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Why can't I use my Echo's intercom?

Amazon Echo Dot

Episode 1405

Ron from Boston, MA

Ron has a bunch of Echos all around his house but he can't use the intercom feature. Leo says he'll need to use the command "Drop in." He'll have to be sure they're enabled on each Echo and choose who can drop in as well. That's done in the Echo app. Leo says he'll need to sign up for Echo's calling and messaging as well, which is also in the app. His contact list will not sync with Echo, either. Leo says he'll have to sync his contacts to Google and then log into Google through the app.

How can I print from my Chromebook?

Canon Pixma MG6300

Episode 1402

Monica from San Clemente, CA

Monica bought an Acer Chromebook and she loves it. How can she print, though? Leo says that Google Cloud Print is the way to go. She'll just have to have a cloud print capable printer. With Google Cloud Print, she'll be able to print from any device wherever she is located.

Most printers nowadays are Wi-Fi capable, and many of them also support Apple's AirPrint and Google's Cloud Print. AirPrint and Cloud Print are separate from the printer having wireless capabilities, though, so when buying a printer it's good to check that it can do those things.

Nest IQ Camera Review

Nest IQ

Episode 1401

Leo has had the Nest IQ camera for review this past week. It's an indoor 4K camera, but it doesn't necessarily stream 4K over the network. Because it has such a high resolution camera, it can zoom and pan, and also has face recognition. It can see a person coming to the house and identify whether or not it's someone familiar or a stranger. It's an expensive camera, but because it's a Google company, Nest cameras are among the most secure cameras on the market.

How can I watch movies from my phone on my plasma TV?

Google Chromecast

Episode 1400

Carlos from San Bernadino, CA

Carlos has an LG G6 Android phone and he also has an old Samsung plasma TV. Can he use DLNA to cast to it? Leo says that he can't do it natively, but he can plug in a Google Chromecast to the HDMI port and it will work to cast from his phone to the TV itself via the Google Home app. It works really well and it's very easy to setup. Most apps will do it.

Another option is Miracast through his Windows machine if he has movies there, but it doesn't work very well. Chromecast works much better.

Why can't my Pixel make phone calls?

Google Pixel

Episode 1399

Naomi from Denver, CO

Naomi bought a Google Pixel as her first smartphone. It takes great pictures, but she couldn't make a phone call unless she cleared the cache and rebooted. It was very frustrating. Leo says that there's clearly something wrong with Naomi's phone since it shouldn't do that. She can't get any help except through the online chat feature. She also got the wrong replacement phone. Leo says she'll have to go to where she bought it and have them replace it with the right model. Only the place she bought it can fix it.

How can I sync Windows Calendar with my iPad?

Apple iPad

Episode 1398

Art from Yucca Valley, CA

Art can't get his calendar and contacts to sync from his Windows 7 machine to his iPad. Leo says that Microsoft wants him to use his Microsoft account and link it to all of his other accounts. It's not automatic, so he'll have to manually do it.

Leo says that the easiest way is to sync his address and calendar with Google, and then add the account into his iPad afterwards. That way it's all synced in the cloud and he can access it anywhere.

Google I/O Announces New Products and Services

Google Home

Episode 1388

Google I/O was this week and the keynote had a bunch of new products and services. Google Home, the Amazon Echo killer, now has the ability to make unlimited phone calls anywhere for free. Should you then get rid of your home phone? Leo says no, because if the power or internet goes out, you'll have no phone for emergencies.

Find out about all of the announcements from Google I/O at techradar.com.

Can I find out where my friend is with his phone?

Trusted Contacts

Episode 1387

Rick from Barstow, CA

Rick would like to locate an old friend through his Android phone. Can he do that? Leo says if they turn on a friends feature called Trusted Contacts, that will enable him to see where they are. Other than that, since he's missing, he should go to law enforcement or adult protective services and request they do a welfare check via a PIN registry request of the phone's carrier. That will give him an exact location. There's also Android Device Manager.