Internet

What's the easiest way to find an Internet Radio Station?

Episode 1076

Steve from Canoga Park, CA
Mondo Internet Radio by Grace

Steve wants to know why it's so difficult to tune into an Internet radio station. There has to be a better way than just search and then hunt around. Why isn't there a search protocol that's common? Leo says that it only works like that if there's a central authority. But the Internet isn't like that. Googling a radio station isn't always the best because every station does it differently.

How can I monitor my daughter's web use?

Episode 1076

Esther from Santa Clarita, CA
OpenDNS

Esther would like to monitor her teenagers' activity online. Leo says that parents should have every tool they can, but one thing she can do is change her DNS settings to use OpenDNS.com. That's the "phone book" that routes web traffic to the appropriate addresses. OpenDNS has great parental filters and blocks, and a lot of schools and business use it.

Why can't I connect to the internet?

Gina from Hollywood, CA

Episode 1074

Gina tried to change her Windows account to a limited user, but now she has no internet connection. What happened? Leo says that sometimes a program won't operate properly unless it runs as an administrator. So that may cause the issue connecting to the Internet. She also has DSLExtreme and it may be that downgrading may have broken her connection to them. Leo says she should double check her connections as well. But at this point, Leo advises contacting DSLExtreme to ask them for help.

Why is Earthlink still down?

Mary from Los Angeles, CA

Episode 1074

Mary has Earthlink and for the last three days, they've been down in L.A. Leo says that's terrible! She wants to know if they've been bit by heartbleed. Leo says it's probably more serious than that. Heartbleed can be fixed with a simple server upgrade, but this sounds like a cascading failure where fixing one thing impacts more things. Leo thinks it's time to get a new ISP. DSLExtreme is good. Leo advises asking them to move Mary and request an estimate of how long it will take, because it could take several days or even weeks to make that switch.

Why am I getting warnings about websites being infected?

Episode 1072

Michael from Cerritos, CA
Google warning

Michael has noticed that he gets a warning that some websites are suspect and it won't let him in unless he agrees to take the risk. Leo says that is a function of Google and Microsoft which searches websites and flags them as being at risk for malware. Leo says it's a good service, and helps prevent malware from poorly designed websites from infecting users, especially on the Windows platform. Forums are frequently bit because they are written in open source and rarely updated. They should fix it, because if Michael is having issues, then everyone is.

What's the best antivirus?

Episode 1068

Bobby from Las Vegas, NV
Microsoft Windows Defender

Bobby wants to know what Anti Virus he should use. Leo says that AVS software isn't as important as behavior. If he's very careful with his online behavior, then having an antivirus is a good last line of defense. But if he isn't being safe online with his behavior, AVS really won't save him from himself.

Here's what Bobby should do:

How can I save a flash movie from the Internet?

Steve from Finland

Episode 1065

Steve wants to download flash based videos from the Internet and he's having trouble finding a good source. Leo says there's a number of options. Leo recommends Applian's web video downloader, called the Replay Media Catcher. It's free to try and downloads almost every format. VLC Media Player can also do this. KeepVid.com is a good web based option.