Daryll's wife freaked out because she typed the first letter of her name into a computer she never used before and it said "Hi Gina" to her. Then she downloaded Google Chrome and it mirrored her sister's desktop 10 miles away. Leo says the only way that could have happened is if she was logged into it before, or her sister was.
Steve got an Asus Zenwatch and he wants to know if it's a good smart watch. Leo says that it's a nice watch that has some good software. But it's ambient mode is a bit tedious because you have to violently shake it to wake it up, and sometimes it just doesn't know you're looking at it. Leo suggests updating the watch to the Lollipop version of Android Wear. They've worked on that. He can set the 'time out' for longer if he needs to as well.
Diane had an old Thinkpad and she needs to replace it. Would an iPad be sufficient for her? Leo says maybe, but for what Diane does online, a Chromebook a better and cheaper option. They only cost about $200 to $300. It's simple, based on Google, and is very secure. She could even get a 15" model now. They have a nice "power wash" feature that would allow her to start over if something goes wrong. She can also attach it to an external monitor.
Mark upgraded his Google Nexus 5 with Lollipop, but he's finding the battery life isn't as good. Leo says it should be, as there were significant changes designed to improved battery life like toning down the screen, and adjusting "wake locks" turning on everything to download email. Lollipop consolidates those into a group so they do it all at the same time. There could be other reasons and Leo recommends doing a device reset. He should also look for apps that wake up the phone and set them to never update unless he is using the app.
Google has published news of a new vulnerability in Windows 8 that will allow hackers to create an administrator account and take control of the computer. Google let Microsoft know about it months ago and told them they would announce it after three months if Redmond didn't do anything. There's been no fix, so Google leaked the story as promised. Now Microsoft says they have a fix in the works. Meanwhile, hackers all over the world not only know about it, but Google has provided them with the suspect code to use. Swell.
John has found that all his pictures had been loaded into a Google web album without his knowledge. Leo says that's OK, and it's actually a feature of Google. He probably has it enabled for all photos to be backed up to Google Plus in a private gallery. He can verify the photos are private by looking in the photo details in the online album. It should say "not shared." It's just an auto backup, and it's a good thing.
If he doesn't want to have his photos uploaded, he can disable it through the Google Plus settings in his Android phone.
Achmed is buying a MacBook Pro with Retina display and it's a bit expensive. Is it worth it? Leo says that it is. Think of that MacBook Pro as the business class computer. That's pretty much all Apple makes. They're very well made and far more secure. So it's worth the money from that perspective. But it may be overkill for Achmed's needs.
Nancy is having trouble getting her Yahoo email using the iPad Mail app. Leo says there is a good Yahoo Mail client that works really well. Leo thinks that Yahoo itself is a frustrating experience and Leo prefers to use Gmail. She could tell Gmail to go get her Yahoo mail for her and download it into her Gmail account.
She also saw that her mail was automatically deleted from her Yahoo account. Can she get it back? Leo says it shouldn't automatically delete. Leo advises getting rid of Yahoo and using Gmail.
Brandon got a Google Nexus 5. He tried to plug in his Android phone into his PC but it won't sync -- it only charges. Leo says that his PC isn't loading the USB drivers for it, which is why it's not syncing. Leo says another option is to try a program called AirDroid. It will then connect over Wi-Fi and he won't have that syncing issue. It's a bit slower, but it's a good workaround.