Karen is finding that her Virgin Mobile service is just terrible. Leo says that's because Virgin uses Sprint and their coverage is pretty spotty. There's no carrier that works everywhere, unfortunately. Karen should make sure to go with a service that works where she travels the most and where she lives. That's likely going to be AT&T or Verizon.
Brian can't find a third party Type C charger for his new Google Nexus 6. He thinks that at $25, the Google one is overpriced. Leo says it's not bad. Type C connectors can be inserted either way, and it has the advantage of being able to charge via USB 3.1, which will transfer data far faster. The Type C 3 Amp charger will support quick charging, but does he really need it?
Google had an event this past week where it unveiled two new Nexus phones and Chromecast devices. The Nexus 5X is the smaller and less expensive phone, and the Nexus 6P is the more premium model with a larger 5.7" screen. These phones have decent specs for the price, with great cameras and screens, and big batteries. The new version of Android, code named Marshmallow, will be delivering better battery life as well.
Larry wants to help a friend using his mobile phone, but he has iOS and his friend uses Android. Leo says the good news is that they're both computers. It'll be similar, but he'll have to spend a little time getting the lay of the land to learn the unique ins and outs of Android. But it's all minor stuff. The really good news is that the issues that Larry's friend has is with setting appointments and reminders, and going through Google makes it really easy. He'll just enter his Google credentials once and Google will take care of the rest.
Mark has a Google Nexus 5 and he says it gets terrible battery life. But the worse thing is that he's having issues with sound. So he restarted the phone, and it fixed everything. Leo says that the Nexus 5X will be a bit larger, and there's also the 6P which is even bigger. But after Mark broke his phone and had it fixed, the phone's GPS no longer works. Leo says that the antenna could've been broken at the connection when Mark dropped it. He recommends going to iFixIt.com. If anyone would know how to fix it, they would.
Tony's mobile phone is having trouble with Google apps. Leo says if all of his Google apps have been affected, that means it's the backend services that are broken, which is a side effect of having an open source scheme. Leo says that Google has redesigned their apps to "look" like apps, but they are mostly web driven. So he'll have to make sure all of his software updates are done, from the carrier and Google Play store.
Benny is still trying to figure out what computer to get, and he's leaning towards a Dell. Leo says he has the Dell XPS13 and he really likes it. Powerful machines, like desktop replacements, aren't usually very light. But the XPS 13 is an ultrabook and it's very light. He can also get a touch screen option, but that adds more money.
Tom has a Samsung Nexus 5, and the battery life is starting to go South. Leo says that there's a certain number of charges a Lithium Ion battery has, and after about 500 cycles, it's time to move on. The good news is that Google is about to announce a new Nexus. Leo recommends waiting for the announcement, or checking out Leo's review of the Motorola Moto X Pure.
Leo says that this year is becoming the year of the Chromebook thanks to it's low price, ease of use, and the fact that everything has moved to the cloud. The Powerwash feature enables it to start over if something goes wrong.
Leo says that while he was initially skeptical about them, he's come around to the point where he recommends them to many basic users. The Chromebook was made for students in mind. Sales are higher now than they were last year, showing that the Chromebook is really catching on as we become more linked to the cloud.
Google announced a new router called OnHub, but it's not cheap at $200. It has 13 antennas in it to guard against congestion. It looks at each of 11 bands periodically and switches to the best, uncongested band for best performance. It also has "Quality of Service" so users can prioritize web traffic. And you can control it via your Android or iOS device. It runs on 188.8.131.52 and Leo has a hunch it's for home automation.
Find out more at on.google.com/hub.