According to a recent study funded by Google, 15% of users have reported that their email or social media account was taken over due to phishing scams. Leo says that over 25 million users were bit by an email phishing scam, while about 35,000 were victim to keystroke loggers. Leo says that this is the season for scams and that users may get emails from the "IRS" or even phone calls demanding personal information. It's always a scam and users shouldn't fall for it.
When Chris searches for something, he wants to be able to just use the arrow keys to select results, but it won't let him do that. Leo says that's the CSS. He can provide his own style sheet that would include this if he wants, but in order to do that he'd have to learn the syntax of CSS. If he searches for this problem and "CSS," there's probably somebody who has written his or her own style sheet. Then he can just download that and change the settings to use his instead. This could be helpful to someone who can't use a mouse.
Leo says that phone manufacturers like Apple and Google are taking advantage of the hyper-competitive nature of the tech blogging world by only giving out limited quantities of smartphones, and at the very last minute for only 24 hours. This strategy was pretty interesting because it gave bloggers limited hands-on time with their latest phones before they had to publish a review. As such, Leo says they didn't really have time to focus on bread and butter features like battery life or issues like screen burn-in. Instead, they're focusing on the newest features.
Robert wants a voice assistant that has the best artificial intelligence. He wants to be able to ask it a variety of different questions about the news. Leo says the Google Home is the winner in that category, but the Amazon Echo is the only device that lets you shop on Amazon. Amazon is also very good with music, and simple commands like setting a timer, and home automation tasks. There's also more than 50,000 third party skills on the Echo. The problem is that it's hard to find skills, and then he'd have to learn the specific syntax to use that skill.
Craig bought the Google Pixel 2 XL directly from Google. He hasn't experienced the burn-in issue, nor does he have to deal with the so-called "blotchiness" on a white background. He only got it with the Microsoft screensaver launcher.
Customers have been reporting a serious burn-in issue on the Google Pixel 2 XL, many had issues straight out of the box. Google has acknowledged the issue, along with a clicking noise, and hopes to fix it with a firmware update. But this could be a huge problem for Google. It's too bad, because Leo really likes the Pixel 2 XL. It has a beautiful design and a great camera.
Carson's LG G3 broke, and he wants to know what Android phone he should get next. His budget is $250. Leo says he likes the Motorola G5 Plus. It won't have as good of a screen or camera as the flagship level smartphones that start at $600. That being said, the screen will be just fine and the camera is still pretty decent. Also, the nice thing about the Moto G5 is that it's fast enough, and Motorola keeps the operating system very clean. Motorola also keeps its phones up to date.
This week Google announced a ton of new products, including a new Google Home and a donut sized version of Google Home (called the Mini) that Leo says may be better than Amazon Echo. Though Leo says that Amazon has a huge lead, in the long run, Google may have the advantage. Meanwhile, Amazon did get a shot in the arm this week with the announcement that Sonos will partner with Amazon to bring connectivity of Sonos to the Amazon Echo. But that may be short-lived since Sonos plans to work with Google and Apple as well.
Don is having issues with his browser extensions. They had been slow, but now it's worse. Leo says that it could be due to Chrome's built-in sync option that will transfer his bookmarks and themes to another browser. You'd think that Sync would fix it. Leo says that Don should try resetting Chrome to see what happens. He'll have to reinstall his extensions afterwards. If he's going to do that, though, he should try deleting Chrome and then reinstalling. He's also running into verification issues.
Deena wants to track her family with her iPhone. Leo says that a smartphone has GPS, an always on internet connection, it's designed to be a surveillance device. Always remember to have permission of the person you're tracking. For the iPhone, there's Find My Friends. There's also Life360. But her husband's phone is on Android, so how does he keep track of their son? Google Maps will let you share your location. Open Google Maps, tap the blue dot and select share location. It will time out after awhile though. That's the best option because it's free and cross platform.