Susan is looking to get a tablet that will handle ebook reading, games for the kids, and working the internet. Leo says that while you can get a cheaper Android iPad, Leo says that Susan should get an iPad. It's got great apps, is well supported, and very easy to use. It's a little more expensive, but it's worth it. But wait until Tuesday, October 22, because it's likely Apple will announce new iPads and she could save money on the previous version. 3G or Wifi?
Alan is having issues with his Gmail account. He's getting no news feeds, some emails, but not others, no spam. He's worried he's missing his business email. He unchecked the automatic filtering, a few months ago, but suddenly a few days ago, he's starting to lose emails.
Google's quarterly earnings call this week showed that their stock has climbed past $1,000 a share, with significant gains in mobile search ad revenue. It's good news, but Leo says the fickle nature of stock means that sooner or later, it'll plunge. Nothing stays on top forever.
Google Stock Tops $1,000, Highlighting a Tech Divide (New York Times)…
Google has recently rolled out changes to Gmail that can affect that way emails are displayed in the inbox. The new inbox prioritizes email into several categories: Primary, Social, Promotions, Updates, and Forums, in an effort to reduce clutter. An advantage to this system is that it allows you to ignore promotional emails or updates from social media sites and focus more on the important messages. The disadvantage is that you can't see all of your emails at once, and Google may be sorting some messages incorrectly.
Phyllis has iGoogle as her home page and it's about to be shut down. She wants to know how she can back everything up before it's too late. Leo says to look for an "export" function in each gadget. Or there may be a way to export everything at the bottom of the iGoogle page.
Argwin needs some long term archiving of his files. He's concerned that in 5-10 years, the medium that he stores his data on will be obsolete making that data unreadable. Zip drives are a perfect example. They still work, but they've become so outdated that they can't even connect to a computer anymore. Leo says that at the end of the day, hard copies of data will always work. The cloud is his friend here. It's relatively new though, and some services may not exist in 10 years. That's why Leo advises a shotgun approach.
Patrick wants to know how Leo handled foreign countries where they spoke a different language. Leo says that in most places, people did speak English. Wherever they didn't, Leo used Google Now's Translate capability on his Motorola Moto X which worked quite well. People were intrigued about it, too. When they spoke back, that was a challenge because it doesn't help the other way. Leo says we're going to get there soon.
Alex has a Google Nexus 4 that reset on him recently and he lost all his data. He wants to know the best way to backup and restore the whole phone. The Google sync didn't restore all of his contacts and apps. Leo says that it should, but Alex says half the time it doesn't, and he doesn't know why. It could be a settings issue, so he should look into the backup and restore options to make sure it's enabled.
Richard recently bought a Google Nexus 7 and he's having trouble with the touch screen. Leo says that Google has acknowledged the problem and is working to push an update to Android that will solve the issue. He can also just return it and get one that doesn't have the issue. He shouldn't have to wait for an update and it could be a hardware problem. No software patch can fix that.
Charlie is planning on buying a Google Nexus 7 tablet, and is wondering where to buy it. If he ordered it directly from Google, he was wondering where he'd bring it if there was something wrong. Leo says he'd have to send it in to them, because there's nowhere to go. Leo says it doesn't really matter where he gets it, though.