Bob has been having a lot of trouble with his Samsung phone, and wants to know if there's any future for Windows Phone. Microsoft took a $7 Billion write-off for their acquisition of Nokia, because Windows Phone is just not selling. It's only 1 or 2% of the total smartphone market. That being said, they are great phones. Microsoft just announced two new Windows Phone, the Lumia 950 and 950XL, that are amazing phones with great cameras. Microsoft has really reinvented mobile operating systems with the new mobile version of Windows 10 as well.
Dean wonders why people pay for Pandora and Spotify for their music when every song is on YouTube. Leo says that's a good question. YouTube also has it's own music service for $10 a month. It's really convenient. And many also use Apple Music as well. But if it's possible to just make a playlist and watch YouTube, then why not? The only thing is that he'd have to deal with ads.
Starting on Monday, YouTube will launch YouTube Red ad free for $10 a month, and if you already have Google Music, you get it for free.
Paul got his invitation to Google Fi and wants to know if he'll lose his ability to use ObiHai and VOiP. Leo says yes, probably. Leo uses Google Fi, and it can be used on all the new phones. At the bottom of fi.google.com, there is a link at the bottom to Google Voice and he'll have to link his Google Voice number to it. Leo likes it because it's extremely affordable at $20 a month for voice and text, and $10 per gig of data. You only pay for the amount of data you uses.
Brad is having issues with Google Chrome freezing regularly on Windows 10. He can typically make it freeze by trying to print. Leo says he uses Chrome all the time on Windows 10, and hasn't had any problems, but he hasn't tried printing yet. Brad has already tried uninstalling and reinstalling Chrome. Leo suggests disabling extensions in Chrome, and Brad says he only uses LastPass.
Karen is finding that her Virgin Mobile service is just terrible. Leo says that's because Virgin uses Sprint and their coverage is pretty spotty. There's no carrier that works everywhere, unfortunately. Karen should make sure to go with a service that works where she travels the most and where she lives. That's likely going to be AT&T or Verizon.
Brian can't find a third party Type C charger for his new Google Nexus 6. He thinks that at $25, the Google one is overpriced. Leo says it's not bad. Type C connectors can be inserted either way, and it has the advantage of being able to charge via USB 3.1, which will transfer data far faster. The Type C 3 Amp charger will support quick charging, but does he really need it?
Google had an event this past week where it unveiled two new Nexus phones and Chromecast devices. The Nexus 5X is the smaller and less expensive phone, and the Nexus 6P is the more premium model with a larger 5.7" screen. These phones have decent specs for the price, with great cameras and screens, and big batteries. The new version of Android, code named Marshmallow, will be delivering better battery life as well.
Larry wants to help a friend using his mobile phone, but he has iOS and his friend uses Android. Leo says the good news is that they're both computers. It'll be similar, but he'll have to spend a little time getting the lay of the land to learn the unique ins and outs of Android. But it's all minor stuff. The really good news is that the issues that Larry's friend has is with setting appointments and reminders, and going through Google makes it really easy. He'll just enter his Google credentials once and Google will take care of the rest.
Mark has a Google Nexus 5 and he says it gets terrible battery life. But the worse thing is that he's having issues with sound. So he restarted the phone, and it fixed everything. Leo says that the Nexus 5X will be a bit larger, and there's also the 6P which is even bigger. But after Mark broke his phone and had it fixed, the phone's GPS no longer works. Leo says that the antenna could've been broken at the connection when Mark dropped it. He recommends going to iFixIt.com. If anyone would know how to fix it, they would.
Tony's mobile phone is having trouble with Google apps. Leo says if all of his Google apps have been affected, that means it's the backend services that are broken, which is a side effect of having an open source scheme. Leo says that Google has redesigned their apps to "look" like apps, but they are mostly web driven. So he'll have to make sure all of his software updates are done, from the carrier and Google Play store.