How can I get Picasa to work in Windows 10?

Ronald from Laguna Nigel, CA

Episode 1212

Ronald is having problems migrating his photos from Picasa to Google Photos. Leo says that PicasaWeb will eventually become Google Photos. The chatroom suggests going back to Picasa version 3.8, and then let Picasa update itself. But Leo says that getting software from a third party is a dicey affair. So if Ronald can get it directly from Google, then he's in good shape. Google doesn't say that Picasa is compatible with Windows 10, and it may not be. Leo suspects that the compatibility issue could be with Windows Edge, their new browser.

Top Security Tips Prioritized by Regular Users Vs. the Experts

Episode 1205

A recent study done by Google on its security blog comparing the security practices of regular users versus the security experts. Regular users said antivirus topped their list of security priorities, followed by using strong passwords, changing passwords frequently, only visiting websites they know, and not sharing personal information.

Security experts' say installing software updates is the number 1 priority, followed by using unique passwords, use two-factor authentication where its available, use strong passwords, and use a password manager.

How can I block unsolicited calls?

Heath from Clayton, Georgia

Episode 1205

Heath gets a lot of calls he doesn't want throughout the day. How can he block calls from people that aren't in his contact list, or send them directly to voicemail? Until recently, the FCC didn't allow carriers to do that, but carriers now have the ability to block calls. So the carrier could do this. But to block them himself, it isn't possible with an app because Apple doesn't allow alternate dialer apps. There are options for this on Android, however.

Is Google Photos really unlimited?

Jonathan from Florida

Episode 1202

Jonathan was watching Google I/O and he has to admit that Google Photos blew him away. Leo says that it is incredible that they have unlimited photo storage. Leo says Google has nailed it with unlimited storage of photos under 16MP. Anything above 16MP, it will either compress them slightly or it will give you 25GB to store photos at full resolution. But even with the 16MP compression, Google uses their own proprietary compression algorithms, and professional photographers say it's outstanding.

Why do car companies put touch screens in cars when they want us to keep our eyes on the road?

Mike from Maine

Episode 1202

Mike says it's ironic that cars with computer touch screens make it impossible to keep our eyes off the screen when adjusting the radio. They want us to keep our eyes on the road, but they include touch screens and that's nuts. Leo agrees with Mike. Leo says that car companies, and even Apple and Google are looking for hands free solutions including voice operated directions, which work with a smartphone. But Leo doesn't know if that will make things better or worse.

How can I backup my email?

Aaron from Los Angeles, CA

Episode 1200

Aaron has had his Gmail account for 10 years. How can he backup his email to his hard drive? Leo says that any email client can do that via IMAP. Thunderbird by Mozilla is an option because it uses the standard MBX mailbox format so Aaron can access them in plain text.

Leo says the good news is Google is inexpensive for storage. It's free for 15 GB, and it's only $2 a month for 100 GB of storage. Leo likes having his email with Google because then it's all easily searchable from anywhere.

Is Search Engine Optimization legit?

Michael from Gadsen, AL

Episode 1200

Michael has a home based business and would like to have his search results pop up higher. Will Search Engine Optimzation help? Leo says no -- it's snake oil. And it could cause Google to penalize him by downranking him or removing him from search entirely. SEOs overpromise and under deliver.

Leo recommends following Google's tutorials at, and he will learn everything he needs to know to get better search engine results.

How can I save my iPhone photos online?

Episode 1198

Drew from Ventura Beach, CA
Apple iPhone 6

Drew has taken over 1,000 photos on his iPhone and he wants to put them online. Leo says that Google Photos is a brilliant solution for that. It just came out and he'll get unlimited free storage from 16 MP or less, plus video. He can also create folders and slideshows. Leo's going to do this for his trip. Drew can then share the collections via link, Facebook, Twitter, or Google Plus. iCloud can also do it through iCloud Drive. But he has to enable it.