Carrie is having issues with Google Chrome not loading properly, and reload doesn't really work. Leo says that it sounds like her internet connection is erratic. A loading error usually means the computer can't make a connection. The website may be down as well.
Rene is interested in the Samsung Chromebook, but is wondering what Leo thinks of it. Leo says that they're pretty good, but there's little in the way of software or storage. All work lives in the cloud. The browser is the Chrome OS and that's what she would work on. For most cases, it's fine as she can rely on Google apps. If she wants to do more, though, then it'll be lacking. There's very little she can do offline.
Microsoft has launched a store at Scroogled.com selling T-Shirts and coffee mugs. Microsoft's angle is that Google is reading all of your emails, watching and listening to you all the time. However, Microsoft also reads all of your email in order to fight spam. Leo thinks this is very disingenuous of Microsoft, and it's just a dirty trick.
Maryanne recently bought a Samsung Galaxy S4 and she's missing the visual voice mail alerts. Leo says that may be due to a carrier restriction and may need to be set up with them.
Absent that, Maryanne should go into visual voicemail settings and look for the "display notifications" option. But there isn't a feature to have the phone jump up and grab her attention. One workaround is Google Voice. It will enable her to have a phone message follow her from phone to phone.
Archie is looking to get a new smartphone and is looking at either the LG G2 and the Nexus 5. Leo says that they're very similar in design, but the Nexus 5 has the advantage of being a pure Google experience. It'll also have the latest Android OS, Kit Kat.
Roseanne is getting rid of her land line and is trying to decide between T-Mobile with a lot of data and having to buy a phone, or a free phone from AT&T. Leo says it doesn't really matter price wise, because the price is hidden in the contract with the so-called "free phone." It's just financed. T-Mobile is up front.
Leo says the only downside for only having a cell phone is 911. It gets routed to a regional center, which can take longer to get a response. She can, however, register her address with the regional 911 so they know exactly where to send help.
Google announced its Nexus 5 smartphone on October 31st. Google has been offering an Android phone that is a "pure Google" experience. It has no extra software from manufacturers or carriers. Google is trying to do two things with this phone -- Show what a phone running stock Android looks like, and to have an inexpensive phone that developers can easily buy and use. This phone costs a mere $349 unsubsidized and without a contract. This is half of the cost of other top of the line phones unsubsidized.
Micheline can't erase photos on the iPad from Picasa. Leo says that there's a setting in Picasa that will allow it. Leo also says that Windows photo sync is terrible and iTunes on Windows isn't that great either. That's why Picasa is a better option.
Ideally, though, iTunes and the iPad work best on the Mac. Here's a link that talks about issues and various solutions. There's a photo cache called iPod Photo Cache that she can delete.
Google released its next smart phone, called Nexus 5, made by LG. Like the previous Nexus phone, Google sells this unlocked and unsubsidized starting at $349 -- that's nearly half the cost of buying most competing smartphones unsubsidized. Make sure to buy it from the Google Play store though, because other retailers like Best Buy currently sell it for around $700 instead! This may be because there's a longer wait to get it from the Play store at this time.