Tom wants to know how Apple's 2 Factor Authentication works with Find My Phone. When he logs into iCloud to look for his phone, it'll send his 2 Factor Authenticator to his phone. But how can he find his phone that way? Leo says that Apple does 2 Factor different from everyone else. If he has another Apple device like an iMac or iPad, then he could do it. It'll send the code to all of his Apple devices. Not just the iPhone. He can also use trusted phone numbers and enroll a landline or his wife's phone that they will call and give him the number audibly.
find my iphone
Greg lost his iPhone and wants to know how to use Find My iPhone to locate it. Leo says as long as Find My iPhone is turned on, he should be OK. If it was put it in Airplane Mode, it won't broadcast because the radios are turned off, though. It's probably lost, and even if someone could find it, Greg has a complicated password and it'll wipe the device after 10 attempts.
Marley wants to put tracking software on her soon to be ex's iPhone. What program would be least likely to be detected? Leo says that the easiest way is to turn on Apple's Find My iPhone feature. It will give her the location of the phone. Can she listen to the calls and see keystrokes? Leo says that Apple makes it very hard to do that. She can jailbreak it, but that comes with a whole host of issues, including ethical ones. If she's logged into the same Apple ID, she could see what his text messages are.
Terry found an iPad in the street and has been trying to find the owner for a month. She wants to know how she can unlock it so she can find the owner. Leo says that after a month of searching, she's really done enough. There really isn't a way to unlock it once the owner has set it. There's probably stuff they wouldn't want her to see.
Jeff's Mac got stolen and he used Find My Mac to get it back. Meanwhile he used the remote wipe to wipe it. How can he get his data back? Leo says that Apple did a great thing with a system lock and remote wipe. But how does he get his system lock pin code? Leo says Jeff needs to call AppleCare and he'll probably have to bring it into an Apple Store to fix.
Alex's son got his iPad stolen. Fortunately, he had the pin code password turned on, so it's likely it'll end up being wiped after 10 tries to unlock it. But that doesn't stop it from being restored and his data wiped. Hopefully, he also had Find my iPhone on it to wipe the iPad remotely and to see where it ended up. He could then pass on that information to the police, but it's important that he doesn't try to recover it himself. That can be dangerous. Chances are, the police won't be able to recover it, though. So he'll have to wipe it and chalk it up to a painful lesson.
Mark wants to know how he can keep his daughter from losing her iPhone. It either gets lost, broken or stolen and it's breaking him. Leo says that there is the Zomm leash, which sounds an alarm when she would walk away from her phone. It works, but if the phone is stolen, the last thing he'll want is for her to chase after the person who stole it. That's where Find my iPhone comes in handy. She would just call the police and let them know where it is.
Richard's son had his phone stolen yesterday, and wants to know if there's a way he can track it. Leo says that in order to track the phone, he would have to have enabled the "find my phone" feature in the settings. That would enable him to locate it online and forward that information to the police. It also enables him to remotely wipe the phone. He can also press a button that will emit a loud tone making it very easy to locate.
Dave wants to find an Android alternative for the "Find My iPhone" app. Leo says that LookOut is a good option. It scans all downloads to make sure they aren't problematic, but it'll also tell him where his phone is. He can even remote wipe the phone if he needs to.
Lookout also has a feature called "Signal Flare," which saves the last known location to LookOut's cloud servers should the battery die or signal stop.
If he has a Galaxy SIII or above, his OS has this capability natively.