iPad

How can I make room on my iCloud for backup?

Episode 1129

Nancy from Redding, PA
Apple iCloud

Nancy has an iPad 2 and now she's running out of room. She's downloaded all of her pictures, but she's worried about Apple deleting her iCloud backup if she hasn't backed up within 180 days. Leo says it's easy to just turn on iCloud backup on the iPad in the settings and it'll do it automatically. But if she has run out of space, then Leo advises to either go in to the settings and delete the iCloud backup, or pay $0.99 for 20GB. Then she won't get that warning.

Apple's iPad Air 2 Is Here, But Is it Worth the Upgrade?

Episode 1129

iPad Air 2

Leo got the new iPad Air 2 (in opulent Gold, nonetheless) and he says while it's nice and has some new features, you don't really need it. Save your money. Tablets are so mature these days that there really isn't a benefit from cashing in your old one and getting the new one. The only real benefit is that the SIM can be used for almost any carrier, so you can switch carriers on the fly. Other than that, there's no real need to buy a new one.

Should I buy Apple Care for my iPad?

Episode 1123

Roger from Lomita, CA
Apple iPads

Roger bought a new iPad and he's heard that Apple is going to announce an iPad Pro with a larger screen. Leo says nobody really knows because it's a rumor, but the rumors have been pretty accurate of late. If Apple does come out with it, should he buy Apple Care? Leo says only if he's prone to breaking things and he wants to get Apple Care Plus, which will offer replacements of broken devices. Regular Apple care will not. But if he's only going to use it at home, he probably doesn't need Apple Care.

How can I help my mother read books with technology?

Episode 1122

Roy from Orange County, CA
iPad Air

Roy's old mother has been looking at an electronic magnifying device to look at documents and photos. She won't use a tablet, though. Leo says that's a shame because they're very useful and she could reset the type to any size she wants. Plus she just wants to read the books she has. Leo says that's understandable. Leo says there's a program called Big Magnify for the iPad and iPhone will allow her to read a book by magnifying the image with the photo app.

How can I print from my iPad?

Episode 1121

Ed from Delaware
Canon Pixma Printer

Ed has an iPad 4 and he can't print to his Pixma printer. Apple says he can't. Leo says that Apple uses "AirPrint" to print via WiFi, and if the printer doesn't support it, then he'd have to add additional hardware to give it that support. But there may be software that Apple offers for free. Otherwise, Leo recommends xPrintServer. It'll take any USB printer and make it an AirPrint compatible printer.

How can I get Assistive Touch to take screenshots in iOS 8?

Walter from Huntington, WV

Episode 1120

Walter can't take a screenshot anymore using Assistive Touch in iOS 8. Something had been changed from iOS 7. He wants to take a screenshot of photos that he has zoomed in on to get rid of the black borders around them.

Since the camera roll in iOS is accessible from other apps, Leo suggests trying SnapSeed. It's a free Google product, and it's a photo editor that has cropping. This is a great photo editor that does a lot of things, so it's worth a try.

What computer should I buy for my mom?

Wendy from Yorba Linda, CA

Episode 1117

Wendy is considering getting a computer for her Mom. Leo says that computers are too complicated for most people, especially seniors. He recommends an iPad. It's a lot easier, and you can use SIRI to open apps, dictate email, and surf the net. And there's a 12.9" iPad rumored to be coming next month. Leo also says that Wendy will have to get one with LTE and that will be an additional monthly cost.

How can I get Safari to stop crashing on my iPad?

Episode 1110

Eleanor from Pasadena, CA
Apple iPad

Eleanor has a 1st generation iPad and she doesn't use it for anything other than email and browsing the web. But Safari is constantly crashing on her. Leo says that since it's over 4 years old now, it's a good idea to just start over. She should sync it up to iTunes, back up and then restore it. But it may be that today's websites are just too hard on its limited power and memory. It's worth trying the reset, though.