Google

Why is my smart TV so slow when trying to stream videos with it?

Episode 1079

Alan from Honolulu, HI
Roku 3

Alan bought an 80" Sharp Aquos LCD TV, but he says it doesn't work very well. Every time he loads a movie, it takes forever to load. Leo says that while the TVs are so-called "smart TVs," the apps that they include aren't really that good. Leo advises buying a Roku box. Apps on a TV are really an after thought. Roku specializes in the apps they offer and they do a great job.

How can I get Google AdSense to stop censoring me?

Dave from Salt Lake City

Episode 1074

Dave is being censored by Google AdSense. Leo says that usually Google does that to prevent click fraud. Dave says the specific word is the name of the cartoon that he features on his site. Leo says to try and appeal it, if he can. It's almost impossible to get a human at Google for help. But Leo advises going to the Google Webmaster site for help. Google also has a phone number at google.com/contact.

Why am I getting warnings about websites being infected?

Michael from Cerritos, CA

Episode 1072

Michael has noticed that he gets a warning that some websites are suspect and it won't let him in unless he agrees to take the risk. Leo says that is a function of Google and Microsoft which searches websites and flags them as being at risk for malware. Leo says it's a good service, and helps prevent malware from poorly designed websites from infecting users, especially on the Windows platform. Forums are frequently bit because they are written in open source and rarely updated. They should fix it, because if Michael is having issues, then everyone is.

Google's Update to Its Gmail iOS App Raises Privacy Concerns

Episode 1072

Gmail iOS

The latest version of Gmail's iOS app will not only support background app refresh, but also will provide for sign in across all Google apps. This means that once a user signs into gmail, he or she is automatically signed into all Google apps. This also works for signing out. This is leaving users up in arms over the fact that Google is even more intrusive in their daily mobile lives. Users are also complaining that the app refresh will eat up more battery power. In Europe, countries are investigating Google over privacy issues as a result.

Why won't voice dictation work with chat windows?

John from Irvine, CA

Episode 1069

John was using Microsoft's built in voice recognition to dictate in Word. He uses the Logitech G35 USB headset and it learned his voice fast. But it won't work at all with chat windows like Skype, or others. It just won't function at all. Leo says that some applications don't support it dictation. Leo suggests doing a test call on Skype to be sure he's getting a good connection. If he has a good connection and dictation still doesn't work in Skype chat, it may not be supported.

Is Google Now violating my privacy?

Episode 1069

Neil from Sulfur, OK
Motorola Moto X

Neil got the Motorola Moto X and he loves it. Leo says that from a functional point of view, it's a great phone. The voice controls are great. Neil says that the Google Now's capability of always listening freaks him out, though. Leo says that there's no worry about that. It's very passive. It's not sending what he's saying up to the server, that would be crazy. It just listens for him to say "OK Google Now." When it gets that, it knows to wake up.

How can I encrypt my data on Google Drive?

Trevor from Richmond, CA

Episode 1069

Trevor signed up for additional storage on Google Drive and wants to encrypt his data. Leo says that a lot of the value of Google drive is lost if he encrypts it. But many people are concerned with hackers and the NSA seeing everything. Leo says that encryption is a good way to give him peace of mind. TrueCrypt is a free program that allows him to scramble any file and then move it to Google Drive. It will be unreadable to everyone, as long as he uses a good strong password.

Google Announces Android Wear, an Operating System for Wearable Devices

Episode 1067

Google announced Android Wear this week; an operating system for wearable devices. Already Motorola and LG have announced watches based on Android Wear, and one of the watches is actually round in shape.

Google announces Android Wear, a Nexus-like platform for wearables (Engadget)…
http://www.engadget.com/2014/03/18/google-android-wear/

How can I sync my Android without Google getting the data?

Episode 1067

Vlad from California
Samsung Galaxy S4

Vlad wants to know if there's anything he can do to get his data on his computer and print a hard copy of it. Leo says that Vlad should use Google to sync everything. That way he'll have a copy of it everywhere: on his phone, online, and on the desktop. Google will sync it seamlessly, and it's by far the easiest way to do it. But Vlad doesn't want to give Google all that information. Leo says that using the S4 gives Google everything anyway, as does Vlad's ISP, so it's a moot point.