Terri is going to a conference and wants to bring a tablet to replace her laptop. How can she replace it without paying for an iPad Pro? Leo says that Samsung makes a tablet, the 8" or a 9.7" Galaxy Tab S2, for around $400. And she can use a third party bluetooth keyboard so she doesn't have to pay a lot. Terri can also sync it with her Note IV.
Nas said that he had the same phantom iPhone issue with his tablet and it turned out to be the magnet from his case that caused the system to start activating his apps. He thinks that maybe the previous caller may be using too much current when charging and that's causing a magnetic field resulting in random app activity.
George has an iPad and he keeps getting notified to upgrade to iOS 9.3.1. He keeps installing it, and it still asks him to upgrade it. Leo says that if he's not experiencing his iPad freezing up, then it really isn't as crucial to install it. But if he wants to do it, he should turn off the iPad completely and then turn it back on and install it. If that doesn't work, then Leo says that a visit to an Apple genius may be in his future.
Apple had its event on March 21, where it announced a new iPhone SE and iPad Pro. While they aren't revolutionary products, the iPhone SE brings the features of the current iPhone 6s to the smaller 4" phone. Apple's new iPad Pro is a smaller size as well, offering the features of the 12.9" iPad in the 9.7" size.
Burt plugged in his iPad to update it and it has been verifying the update for hours and can't be opened. Leo says the update probably failed and he can do a hard reset. Burt should press the on/off switch and the home button together and hold it down. Then it will boot up and load the current OS. Then he can try again.
Tom needs to replace his MacBook and iPad with newer models and he's not sure he needs to replace both. Leo says it's a good idea to wait because Apple will be announcing new Skylake models soon. One thought though is that the new 12" MacBook would give him the portability of the iPad and the functionality of a MacBook. And it has a gorgeous Retina screen. But it's that Type-C connector that people don't like.
Mel's wife is having issues with her Kindle Paperwhite and she wants a new reader. Should he get her a tablet? Leo says he can, but remember that the Kindle Paperwhite is easier to read on than a tablet. But they're limited in what they can do and sales have plummeted on Kindles since the iPad came out. Leo says that Amazon updated the Kindle Paperwhite recently, so Mel may want to get that. But Leo recommends getting her the iPad Mini. Then she gets the best of both worlds.
Bobbie has ripped all her CDs and is trying to sync them to her iPad, but they won't sync. Leo says it's likely that her iPad is full and just can't take anymore data. Leo says she can manually manage her iTunes music, or she can use playlists. That way she can replace her playlists as needed. She can also use iTunes Match, which for $25 a year, will enable her to stream music from the cloud. She could also get a device that supports Bluetooth or AirPlay. Then she can stream to her home theater or Bose system.
David is looking for an app that will turn his iPad into a secondary display. Leo suggests Duet, which was written by former Apple Software engineers. He can make it mirrored or extended and it works on both Mac and Windows. It uses remote access from his computer. This requires a wired connection to the computer, though.
Shell wants to know if she should buy a Wi-Fi only iPad, or the iPad with 4G access. Leo says that Apple will charge an additional $129 for the LTE capability, plus she'll have to pay for an additional monthly data plan. It's far cheaper to get a Wi-Fi only tablet and then use her phone as a hotspot for about $20 a month. Even Leo didn't buy a data plan with his latest iPad Pro. He just went with the Wi-Fi version.