Google

Why is Google uploading all my pictures from my phone?

Episode 1146

John from Panama City, CA
Google

John has found that all his pictures had been loaded into a Google web album without his knowledge. Leo says that's OK, and it's actually a feature of Google. He probably has it enabled for all photos to be backed up to Google Plus in a private gallery. He can verify the photos are private by looking in the photo details in the online album. It should say "not shared." It's just an auto backup, and it's a good thing.

If he doesn't want to have his photos uploaded, he can disable it through the Google Plus settings in his Android phone.

How can I get Yahoo Mail on my iPad?

Episode 1145

Nancy from Redding, CA
Apple iPad

Nancy is having trouble getting her Yahoo email using the iPad Mail app. Leo says there is a good Yahoo Mail client that works really well. Leo thinks that Yahoo itself is a frustrating experience and Leo prefers to use Gmail. She could tell Gmail to go get her Yahoo mail for her and download it into her Gmail account.

She also saw that her mail was automatically deleted from her Yahoo account. Can she get it back? Leo says it shouldn't automatically delete. Leo advises getting rid of Yahoo and using Gmail.

Why won't my Android phone sync when I plug it into my PC?

Episode 1145

Brandon from Ontario, CA
AirDroid

Brandon got a Google Nexus 5. He tried to plug in his Android phone into his PC but it won't sync -- it only charges. Leo says that his PC isn't loading the USB drivers for it, which is why it's not syncing. Leo says another option is to try a program called AirDroid. It will then connect over Wi-Fi and he won't have that syncing issue. It's a bit slower, but it's a good workaround.

Should I buy a Chromebook?

Episode 1142

James from The Road, Colorado
Acer C720

James is thinking about getting a Chromebook. Leo likes them, now that he understands them. The Chromebook is a laptop that uses a browser based operating system that's very simple to use. James would just have to turn it on, and he'd have a browser. Then he could use Chrome extensions that give him access to a wide variety of applications. And everything is stored in the cloud.

How can I keep my Nexus 7 tablet from dropping Wi-Fi in Lollipop?

Episode 1140

Naomi from Denver, CO
Google Nexus 7

Naomi upgraded her Nexus 7 tablet to Android 5.0 Lollipop and she's not very happy. Leo says that the promise of the Nexus line is that, being directly from Google, users should get updates first. But they roll it out slowly to see if problems crop up, and it sounds like Naomi was one who had problems. Naomi's issue is that her Wi-Fi connection keeps dropping out. Her tablet has also been running really slow. Leo says Google will push a fix pretty soon, though. First thing to do is clear the tablet cache.

Why does my phone have nearly 10 GB of contacts?

Episode 1139

John from Lakewood, CA
Samsung Galaxy S III

John has a Samsung Galaxy S III phone, and his contacts are taking up nearly 10GB of space. Leo says that sounds extremely odd. Since it's been quite awhile sine John has reset the phone, he should try doing that. First he should make sure that the phone has been syncing and backing up his data. To do that, he can look at his Backup settings in the Settings menu and make sure it's enabled. He can even manually initiate a backup to make sure it's being done. Then he can do a full reset and that should clear everything up.