iMessage

Why is the video I share on iMessage so bad?

Apple iOS 10

Episode 1382

Caesar from San Bernardino, CA

Caesar and his family all use iMessage because they all have iPhones. When he shares videos, though, the quality is terrible. Leo says that the network is trying to save bandwidth. It's better to upload the videos to YouTube and then share a link. He could also share a link via iCloud. The better solution would be to get everyone to use WhatsApp.

Should I use Google Voice on my iPhone for texting?

Google Voice

Episode 1363

David from Little Rock, AR

David is an iPhone user and he wants to start using Google Voice, but he doesn't know if it's better than trying Allo or the other messenger programs. Leo says that iPhone users should just stick with iMessage. All SMS messages will go to iMessage anyway, because Apple doesn't let users change the default messenger app. iMessages will be color coded blue, while regular SMS messages will be color coded green.

Vulnerability Found in Apple's macOS and iOS

MacBook Air, iPhone, iPad

Episode 1308

Cisco has found a vulnerability similar to the Android text exploit, which could take control of your mobile phone through a text message. Leo says that Apple has released a patch to close the hole before anyone else had discovered it. This affects iOS, watchOS, macOS, and tvOS. Mavericks and Yosemite users don't have a fix yet, though, so those users should disable iMessage until they do. If you can't get past Mavericks because your desktop is too old, turn off iMessages permanently.

How can I recover a deleted text message from my iPhone?

Episode 1300

Brandon from Redlands, CA

Brandon needs to recover text messages that he deleted from his iPhone 5S. Leo says that if he's deleted a text, there really isn't a way to recover it. However, his carrier will almost certainly have a copy of the message, if it used SMS (the green bubble), so he could try and ask them. He could also look in the Messages (iMessage is the blue bubble) app on his desktop. If he has text messages still on his phone and he wants to get them off, then eCamm has a utility to download them. Another option is the iCloud backup.

Why does it take so long to get a text message?

Episode 1284

Dave from Escondido, CA

Dave has noticed sometimes his text messages take up to 15 minutes or more to be delivered. Leo says that since Dave is using Verizon, they are using an old system called SMS, which uses cellular to transmit, rather than data. They use it because it's extremely lucrative, rather than using data-based schemes. That's why Apple has bypassed the carrier infrastructure with iMessage.

Why can't I get replies from group text messages?

Episode 1248

Bruce from Riverside, CA

Bruce is having trouble getting responses with group texting through Verizon. Leo says that happens to his wife as well. Often they arrive a day later, sometimes not at all. Leo says it may be a handshake issue between carriers. It also could be that some people in the group text may be using iMessages with an iPhone. Most users don't realize that when they use iMessage, they're using data and not the SMS system. As such, some just don't get the message because they're on two different networks. The best solution is to go with a data only system like WhatsApp or Facebook Messenger.

How can I get messages from iPhone users with my Android phone?

Telegram

Episode 1216

Peter from Brooklyn, NY

Peter has the Samsung Galaxy Note 5 but he wants to still use his iPhone as well. But because his phone number is registered with iMessages, he can't get the text messages from his Apple friends when he's using his Android phone. Leo says that it annoys him that iMessage isn't cross platform. Peter can go to this site that Apple has set up, input his number, and Apple will turn off iMessage to that number. That way, all the messages he gets will be through SMS.

How can I backup my text messages to my Mac?

eCamm PhoneView

Episode 1196

Dina from Manhattan Beach, CA

Dina wants to download her iPhone text messages with time and date. Leo says that the nice thing about the Apple environment is that they all work together. So the program that she uses for text messages, also works on the Mac if she sets it up that way. Then all the messages will appear there.

Another option is eCamm's Phoneview for $30. Dina can try before she buys and it will let her save all of her messages and data. They come in a PDF format when she saves them.