The monitor of Steve's Dell Inspiron has finally bit the dust. Leo says it's probably the cable that has gone bad or worked its way loose. He should try to change the monitor cable. If that doesn't fix it, he should swap out the monitor and see if that's it. Once he has eliminated the easy stuff, then he can look inside the computer. These days, the video card is wired into the motherboard, so that means either replacing the motherboard or getting a new computer. But he should try the easiest stuff first.
Tony's wife has a laptop that's dying. Should he buy her a new laptop or a desktop? Leo says that as time goes on, more people are doing their computing on mobile, so if she needs a new computer, going back to a desktop for those times she has a few hours to sit and surf may be a better option. It's certainly more affordable. All-in-Ones like the HP EliteOne is a good option, and it's very attractive on the desk. Dell makes some nice All-in-Ones as well.
Bill is looking to get his son a new computer. He wants a desktop. Is that still a good option? Leo says that desktops are becoming less popular, but there are still some great models out there. Bill's son also wants to game. All-in-Ones are designed to be aesthetically pleasing, but not practical for upgrading or repairs. A tower is really a better way to go, especially for gaming.
Glen is a professional photographer and has a computer running XP Professional, but now Firefox has announced they are not going to support XP anymore. Leo says that they were the last one. It really isn't a safe OS anymore since Microsoft stopped supporting it. Glen is looking to buy a new machine, but he doesn't know who to go to.
Tom says that new computers will use mobile phone processors that are so powerful, that it'll be possible to undock a computer and move from terminal to terminal. Leo says that is going to be a new trend, enabling users to move data and files along with the processor. It'll be interesting to see if it catches on.
How about fingerprint readers? Leo says that everyone is getting into that, and Qualcomm is creating their own called "Snapdragon Sense." Now we're seeing that Apple is suing Qualcomm over charging royalties for patents they don't own.
The Microsoft Surface Studio is, believe it or not, Microsoft's first desktop computer. It's got a high resolution 27" screen and Leo simply can't stop playing with it. It's ideal for artists. It's expensive, though, at $3,000. What's disappointing is that the low end model at that price point only has 8GB of RAM, an i5 processor, and a 5400 rpm spinning hard drive. So Leo thinks it's a bit underpowered. He also says it's a great tool for those in creative endeavors.
Sean's wife is into gaming and he wants to get her a good PC that will last a good, long time. Leo says that computer power isn't improving at the rate it used to and as a result, people, especially gamers, don't have to upgrade as often. His budget is $1500. Leo says that's a good budget. He should check out the Hardware Leaderboard over at PC Perspective for some great ideas.
Lorna wants to know if she can get a new laptop and use it as a desktop. Leo says yes. She can always plug it into a bigger monitor at home. She could also get a dock which will charge it and connect to a monitor and keyboard without having to connect cables. It's a great option. Dell makes a good one. Microsoft has one with the Surface Book laptop, but it's not cheap.
Jonathan is a gamer and he just discovered how much more powerful a PC is for gaming than consoles like the PS4 or XBox One. Leo says it's true. PCs can have more powerful processors in both CPU and graphics. There are better screens, and keyboards and mice are more accurate. If Jonathan is a hardcore gamer, PC is the way to go.
Richard is ready to upgrade his Gateway XP desktop to a new computer. Should he buy a Dell or Lenovo? He bought his daughter a Dell Latitude. Leo says that Dell is great, and the Latitude is a great business model PC. In fact, Leo's entire business office uses Dell.
Will he get the same TV directly from Dell than the big box store? Leo says that getting it from Dell.com will be the most recent computer and that's better. The Big Box Stores will have older, year old models.