Bob has a dual SIM mobile phone with T-Mobile and he's having trouble going from one number to the other. He couldn't receive calls. He's tried to go to T-Mobile and has also done the factory reset and now he can get calls. But he's lost all his data. Can he get it back? Leo says the safest way to protect his data is to backup his data to his Google account. He can do this by going to "Backup and Reset" in settings. Then he could automatically restore it. This would save his settings, apps, and contacts, but it won't save his music or photos.
Mark has a Samsung Note 3 that is full and is starting to act up. Leo says that it was the first that had the external card slot taken out of it. So that's unfortunate. How can he get his pictures off? Leo recommends Google Photos. There's also a setting to delete backed up photos. That will keep the space free on his phone. Then he can get a new Note 8, which has an SD card slot so it'll never happen again.
Brian wants to know how he can use tags to stay organized on his email. Leo says that tags are great for searching and it makes it really simple to stay organized. Gmail can tag messages. Mailtags has been around for years and it works great. Leo used it a long time ago and it works in Apple Mail, which can be a challenge because Apple changes Mail with just about every version of macOS. It's also great for photos. Google Photos is great for tagging as well.
Bob and his wife are going on an around the world cruise for six months and they want to write a daily blog of their adventure. The problem he has is that it's difficult to upload video and photos for the blog. Leo says that will be the issue when using cruise line internet. It's very slow since it uses satellite. It's also not cheap. But many cruise lines are moving towards a service called VOOM, which is as fast as a home broadband connection. What Leo does is upload to Google Photos before he goes to bed.
Joe hasn't backed up his iPhone in years because his iCloud is full and he doesn't want to pay for more storage. He finally got around to plugging his phone in using iTunes and he thought he had chosen to back up the iPhone, but instead, he restored his iPhone backup and lost everything. Can he reverse the damage? Leo says probably not. This isn't Joe's fault — it's Apple's because iTunes is awful and it shouldn't offer to restore a phone before backing it up. That's bad behavior. There is a ray of hope that iTunes backed it up. Leo suggests trying to restore the phone again.
Rick wants to know what alternatives he has to Google's Picasa. Leo says that since Google killed Picasa, they've moved all the tools and incorporated them into Google Photos. Leo says that it's very good and gives him the benefit of categorization and organization of his photos through facial recognition and machine learning.
Polarr is a great Chrome extension for doing photography on a Chromebook, but it's still a challenge. If his Chromebook has access to Android apps, that will give him even more options. But at the end of the day, he's better off using a Mac or Windows machine and something like Adobe Lightroom. If Google Photo's basic tools work for him, then he's all set.
Cathy has an old Samsung Android phone and she's ready to upgrade. She wants to know if getting a previous model from eBay a good idea. Leo says that she can get a good deal on one, but chances are it won't be updated. So she'd have to have it updated. Leo advises going to XDA Developers to learn how to root the phone to put a new version of Android on it.
Sue wants to start a website at geekyoldbroad.com. She already has the domain name, and now she can connect it to anything she wants. Wordpress.com is an easy-to-use site where she can set up a site for a low monthly cost. Another site that will do this is SquareSpace.com. She can just go in, pick a template that works for her needs, and start publishing content. Wordpress has a free tier with ads. These are the easiest ways to do it.
Corey wants to be able to transfer his data from his old Android phone to his new one. Leo says that in current Android phones, he can bump them together and transfer the data via Bluetooth. It's really easy.