Shel has designed a prosthetic hand that he wants to get out to developing nations, and his issue is actually finding people who need it. How can he use the internet to find people in need? Leo says that teaming up with organizations that are already in the country is likely more effective than doing Google searches.
Tara has a lot of computer stuff that she really doesn't need. Can she use an iPad and still do online banking securely? Leo says Tara can, but it's more dependent on the security of the bank than the iPad. If the bank's security is up to date, then absolutely she can do it. Leo also says she can keep her Wi-Fi and use a Wi-Fi enabled Chromebook instead. It's essentially a browser based computer with nothing else. Just about everything she does is online these days, and that makes the Chromebook an excellent and secure alternative.
Thomas has an old Samsung Galaxy Tablet and he wants to know how he can upgrade it to sell it. Leo says that Gazelle is an option, as is eBay. Leo also says try updating the Android OS. Look in the settings to check, or go to the website and check. That could extend the life of it. Leo says that Google's new Nexus tablets will be coming out soon. So Thomas shouldn't buy anything until Google releases their next generation.
(Disclaimer: Gazelle is a sponsor).
Jessie says that bendgate reminds him of the HTC GFlex and it's hillarious that this is so much ado about nothing. Leo agrees, saying that this is the dark side of the internet to make folklore turn viral. And thanks to Consumer Reports who demystified the whole urban legend of Bendgate and showed that anytime you make millions of something, you're going to get a handful that are mistreated. The internet just amplifies that.
Stan is having problems with the browser on his computer. It keeps crashing. Leo says that Stan should reset his browser. It's always a good idea to do that every so often to clear out everything. He'll lose his browsing history and stored passwords, but it will make it healthier. He can also clear the browsing data and remove tool bars.
Steve upgraded Picasa to 3.9, but he can't authenticate it. It says it needs Internet Explorer to do it. Steve can't upgrade beyond Internet Explorer 8, either, because Windows XP won't support it. Leo thinks it uses the default browser to authenticate, which happens to be Internet Explorer in Steve's case. The way Google does authentication is that it goes out to a browser where you'd log into your Google account. The browser then gives you a chance to authorize, then it gives that application a token that it's been authorized.
Norman wants to make his phone calls over the internet instead. Here's a list of apps that would let him do this inexpensively, or free:
Renzo says that he is using Google HelpOuts, which uses Google Hangouts, to provide counseling services. Leo says that this is a great idea for those who wish to help others and Google doesn't seem to publicize this enough. Users can learn to play an instrument, get psychotherapy, and tons of other options through HelpOuts.
Jane wants to know if she should fix her old computer or buy a new one. Leo says that every computer is fixable, but is it worth spending the money to do so? Leo says that often repair men charge a fee to evaluate the computer because more than likely the person will decide not to fix it, and that's the only money they're going to see.
Jane says her computer has been overheating. Leo says that's a typical problem and could indicate the computer will die soon, so it's a good idea to keep her data backed up. She should make two copies and keep one off site.
Paul runs a fantasy football league and wants to do a podcast with his friends who live all over the country. Leo says that Google Hangouts is the best option. It allows up to 9 people and they can do live Hangouts On Air and then save it right to YouTube. And it's free. But he'd be limited to nine people at this point.