Mark upgraded his Google Nexus 5 with Lollipop, but he's finding the battery life isn't as good. Leo says it should be, as there were significant changes designed to improved battery life like toning down the screen, and adjusting "wake locks" turning on everything to download email. Lollipop consolidates those into a group so they do it all at the same time. There could be other reasons and Leo recommends doing a device reset. He should also look for apps that wake up the phone and set them to never update unless he is using the app.
Google has published news of a new vulnerability in Windows 8 that will allow hackers to create an administrator account and take control of the computer. Google let Microsoft know about it months ago and told them they would announce it after three months if Redmond didn't do anything. There's been no fix, so Google leaked the story as promised. Now Microsoft says they have a fix in the works. Meanwhile, hackers all over the world not only know about it, but Google has provided them with the suspect code to use. Swell.
John has found that all his pictures had been loaded into a Google web album without his knowledge. Leo says that's OK, and it's actually a feature of Google. He probably has it enabled for all photos to be backed up to Google Plus in a private gallery. He can verify the photos are private by looking in the photo details in the online album. It should say "not shared." It's just an auto backup, and it's a good thing.
If he doesn't want to have his photos uploaded, he can disable it through the Google Plus settings in his Android phone.
Achmed is buying a MacBook Pro with Retina display and it's a bit expensive. Is it worth it? Leo says that it is. Think of that MacBook Pro as the business class computer. That's pretty much all Apple makes. They're very well made and far more secure. So it's worth the money from that perspective. But it may be overkill for Achmed's needs.
Nancy is having trouble getting her Yahoo email using the iPad Mail app. Leo says there is a good Yahoo Mail client that works really well. Leo thinks that Yahoo itself is a frustrating experience and Leo prefers to use Gmail. She could tell Gmail to go get her Yahoo mail for her and download it into her Gmail account.
She also saw that her mail was automatically deleted from her Yahoo account. Can she get it back? Leo says it shouldn't automatically delete. Leo advises getting rid of Yahoo and using Gmail.
Brandon got a Google Nexus 5. He tried to plug in his Android phone into his PC but it won't sync -- it only charges. Leo says that his PC isn't loading the USB drivers for it, which is why it's not syncing. Leo says another option is to try a program called AirDroid. It will then connect over Wi-Fi and he won't have that syncing issue. It's a bit slower, but it's a good workaround.
Clinton is a cable installer and he uses Squarespace to for his website. But he wants to know about search engine optimization (SEO). Leo says that there's a lot of "snake oil" out there from SEO gurus, and in some cases, it results in the pages getting delisted by Google.
Google.com/dashboard is a central place where you can manage and monitor all of the data that Google collects from you through its services. One of these services is Location History, and you can actually see all of the places you've visited here. It gets this information from your smartphone, provided you have the phone set to share your GPS data.
James is thinking about getting a Chromebook. Leo likes them, now that he understands them. The Chromebook is a laptop that uses a browser based operating system that's very simple to use. James would just have to turn it on, and he'd have a browser. Then he could use Chrome extensions that give him access to a wide variety of applications. And everything is stored in the cloud.