Judy's iPad Air died. Leo says that if she brings it to the Apple Store they may be willing to replace it if she's very nice about it. The genius has some flexibility and can, on rare occasions, replace it, or they could give her a deal on replacing it.
Sam has an iPad 3 and he's about to upgrade to the iPad Air 2, but he's concerned that they will announce a new version within a few months. Leo says that nobody really knows when Apple will announce a new product. But Leo says that since Apple has released the iPad Air 2 just last October, there's a good chance that Sam is safe for at least a year. Leo does have a hunch that there may be a larger iPad Pro coming this summer, however.
Robin heard the earlier call from Chris asking whether to get an iPad or the Surface tablet. Robin has been using hers for about a year, and loves it. She decided on it when debating between a MacBook Air and the Surface Pro 3. The only thing she noticed was that it first starts into the tiled "tablet" mode, unless its been specifically set up to boot into the desktop.
She says the Surface fits into everything, it can go everywhere, and can do anything. She uses it for Microsoft Office, school and health business stuff, and more with it and she's very happy with it.
Alan has a desktop with multiple 27" screens. He as an iPad and an Asus tablet. Is there anyway he can connect to the screens wirelessly so he can see contents of the tablet on the screen? Leo says there's the ability to do it the other way, but not back. The Chatroom says to check out Splashtop.
Chris is a writer and proofreader and he's looking to get an iPad or a Microsoft Surface. Apple says the iPad will do everything the Surface can do. Leo says that's not even close to being true. The Surface offers a full version of Windows, so it'll do far more than an iPad. It also comes with Microsoft Office. Modifying PDFs is far easier on a Surface. He'll pay more, but he'll be able to do more as well.
Virginia needs a computer just for email and some internet. Leo recommends an iPad for that. But if she needs a keyboard and larger screen, then Leo recommends a Chromebook. These are ideal because they are very simple and secure. Acer's 15" Chromebook is just $349, and that's a great deal.
Margie has an iPad 2 with iOS 8.1. Now she's finding that she can't get Yahoo Mail. Leo says that there's an issue with iOS that corrupts the name of Yahoo Email. One way to fix that is to remove the account, and then add it back with the full email address.
Another option is to bypass the use of Apple Mail and use Yahoo's own app. She should also update to iOS 8.2.
Nancy wants to know how to keep a thread straight on Gmail. If she deletes an email, she deletes the thread? Leo says it depends on settings, but it's called "conversation view." Nancy can turn the threading off if she wants. This article on Lifehacker shows how to delete a reply in a thread. This may be different in the iPad, though.
Rob's job keeps him on the road, and he wants access to his desktop PC at home via his laptop or iPad. What's a good option, and can he do it without adding an app? Leo says that he can do it in a browser, but it's better in an app.
Atlas Remote Access on the iPad works well, according to the chatroom. There's also TeamViewer. But he'll need to install something. Google Chrome Remote requires installing an extension, but if the hardware isn't locked down from browser extensions, that's an option.
John wants to know the best way to play music from his iPad to his older stereo equipment. Leo says that he'll need to convert the digital data to analog before connecting it with a digital to analog converter. There's a dock that Apple makes that connects through the 30 pin connector.
The other option is to get an Apple TV and use AirPlay to do it if his stereo is connected to the TV. But the easiest way is to just use the audio minijack and plug it into an auxiliary input on the stereo.