Hook it up to a computer with iTunes and wipe it. Then you can start from scratch. If it hasn't had the "kill switch" engaged, then you could be able to use it.
Leo got the new iPad Air 2 (in opulent Gold, nonetheless) and he says while it's nice and has some new features, you don't really need it. Save your money. Tablets are so mature these days that there really isn't a benefit from cashing in your old one and getting the new one. The only real benefit is that the SIM can be used for almost any carrier, so you can switch carriers on the fly, but other than that, there's no real need to buy a new one.
Roger bought a new iPad and he's heard that Apple is going to announce an iPad Pro with a larger screen. Leo says nobody really knows because it's a rumor, but the rumors have been pretty accurate of late. If Apple does come out with it, should he buy Apple Care? Leo says only if he's prone to breaking things and he wants to get Apple Care Plus, which will offer replacements of broken devices. Regular Apple care will not. But if he's only going to use it at home, he probably doesn't need Apple Care.
Roy's old mother has been looking at an electronic magnifying device to look at documents and photos. She won't use a tablet, though. Leo says that's a shame because they're very useful and she could reset the type to any size she wants. Plus she just wants to read the books she has. Leo says that's understandable. Leo says there's a program called Big Magnify for the iPad and iPhone will allow her to read a book by magnifying the image with the photo app.
Ed has an iPad 4 and he can't print to his Pixma printer. Apple says he can't. Leo says that Apple uses "AirPrint" to print via WiFi, and if the printer doesn't support it, then he'd have to add additional hardware to give it that support. But there may be software that Apple offers for free. Otherwise, Leo recommends xPrintServer. It'll take any USB printer and make it an AirPrint compatible printer.
Walter can't take a screenshot anymore using Assistive Touch in iOS 8. Something had been changed from iOS 7. He wants to take a screenshot of photos that he has zoomed in on to get rid of the black borders around them.
Since the camera roll in iOS is accessible from other apps, Leo suggests trying SnapSeed. It's a free Google product, and it's a photo editor that has cropping. This is a great photo editor that does a lot of things, so it's worth a try.
Chris is a grad student and is looking to replace his desktop with an iPad. Leo says it can be done, but he wouldn't. He likes to be able to open multiple windows for research while having a window for Word to write with. He wouldn't want to write a paper on an ipad since it's pretty much sandboxed.
Wendy is considering getting a computer for her Mom. Leo says that computers are too complicated for most people, especially seniors. He recommends an iPad. It's a lot easier, and you can use SIRI to open apps, dictate email, and surf the net. And there's a 12.9" iPad rumored to be coming next month. Leo also says that Wendy will have to get one with LTE and that will be an additional monthly cost.
Eleanor has a 1st generation iPad and she doesn't use it for anything other than email and browsing the web. But Safari is constantly crashing on her. Leo says that since it's over 4 years old now, it's a good idea to just start over. She should sync it up to iTunes, back up and then restore it. But it may be that today's websites are just too hard on its limited power and memory. It's worth trying the reset, though.