Google Fi

Why doesn't my phone support Wi-Fi calling?

OnePlus 6

Episode 1548

Milan from Ontario, CA

Milan has a OnePlus 6, but his carrier, AT&T, doesn't support voice-over Wi-Fi with it. Leo suggests a microcell, or femtocell, and tell them he's moving to another carrier if they don't give it to him. Another option is to use an app like WhatsApp or Google Voice to do it. According to the chatroom, it has to be an AT&T branded OS to support that feature.

Here's a list of the phones AT&T supports with that feature. (Thanks ScooterX)

What phone service should I have for a trip to Australia?

Cell tower

Episode 1541

JT from Irvine, CA

JT is heading to Australia for a week. What mobile service should he use? Leo says that Google Fi and T-Mobile both work all over the world. The services isn't as fast, but it's free Edge service, which is nice. He can then use local Wi-Fi at the hotel, coffee shops, etc. whenever he can. The Global plan on T-Mobile is $20 a month, but it's only slightly faster, and the speeds vary wildly. He could also buy a "day pass" of 4G access.

Should I leave Google Fi?

Person using smartphone

Episode 1461

Rick from Torrance, CA

Rick switched to Google Fi and now the other carriers are offering unlimited. Should he go back? Leo says that Fi wasn't designed to be competitive, just transparent. So if he has a family plan and needs unlimited, then Fi isn't really practical. If he's getting a better deal with Verizon, Leo says that is likely a good move then. But he should remember that Google Fi is riding on three different carriers, so it offers him a wider reach in terms of signal and connectivity.

How can I bring my phone on an international vacation?

iPhone

Episode 1427

Kirk from Crestline, CA

Kirk is going on vacation to the south pacific and needs an international plan for his phone. Leo says that T-Mobile started a free 2G-3G international data and texting plan and it has put pressure on other carriers to do the same. Leo always brings T-Mobile with him when he travels. Leo also recommends Google Fi because it uses various carriers. AT&T has a daily pass option, which is $10 a day. Verizon was the hardest to use overseas, but they've recently started the day pass like AT&T. Kirk should check with his carrier and see what they offer.

Should I buy the Motorola Moto X?

Motorola Moto X4

Episode 1425

Mike from Demoines, IA

Michael is a Google Fi user and he's hearing about the Motorola Moto X4. When is it going to be out? Rich says it'll be out before the holidays, and Rich loves the Moto X. It's a great phone line. It features Pure Android, and a fingerprint reader on the front. It's easy to use, has dual cameras, and an ultra low light front facing camera. It has a high speed Snapdragon processor, and it works on Google Fi.

Should I switch to T-Mobile?

T-Mobile 55+ plan

Episode 1425

Karen from Colorado

Karen is thinking of moving over to T-Mobile from Google Fi. They have a good deal for people 55 and over. It should be about the same in quality, right? Rich says that Google Fi uses three different carriers, automatically switching to whichever one is best. It can be pricey for an unlimited user. If she doesn't use a lot of data, then Google Fi is a great 'pay as you go' plan. But T-Mobile has a great plan for those age 55 and over — 2 lines for $60. It's hard to beat that.

How can I avoid international data roaming?

Cell tower

Episode 1405

Paul from Houston, TX

Paul and his wife are traveling to Croatia Saturday and he's worried about data roaming charges. Leo says that international data is rapidly changing thanks to T-Mobile's free Edge data plan that started last year. As such, AT&T has changed from offering an expensive data package to a "day pass."

Google Fi is a solid option, because they would pay as they go at $10 a month. If they have a Google phone, then they'll be in good shape.

Should I go with T-Mobile Unlimited or Google Fi?

Google Pixel

Episode 1394

Kyle from Columbus, OH

Kyle is interested in Google Fi and wants to know how they calculate the data charges. Leo says that Fi is a better deal than T-Mobile if he uses less than 5GB of data a month since they charge $10 per GB. If he uses more than that, then T-Mobile is a better deal. Google Fi would give him T-Mobile, US Cellular, and Sprint service all merged together.

How can we avoid data roaming while overseas?

SIM Cards

Episode 1388

Paul from Guadalajara, Mexico

Paul is going to be traveling to Great Britain and wants to know how they can use data while out of the country. Is SkyRoam a good option? Leo says that SkyRoam is an interesting pay-as-you-go option when traveling. Google Fi is another, as is a MiFi card. Pay-as-you-go is nice because Paul would pay for only what he uses. He'd also want to be sure they support high speed data.