Google

Set Up a 'Supervised User' Account for Your Kids on Chromebook

Chromebooks are a great, inexpensive and simple solution for kids. But you may have discovered that it's not as simple to set up tools that allow you to limit and manage your kid's internet access. Hidden in the Chromebook, however, is a setting to allow creating "Supervised Users" which will give you the ability to keep an eye on your kid's activity.

Should I switch from Android to Windows Phone?

Episode 1232

Bob from Gallup, NM
Lumia 950

Bob has been having a lot of trouble with his Samsung phone, and wants to know if there's any future for Windows Phone. Microsoft took a $7 Billion write-off for their acquisition of Nokia, because Windows Phone is just not selling. It's only 1 or 2% of the total smartphone market. That being said, they are great phones. Microsoft just announced two new Windows Phone, the Lumia 950 and 950XL, that are amazing phones with great cameras. Microsoft has really reinvented mobile operating systems with the new mobile version of Windows 10 as well.

Why should I pay for a music service when YouTube has it for free?

Dean from Denver, CO

Episode 1231

Dean wonders why people pay for Pandora and Spotify for their music when every song is on YouTube. Leo says that's a good question. YouTube also has it's own music service for $10 a month. It's really convenient. And many also use Apple Music as well. But if it's possible to just make a playlist and watch YouTube, then why not? The only thing is that he'd have to deal with ads.

Starting on Monday, YouTube will launch YouTube Red ad free for $10 a month, and if you already have Google Music, you get it for free.

Can I use ObiHai with Google Fi?

Paul from Auburn, CA

Episode 1229

Paul got his invitation to Google Fi and wants to know if he'll lose his ability to use ObiHai and VOiP. Leo says yes, probably. Leo uses Google Fi, and it can be used on all the new phones. At the bottom of fi.google.com, there is a link at the bottom to Google Voice and he'll have to link his Google Voice number to it. Leo likes it because it's extremely affordable at $20 a month for voice and text, and $10 per gig of data. You only pay for the amount of data you uses.

Why does Google Chrome freeze in Windows 10?

Brad from San Jose, CA

Episode 1228

Brad is having issues with Google Chrome freezing regularly on Windows 10. He can typically make it freeze by trying to print. Leo says he uses Chrome all the time on Windows 10, and hasn't had any problems, but he hasn't tried printing yet. Brad has already tried uninstalling and reinstalling Chrome. Leo suggests disabling extensions in Chrome, and Brad says he only uses LastPass.

Where can I get a 3 amp USB Type C charger for my Nexus 6?

Brian from Santa Ana, CA

Episode 1226

Brian can't find a third party Type C charger for his new Google Nexus 6. He thinks that at $25, the Google one is overpriced. Leo says it's not bad. Type C connectors can be inserted either way, and it has the advantage of being able to charge via USB 3.1, which will transfer data far faster. The Type C 3 Amp charger will support quick charging, but does he really need it?

Google Announces New Nexus Phones and Chromecast Devices

Episode 1225

Google Nexus 6P

Google had an event this past week where it unveiled two new Nexus phones and Chromecast devices. The Nexus 5X is the smaller and less expensive phone, and the Nexus 6P is the more premium model with a larger 5.7" screen. These phones have decent specs for the price, with great cameras and screens, and big batteries. The new version of Android, code named Marshmallow, will be delivering better battery life as well.

Can an iPhone user help an Android user?

Larry from Irvine, CA

Episode 1224

Larry wants to help a friend using his mobile phone, but he has iOS and his friend uses Android. Leo says the good news is that they're both computers. It'll be similar, but he'll have to spend a little time getting the lay of the land to learn the unique ins and outs of Android. But it's all minor stuff. The really good news is that the issues that Larry's friend has is with setting appointments and reminders, and going through Google makes it really easy. He'll just enter his Google credentials once and Google will take care of the rest.

How can I fix my Google Nexus 5?

Episode 1223

Mark from Los Angeles, CA
Google Nexus 5

Mark has a Google Nexus 5 and he says it gets terrible battery life. But the worse thing is that he's having issues with sound. So he restarted the phone, and it fixed everything. Leo says that the Nexus 5X will be a bit larger, and there's also the 6P which is even bigger. But after Mark broke his phone and had it fixed, the phone's GPS no longer works. Leo says that the antenna could've been broken at the connection when Mark dropped it. He recommends going to iFixIt.com. If anyone would know how to fix it, they would.