Tom needs to replace his MacBook and iPad with newer models and he's not sure he needs to replace both. Leo says it's a good idea to wait because Apple will be announcing new Skylake models soon. One thought though is that the new 12" MacBook would give him the portability of the iPad and the functionality of a MacBook. And it has a gorgeous Retina screen. But it's that Type-C connector that people don't like.
Mel's wife is having issues with her Kindle Paperwhite and she wants a new reader. Should he get her a tablet? Leo says he can, but remember that the Kindle Paperwhite is easier to read on than a tablet. But they're limited in what they can do and sales have plummeted on Kindles since the iPad came out. Leo says that Amazon updated the Kindle Paperwhite recently, so Mel may want to get that. But Leo recommends getting her the iPad Mini. Then she gets the best of both worlds.
Bobbie has ripped all her CDs and is trying to sync them to her iPad, but they won't sync. Leo says it's likely that her iPad is full and just can't take anymore data. Leo says she can manually manage her iTunes music, or she can use playlists. That way she can replace her playlists as needed. She can also use iTunes Match, which for $25 a year, will enable her to stream music from the cloud. She could also get a device that supports Bluetooth or AirPlay. Then she can stream to her home theater or Bose system.
David is looking for an app that will turn his iPad into a secondary display. Leo suggests Duet, which was written by former Apple Software engineers. He can make it mirrored or extended and it works on both Mac and Windows. It uses remote access from his computer. This requires a wired connection to the computer, though.
Shell wants to know if she should buy a Wi-Fi only iPad, or the iPad with 4G access. Leo says that Apple will charge an additional $129 for the LTE capability, plus she'll have to pay for an additional monthly data plan. It's far cheaper to get a Wi-Fi only tablet and then use her phone as a hotspot for about $20 a month. Even Leo didn't buy a data plan with his latest iPad Pro. He just went with the Wi-Fi version.
Dave needs a new computer for Christmas. He's thinking of going with a tablet that will have its own internet access and drop his broadband at home. Leo says that iPads and Chromebooks aren't usually desktop compatible, but he could get them with 4G/LTE internet. But that's really only practical if he'll be moving around a lot.
Carl got a cheap $2 charging cable for his iPad online, and now he's getting a message on his iPad that it isn't supported. Leo says that Apple has a proprietary cable for syncing data and charging devices. Leo suspects he'd probably be able to charge his iPad with that cable just fine, but he won't be able to sync the data. When buying a cable, he should look for "MFi Certified." Those cables are made to work with Apple devices. Apple licenses that cable technology, so he won't ever find an MFi Certified cable for cheap.
Leo says if he had a keyboard, mouse, and monitor, then the MacBook Pro would be usable with the lid closed. Using VNC works, but he'd have to keep waking up his laptop to do it.
Bruce's daughter wants to have a tablet for college to go with her laptop. Is a tablet good for taking notes? Leo says that Microsoft has put out a touch version of Office for the iPad before their own. Leo says that Android tablets work with it as well. But for what his daughter needs it for, Leo recommends the iPad. But the Samsung Galaxy Tab is a great Android tablet as well.
David has a first generation iPad Mini and it won't clear out an old Apple ID, even after doing a reset. Leo says that the new version of iOS requires users to verify the old Apple ID and password to prevent theft of a device and then just wiping it. Leo says one thing that David can try is a DFU reset.