Steve upgraded Picasa to 3.9, but he can't authenticate it. It says it needs Internet Explorer to do it. Steve can't upgrade beyond Internet Explorer 8, either, because Windows XP won't support it. Leo thinks it uses the default browser to authenticate, which happens to be Internet Explorer in Steve's case. The way Google does authentication is that it goes out to a browser where you'd log into your Google account. The browser then gives you a chance to authorize, then it gives that application a token that it's been authorized.
Norman wants to make his phone calls over the internet instead. Here's a list of apps that would let him do this inexpensively, or free:
Renzo says that he is using Google HelpOuts, which uses Google Hangouts, to provide counseling services. Leo says that this is a great idea for those who wish to help others and Google doesn't seem to publicize this enough. Users can learn to play an instrument, get psychotherapy, and tons of other options through HelpOuts.
Jane wants to know if she should fix her old computer or buy a new one. Leo says that every computer is fixable, but is it worth spending the money to do so? Leo says that often repair men charge a fee to evaluate the computer because more than likely the person will decide not to fix it, and that's the only money they're going to see.
Jane says her computer has been overheating. Leo says that's a typical problem and could indicate the computer will die soon, so it's a good idea to keep her data backed up. She should make two copies and keep one off site.
Paul runs a fantasy football league and wants to do a podcast with his friends who live all over the country. Leo says that Google Hangouts is the best option. It allows up to 9 people and they can do live Hangouts On Air and then save it right to YouTube. And it's free. But he'd be limited to nine people at this point.
We're expecting an announcement of the new Moto X Android phone and Android Wear watch from Motorola on September 4. The new Motorola X will probably have a bigger screen, at 5 inches, and should have a better camera and higher resolution display. Like the first Moto X, it will likely run mostly stock Android with a few useful additions, like the ability to just talk to the phone to wake it up at any time. It knows when you're awake, sleeping, in a meeting, or driving automatically and will adjust its settings accordingly.
Our memory may be negatively impacted by the instant access of information online. The authors pose one simple example: Ask yourself how many countries have flags with only one color. Regardless of the answer, was your first thought about flags? Or were you thinking about where you could find the answer? In the old days, you may have thought about all of the flags that exist and which ones have one color. Now, you may be thinking about your Google search term. This is called "transactive memory" and it's been going on long before the internet.
Doug is developing a website for his company and will be doing eCommerce. Has Leo heard of Magento? GoDaddy also says they can do it without a dedicated server. Leo says that there a lot of ways to skin that cat. Shopify, SquareSpace, and more. Leo's not a big GoDaddy fan because they use shared service with others and if one goes down, they all go down. So he doesn't like that.
Richard is having issues connecting to the Internet after cleaning out his computer. It's loaded with Windows XP and he can't download any browsers. Leo says that Microsoft stopped updating Windows XP and if he can't install something like Chrome, then there's a problem that worries Leo. He says he can go onto Google, but can't run Chrome, only Internet Explorer. Leo says that he can use XP online, but only if he's careful. Here are steps to protect yourself since Microsoft has stopped supporting XP:
Stephen is using an old 2003 version of Windows Office. Should he upgrade? Outlook has been running slow for him. Leo says he doesn't have to upgrade. It looks different, and there's more features in the new version, but it's not necessary. As long as it works, he can keep using it. One difference, though, is that Microsoft Outlook puts everything in one giant PST file. And when it gets too big, it can get corrupted. Turning on Archiving will help because it'll archive the old stuff and keep the Outlook file smaller. He can also reindex his outlook.pst file.