Facebook

Why does Facebook Want my Credit Card Number?

Facebook

Episode 1595

Bernie from San Diego, CA

Bernie is having issues logging into Facebook. He gets a popup that says he needs to give them some information, including a credit card number. Leo says that's definitely not Facebook. Facebook will ask for identification from time to time, especially if your account has been compromised, or you've lost access to your account, but Leo says to never do that with a credit card. Use other options like a utility bill. Here's some information - https://www.facebook.com/help/contact/183000765122339. Leo says it's likely a scam.

Why can't I delete Facebook?

Facebook

Episode 1586

Robert from Stevensville, Montana

Robert wants to know how to delete Facebook on one machine without it returning on another when they sync up. Leo says that Google Chrome makes bookmarks and if you have a bookmark for Facebook in Chrome on one computer, it'll return on another through sync. So turn off sync. If you are also signed in on a public computer that could cause it as well.

Another Security Issue Hits Facebook

Facebook Security

Episode 1584

Facebook had another security issue hit this week, as the social media company admitted that millions of Instagram passwords were stored in a plain text file that could be easily accessed from anyone on the network.  But they swear that it wasn't accessed or maliciously maligned. Since they initially stated thousands, then admitted millions of accounts were at risk and that it has happened many times now, Leo says that Facebook's priorities are out of whack. They don't really care about protecting user data.

Are my Photos Being Looked at on Free Services and Being Monetized?

FB

Episode 1582

Mitch from Irvine, CA

Mitch is concerned that uploading photos to a free service could be a privacy issue. What are the services doing with those pictures? Rich says that if consumers are using a free service, it's not surprising that they will look at the images and then suggest ads based on those images. It's all probably automated, which is why we get ads that are so tuned in. 

Can he opt out of it? Rich says only if he gets rid of Facebook. Rich says he should only upload photos he wants to share to those services.

Is Facebook Eavesdropping on Me?

Facebook

Episode 1580

Kyle from Columbus, OH

Kyle is convinced Facebook is listening in on his conversations because he'll get ads showing up that is strangely related to conversations he's had within the last few hours. Are they listening in on him? Leo says that would a huge amount of data for a billion and a half users to process and then generate ads for. So it's likely not what Kyle think it is. The reality is, that Facebook already knows so much about him, that they don't really need to listen in on him. 

Facebook Stored Millions of Passwords in a Simple Text File

Facebook

Episode 1576

Facebook admitted that for years, they have been storing up to 600 million member passwords in a single text file that was unencrypted.  The text file was also searchable by thousands of Facebook employees. Facebook claims nobody had abused the ability and will notify users if their accounts are compromised. So you may want to change your password anyway.