Michele is having issues with her iPad 2. The Wi-Fi is dropping out and her apps disappear and reappear. Is it wearing out? Leo says that what Michele is dealing with is a "Springboard crash." It may be corrupted. She should try to backup her iPad, which she should do regularly using iTunes. Once she's got it backed up, she should do a complete factory reset. It may even need to have a DFU reset.
Shane isn't a big iOS fan, but he finds that the iPhone handles music and streaming much better than Android. Leo agrees, but says that Android has claimed they have finally solved their music latency problems. Even if they have, it's hard to beat how Apple handles their music. From higher resolution audio, to streaming from the cloud, to iTunes, it really is the top.
If you are having odd problems with your iOS device, there are some basic steps you can take first that might resolve the issue. First is to simply reboot the iPhone by holding down the power button and then "slide to power off." Then hold the power button again until it starts up with the Apple logo.
Next you can try a hard reset. You can do this by holding down the on/off button and the home button until the Apple logo appears.
Lori has an iPad and was backing up regularly to iCloud, but when she connected it to iTunes, it said she hadn't backed up since January. Leo says that the iCloud backups won't show up in iTunes. That will only show her the last time she directly connected it to the computer.
The White House has released an augmented reality app. The app called "1600" allows anyone with a smartphone or tablet and a $1 bill to take a tour of 1600 Pennsylvania Avenue. Leo believes it's far more useful than virtual reality.
Microsoft is the first to leverage augmented reality with HoloLens. It's currently $3,000, but that should get cheaper soon. Leo says he wouldn't be surprised to see if plummet in price by next year.
LeAnne wants to know if the iPhone 5 is still a good phone to get. Leo says she could still find them, but the iPhone SE is a better buy because it's essentially an iPhone 5 with a newer processor. It'll likely stay updated longer.
Lori is having a problem with her iPad 2. She syncs it over Wi-Fi, but lately when she tries to plug it in to her PC, it won't let her sync. It just requests to restore to a backup. Jason says that the PC is looking at the iPad as if it's a new one and can't identify it. Updating iTunes on the PC and iOS on the iPad could help. The iPad 2 doesn't support iOS 10, though. She may be at the end of the line there. If it offers to set it up as a new iPad, that may be OK, as it pulls the data off the iPad and syncs it. That can be scary, so Lori should have iCloud backup enabled.
Bob has an old Samsung Galaxy phone and is looking to upgrade to an iPhone, but he doesn't want a larger phone because they're more expensive. Leo says that the iPhone SE is a good choice because it's essentially an iPhone 5 in a smaller package. He'll also save $100.
Remember when Apple refused to unlock an iPhone because to do so would unlock all phones? Well the company NSO Group has found several flaws in the iPhone operating system and they've been selling exploits to governments to spy on dissidents. They've apparently had the exploit for three years and have been selling it. Apple has moved to patch the exploits that have been reported, but the question is, have they gotten them all? Leo says there's something wrong about selling the ability to spy on people.
Chris wants to build an app for energy savings, but he doesn't know what to call it. Leo says that ideally, he'll want to build it to be cross-platform so he can sell it on Android, iOS, and even Windows. eLance (now Upwork) is a good place to hire someone to build it. What should he call it? Something that explains his app in one or two words would be ideal.