Epson

What's a good scanner for documents?

Epson WorkForce ES-500W

Episode 1528

Joseph from Holden, MA

Joseph wants to know what scanners and OCR software is the most accurate. Leo says that optical character recognition software has made great strides, but it isn't perfect. It still has issues with tiny letters and handwriting. If he's looking for a perfect copy of a text, it's not really going to give him a letter for letter identification. But it will be close. Nuance makes the best software out there.

Why doesn't my network printer work?

Epson EcoTank Printer

Episode 1507

Geri from Costa Mesa, CA

Geri bought an Epson EcoTank printer, but after only 3 months, it has stopped printing. It keeps dropping offline. So she called into a tech support company called Driver Support and now it all works, after he installed all her new drivers and cleaned out her computer. Leo says that normally, that would be a bad thing to do because they will charge her and then install malware on the computer.

(Disclaimer: Epson is a sponsor)

Why is the image quality so bad on my Epson inkjet?

Expression Home XP-340 Small-in-One All-in-One Printer

Episode 1502

Robert from Bakersfield, CA

Robert has an Epson printer and the print quality isn't good. Leo says that inkjet printers need to be used a lot in order to keep the nozels clean. Ink can dry and it can clog. He can run the cleaning utility several times to clear out the clog. The downside is that it uses a lot ink. But it's the only way to get it back to printing good prints. If he only uses a printer occasionally, a laser printer is a much better option.

(Disclaimer: Epson is a sponsor)

Can I clean my EcoTank printer?

Epson EcoTank ET-2550

Episode 1492

Thomas from Milford, CT

Thomas has an Epson EcoTank ET2550 printer, but the printer is leaking. Leo says that when moving a printer with tanks, it's vital to keep it level. But Thomas says it won't stop leaking. Is it worth fixing? Leo says it probably just needs to be thoroughly cleaned. That ink should dry sooner or later, though. The key concern is if it dried onto the printer head. Leo also recommends using it to keep the ink from drying out on sensitive parts. Some rubbing alcohol will work great for wiping out all the ink.

What printer should I buy?

epson.com

Episode 1479

Barry from West Los Angeles, CA

Barry needs a new printer that can print on Legal paper sizes, but can also fax. He's looking at a Brother, HP and Epson. Leo says that it depends on how much you use it. If he's rarely going to print, then a laser printer is a better choice because the ink doesn't get dried out in the nozzles. But if he's printing a lot and needs color, then an inkjet will certainly suffice. All three make good printers, but Leo prefers Epson. However, Brother makes very inexpensive yet very good laser printers.

Why is does my inkjet clog up when I try to print?

Brother Color Laser Printer

Episode 1468

Mike from Maine

Mike's color printer is clogged up. Leo says that inkjets don't work well in a low use scenario. Mike was wondering about the Epson EcoTank printer, but Leo says it's really best for higher capacity printing. If he's occasionally doing color prints, then a color laser is a better option and they are less expensive than he might think.

(Disclaimer: Epson is a sponsor)